L3 Technical Support Engineer (Field Role) International Infocom Technologies

8.0 - 10.0 years

6 - 8 Lacs

mumbai

Work from Office

We're hiring an L3 Technical Support Field Engineer in Mumbai! 8+ yrs exp in IT hardware, server & firewall support, team leadership. Key Responsibilities: Provide advanced (Level 3) technical support for complex IT issues. Travel onsite to diagnose, troubleshoot, and resolve hardware, software, and network problems. Interface with engineering teams for product improvements and escalations. Maintain documentation of issues and solutions. Requirements: Bachelors degree in Computer Science, IT, or related field. Strong knowledge of Windows/Linux systems, networking, and cloud services. Excellent problem-solving and client-facing communication skills. Willingness to travel extensively as part of the role. Email hr@iitpl.co.in or call 9833970206

Posted 3 days ago

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Server Engineer orissa doot

2.0 - 6.0 years

0 Lacs

bhubaneswar

On-site

As a Server Engineer, your main responsibility will be configuring and managing servers across various operating systems like Windows, macOS, and Linux. This involves tasks such as installing, troubleshooting, upgrading, and enhancing server performance and reliability. You should have a solid understanding of LAN/WAN/VLAN, TCP/IP, UDP, and all related protocols. Additionally, you will be required to maintain and support multi-site Windows environments, including hardware and software configurations for systems like Windows 10, Windows 11, Windows Server 2016, 2019, and 2022, as well as Office suites such as Office 2019, 2021, and Office 365. Server migration and data backup responsibilities will also fall under your purview. You should be well-versed in RAID configuration, DNS management, Active Directory setup, DHCP implementation, and Group Policy configuration. Knowledge and configuration of RADIUS Servers in both Windows and Linux environments are essential. Your hardware and software expertise should extend to basic troubleshooting, and you should possess good communication skills to effectively address customer queries. Familiarity with O365, O365 Mail migration, SharePoint, OneDrive, network printer sharing, and cloud infrastructure like Azure and AWS is highly valued. Furthermore, you should have knowledge of virtualization technologies such as VMWARE, HYPER-V, and CITRIX, as well as Linux OS, Linux partitioning, and basic Linux troubleshooting. Understanding HP and Dell storage connectivity and configuration, Windows Failover Clustering, NMS Servers, and NAS Storage is beneficial in this role. This position is full-time and permanent, with benefits including cell phone reimbursement, day shift schedule, performance bonuses, and yearly bonuses. The ideal candidate will have a minimum of 2 years of experience as a Server Engineer and will be required to work in person at the designated location.,

Posted 1 month ago

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Server Admin ZL Technologies

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a Windows Server Administrator at ZL Tech, your primary responsibility will be to install, configure, and maintain Windows Server operating systems and related hardware. You will manage server roles and features, including Active Directory, DNS, DHCP, and File Services. Monitoring server performance to ensure system availability and reliability will also be a key aspect of your role. Active Directory Administration will be a crucial part of your responsibilities. You will design, implement, and manage the Active Directory infrastructure, including forests, domains, and organizational units (OUs). Managing user accounts, groups, and permissions using AD and implementing Group Policies for a secure and efficient environment will be essential tasks. Regular AD health checks and maintenance tasks will also fall under your purview. Your duties will also involve managing Domain Controllers (DC) to ensure authentication and authorization services, as well as implementing and managing DNS services. Ensuring the availability and reliability of DNS services for both internal and external resolution will be critical. Security and compliance will be a significant focus area. You will implement and enforce server and network security policies and procedures, monitor and manage security updates and patches, and ensure compliance with industry standards and regulations related to server and data security. Troubleshooting and support will be part of your daily routine. You will provide technical support and troubleshooting for server-related issues, resolve server and network problems to minimize downtime, and collaborate with other IT staff to implement solutions for complex issues. Additionally, you will be responsible for implementing and managing backup and disaster recovery solutions for Windows Servers and Active Directory, ensuring data integrity and availability through regular backups and recovery testing. Creating and maintaining server and network documentation, preparing reports on server performance, capacity, and incidents, and developing scripts for server automation tasks will also be part of your job responsibilities. To qualify for this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience as a Windows Server Administrator or similar role, hands-on experience with Windows Server OS, Active Directory, Domain Controllers, and DNS services, along with strong technical skills and certifications like Microsoft Certified: Windows Server, CompTIA Server+, CompTIA Network+ will be advantageous. Join ZL Tech, a company that values innovation, mentorship, and growth, and be part of a team that encourages curiosity and embraces challenges while providing a personalized approach to information governance.,

Posted 1 month ago

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