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1.0 - 6.0 years

3 - 3 Lacs

Navi Mumbai

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Position - Technical Support Executive Qualifications and Skills Excellent Fluency in written and spoken English is the key parameters for this job role along with strong computer skills . Excellent typing skills Self-motivated, independent and meticulous with an eye for detail. Team player with good interpersonal and communication skills Job Responsibilities Assist JiBes Support Team to provide support to vessels / remote offices related to IT hardware/software for office/vessel users. Translation of business complexities or issues received to internal functional subgroups and vice versa. Troubleshooting and diagnosing of non-defined/underlying root cause of the issues Manage user administration for JiBe Internal access rights along with On-boarding of new clients user base. Analyzing various aspect of PMS and other JiBe modules and prepare document as per the need. Understanding and documenting client requirements Analyzing gaps between the user requirements and JiBe features and provide input to the JiBe team To test/check functional aspects of modules developed by JiBe team and produce desired report/outcome. Contribute in training to internal/external JiBe users on PMS and related modules whenever required To create software related documents. (Software feature documents, Help documents, FAQs, Workflow documents etc) as per the requirement of the team

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3.0 - 7.0 years

4 - 8 Lacs

Pune

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! Urgent Opening ! Responsibilities: * Configure firewalls & manage network installations * Troubleshoot network issues & optimize performance * Manage servers, LANs & network infrastructure * Ensure data security through firewall configuration Food allowance Annual bonus Health insurance Provident fund

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4.0 - 6.0 years

0 - 0 Lacs

Kochi

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Role & responsibilities Install, configure, and troubleshoot Windows/Linux/mac os. To provide support for desktop, laptops, servers, thin clients, tablets, printers, attendance devices, all other IT related hardware. Install and configure enterprise software applications. Monitor system performance and ensure system availability and reliability. Perform regular updates, patches, and security configurations. Manage system, database backup & disaster recovery strategies. Configure and maintain LAN, WAN, VPN, and firewall security. Troubleshoot network connectivity issues. Monitor and optimize network performance. Implement and maintain security policies, including antivirus & access controls. Conduct regular Branch IT audits and actions with TAT. Ensure compliance with industry standards and data protection regulations. Provide technical support to employees for hardware, software, and network-related issues. Manage user accounts, permissions, and access rights. IT inventory Management, documentation and training materials for end-users. IT infrastructure Deployment and maintenance. Coordination with Vendors for warranty, AMC and other IT related support.

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4.0 - 6.0 years

0 - 0 Lacs

Kochi

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Role & responsibilities Install, configure, and troubleshoot Windows/Linux/mac os. To provide support for desktop, laptops, servers, thin clients, tablets, printers, attendance devices, all other IT related hardware. Install and configure enterprise software applications. Monitor system performance and ensure system availability and reliability. Perform regular updates, patches, and security configurations. Manage system, database backup & disaster recovery strategies. Configure and maintain LAN, WAN, VPN, and firewall security. Troubleshoot network connectivity issues. Monitor and optimize network performance. Implement and maintain security policies, including antivirus & access controls. Conduct regular Branch IT audits and actions with TAT. Ensure compliance with industry standards and data protection regulations. Provide technical support to employees for hardware, software, and network-related issues. Manage user accounts, permissions, and access rights. IT inventory Management, documentation and training materials for end-users. IT infrastructure Deployment and maintenance. Coordination with Vendors for warranty, AMC and other IT related support.

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8.0 - 12.0 years

7 - 9 Lacs

Hyderabad

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Role - Networking Support Engineer Exp - 10 - 15 Yrs CCNA , CCNP Related Certifications are Preferable Responsibilities - Monitor and maintain LAN/WAN infrastructure, routers, switches, firewalls, and other networking equipment. Provide first-line support for all network-related issues including internet downtime, connectivity issues, and performance bottlenecks. Configure and troubleshoot network hardware and software. Assist in the installation, configuration, and maintenance of networking systems. Monitor network performance and escalate issues as needed. Ensure network security and compliance with internal policies. Maintain documentation related to network configurations, changes, and system logs. Coordinate with vendors and service providers for troubleshooting and maintenance. Support end-users with technical queries related to network connectivity and access. Preferred candidate profile CCAN CCNP etc related Certification in Networking Related are Preferable

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3.0 - 8.0 years

4 - 5 Lacs

Vadodara

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Remote server support CCTV Support IT Administration

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2.0 - 3.0 years

3 - 4 Lacs

Pune

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Job Title: Desktop Support Location: Pune, India Experience: 2 to 3 Years Job Summary: As a Member of the IT Team, the role is focused on diagnosing and resolving end user PC/Applications Problems, and fulfilling IT related requests. The candidate must be capable of processing a high volume of work and achieving successful resolution of a wide variety of issues in a timely manner. Responsibility: You will install, repair and analyze hardware, software, and peripheral equipment, following design or installation specifications. You will comply with and be aware of HW, SW and Security policies. You will manage relationships with relevant PC vendors for hardware needs, as required. You will have responsibility for setting up, configuring, maintaining and supporting the PC endpoints used by employees in the organization. You will provide appropriate support according to roles and SLA. Hands-on experience in all windows OS is a must. Linux Knowledge: Basic MAC Knowledge: Basic Networking Knowledge: Basic Server Knowledge : Basic Hands-on experience in Hardware Support is a must. Hands on experience in Active Directory/VPN/Pulse Secure. You will understand business requirements and provide appropriate solutions within the timelines. You will create and update process documentation and the relevant records to support compliance requirements related to ISO Certification . Ability to be part of an on-call support rotation and address emergency situations. The ability to reliably work independently and in a group scenario. Ability to manage Hardware assets and peripherals as per requirements. Take care of users Onboarding and off-boarding for IT related tasks. Interested Candidates can send their resume on email- pranita.thapa@onixnet.com

