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IT Helpdesk Support Specialist
confidential

5.0 - 9.0 years

Pune

On-site

As an IT Support Specialist at Atlas Copco, your role is crucial in providing high-quality IT services to ensure competitiveness in an interconnected world. Reporting to the IT Manager in India, you will be responsible for the following key responsibilities: - Provide full onsite/desk side and remote support to end users for all their IT issues, service/change requests - Image, deploy, upgrade, and refresh PCs and manage assets - Administrate and solve incidents assigned to the local on-site support - Manage IT Assets using ServiceNow for any changes pertaining to assets allocated to location users - Capture all demands from various business units and escalate internally for timely delivery ...

Posted 4 weeks ago

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