1 - 3 years

1 Lacs

Posted:7 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Service Advisor
Location: MALAPPURAM
Company: KOYENCO ENERGY PRIVATE LIMITED
Job Type: Full-Time
Experience: 1-3 Years (Preferred in automotive service industry)

Job Summary:

We are looking for a knowledgeable and customer-focused Service Advisor to join our team. The ideal candidate will act as a liaison between customers and our service technicians, ensuring a smooth and satisfactory vehicle service experience.

Key Responsibilities:

  • Greet customers and understand their vehicle concerns
  • Schedule service appointments and follow up
  • Clearly explain the services needed, time frame, and costs involved
  • Prepare repair estimates and obtain customer approvals
  • Coordinate with the workshop team to ensure timely repairs
  • Keep customers informed of repair status
  • Ensure customer satisfaction and handle complaints professionally
  • Maintain accurate service records

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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