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3.0 - 8.0 years

5 - 8 Lacs

Chennai

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Job Responsibilities: 1. Linux & Windows Server Administration: Administer Linux (CentOS/Ubuntu) and Windows Server environments. Perform system updates, security hardening, and performance tuning. Manage user accounts, permissions, and group policies. Monitor system logs, disk usage, and resource utilization. 2. General IT Infrastructure Support: Provide **L2/L3 support** for application and server-related issues. Collaborate with ERP vendor for performance optimisation. Maintain documentation for system configurations and procedures. Ensure compliance with security best practices and company policies. Implement and maintain backup and disaster recovery solutions. . JBoss WildFly Administration: (OPTIONAL) Install, configure, and maintain **JBoss WildFly** application servers in test, and production environments. Deploy and manage Java-based applications on WildFly. Monitor performance, troubleshoot issues, and apply patches/updates. Configure clustering, load balancing, and high availability (HA) setups. Manage security settings, SSL certificates, and access controls. Required Skills & Qualifications: 3+ years of experience as a Systems Administrator Hands-on experience with Linux (command line, SSH, cron jobs) and Windows Server. Familiarity with Apache/Nginx, Tomcat, and networking concepts. Understanding security best practices (firewalls, SSL, authentication). Experience with **monitoring tools (EGMonitor)** is a plus. Knowledge of virtualization (VMware, Hyper-V,) and cloud platforms (Azure) is beneficial. Preferred Certifications (Optional): Red Hat Certified System Administrator (RHCSA) Microsoft Certified: Windows Server Administrator JBoss Certified Application Administrator (JCAA) Soft Skills: Strong problem-solving and troubleshooting abilities. Ability to work independently and in a team. Good communication skills for cross-team collaboration. Willingness to learn new technologies. Interested candidates, please forward your full resume to career.india@emiratesline.com

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

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HELLO APPLICANT, Greetings from The Job Factory, For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job description Proven work experience as a /Technical Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5LPA Graduate Freshers or Exp min 1 yr Location-Bangalore Shifts-Rotational shift For More Details Call : HR SANIYA KOUSAR@ 9611785974(call or whats app) Email id : thejobfactorysaniya@gmail.com

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1.0 - 6.0 years

3 - 5 Lacs

Noida, Bengaluru

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Helpdesk Analyst at Grade-7 Position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred Overall 4 to 5 years of SD experience and experience of handling a team Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Basic Technical TS skills Job description: Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. Should possess good analytical/ technical knowledge. Location : Bangalore(whitefield) and Noida (144) Position: : Permanent with NTT DATA Salary Grade 4 :4.8 Lpa+ 10% varaible Grade 5.97 LPA +10% varaible Rotational Shifts One side cab and one side shuttle Immediate Joiner wo can join within a month Milki bisht 9151206474 Email id milki.bisht@nlbtech.in

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1.0 - 6.0 years

3 - 5 Lacs

Noida

Work from Office

Helpdesk Analyst at Grade-7 Position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred Overall 4 to 5 years of SD experience and experience of handling a team Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Basic Technical TS skills Job description: Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. Should possess good analytical/ technical knowledge. Location : Bangalore(whitefield) and Noida (144) Position: : Permanent with NTT DATA Salary Grade 4 :4.8 Lpa+ 10% varaible Grade 5.97 LPA +10% varaible Rotational Shifts One side cab and one side shuttle Immediate Joiner wo can join within a month Milki bisht 9151206474 Email id milki.bisht@nlbtech.in

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

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HELLO APPLICANT, Greetings from The Job Factory, For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job description Proven work experience as a /Technical Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5LPA Graduate Freshers or Exp min 1 yr Location-Bangalore Shifts-Rotational shift For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 4.0 years

3 - 4 Lacs

Chennai, Bengaluru

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HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift 4.5 ctc For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 5.0 years

3 - 8 Lacs

Pune

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MNC Hiring For Technical Support Associate Grads/ UGs Salary up to 3lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Pune Freshers are welcome; up OR 1 year of tech support experience preferred Excellent comms & written skills Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Call for more details Call HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Required Candidate profile Need strong knowledge & experience in BIOS Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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0.0 - 2.0 years

0 - 0 Lacs

Mohali, Chandigarh

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Monitoring and maintaining networks and servers. Upgrading, installing, and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Documenting processes, as well as backing up and archiving data. Developing data retrieval and recovery procedures. Designing and implementing efficient end-user feedback and error reporting systems. Keeping up to date with advancements and best practices in IT administration. Troubleshoot and resolve technical problems or issues related to computer software and systems Maintenance, service and upkeep of the systems and all the hardware IT devices. Deal and negotiate with vendors for purchasing new equipment for the company if and when needed. Analyze, recommend, and implement process improvements Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities Train or instruct users in the proper use of hardware or software Follow all company policies and procedures; protect company assets Providing Remote Technical support for team members working remotely. Analyze incidents and determine the level of support required. Apply diagnostic techniques to identify problems, investigate causes, and recommend solutions. Utilize network monitoring tools to identify system/network outages. Troubleshooting, analyzing, resolving technical issues (MS Office Suite, Windows OS, laptop, desktop, kiosks/touchscreens, printers, mobile devices like Apple/Android).

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3.0 - 4.0 years

5 - 6 Lacs

Mumbai

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Job Profile : Server Support Engineer Location : Mumbai Experience Required : 3-4 yrs - Softenger Job Profile : Server Support Engineer Job Location : Mumbai Experience Required : 3-4 yrs Job Description : Role Purpose Server Hardware support with basic troubleshooting skills and expertise in part replacement JOB RESPONSIBILITIES 1) Proactive Monitoring of all the servers using BSE tools 2) CPU & Memory utilization & monitoring. 3) Expertise in part replacement of Server hardware 4) Respond to and own Incident till resolution 5) Engage customer contracted hardware and software support vendors to facilitate incident resolution 6) Work with customer support teams to review & resolve incidents 7) Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or involvement of third party vendor is required. 8) Raid and iLO configuration of HPE server 9) Correlate related incidents together into a problem ticket and manage through the problem management process 10) Implement best practice configurations relating to specific vendor recommendations 11) Basic Server hardware troubleshooting 12) Server hardening as per the policy recommendations by BSE 13) Server Inventory Management

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0.0 years

1 - 2 Lacs

Coimbatore

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Responsibilities Manage network infrastructure: servers, firewalls, VPNs Configure DNS & WiFi networks Provide network support & engineering solutions Ensure cloud server security & performance Administering Cloud server Maintaining Hosting & domains

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0.0 - 4.0 years

3 - 4 Lacs

Chennai, Bengaluru

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HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift 4.5 ctc For More Details Call : HR smitha @ 9880964847 (WhatsApp's) Email - smitha@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Regards, Smitha HR team

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0.0 - 4.0 years

3 - 5 Lacs

Chennai, Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift 4.5 ctc For More Details Call : HR smitha @ 9880964847 / 9880952642 (WhatsApp's) Email - smitha@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Regards, Smitha HR team

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0.0 - 4.0 years

2 - 6 Lacs

Madurai, Tiruchirapalli, Coimbatore

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Linux System Engineer / Technical Support Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-2 & Level-3 / Those who have experienced in WEB HOSTING Domain only) System Engineer or System Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable. For FRESHERS (L1) with better English communication skills for Voice & Non-Voice Technical Support. * More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc., Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills. Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.) Ability to understand both Technical & Sales queries by customers and analyse the system according to the requirements. Perform Server Update and Maintenance on timely basis, Ensure System Backups. Monitor Server Performance and Troubleshoot Errors. Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers. Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients. Microsoft Office-365 Management & Support for Level-1. G-Suite Management & Support for Level-1. Provide cyber security by Penetration Testing & Prevent from Hacking methodologies. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Provide Technical Support and Guidance to customers after troubleshooting technical difficulties. Maintain the System Security, identify threats and install / configure Software. Knowledge on Shell / Bash scripting and cronjobs. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience. For clarification Contact - HR +91 87543 01002 jobs@oryon.in

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3.0 - 5.0 years

2 - 5 Lacs

Navi Mumbai, Mumbai (All Areas)

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Roles & Responsibilities Desktop / Laptop troubleshooting Internet Support E-Mail Support Application Support (Limited to Microsoft Office) Anti-Virus Support Vendor Co-Ordination Driver & firmware issues R Basic support for network & server Candidates Can share their CV on sanjayk@manschaft.com

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0.0 - 4.0 years

3 - 5 Lacs

Bengaluru

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HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift Sal 5.8ctc For More Details Call : HR Vidhya @ 9901246983 (WhatsApp's) Email - vidhyaa@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Transport - two way provided Salary - 5.8ctc For More Details Call : HR Vidhya @ 9901246983 (WhatsApp's) Email - vidhyaa@thejobfactory.co.in

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0.0 - 4.0 years

1 - 4 Lacs

Bengaluru

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HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support / customer support For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5lpA For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com

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0.0 - 4.0 years

1 - 4 Lacs

Bengaluru

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HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support -Voice & Semi Voice Process For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.25 LPA Shifts- Rotational For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 4.0 years

3 - 5 Lacs

Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift Sal 5.8ctc For More Details Call : HR Rahul @ 9900348707 (WhatsApp's) Email - rahuls@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Transport - two way provided Salary - 5.8ctc For More Details Call : HR Rahul @ 9900348707 (WhatsApp's) Email - rahuls@thejobfactory.co.in

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