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2.0 - 6.0 years

0 Lacs

punjab

On-site

As a part of NetSparked Infotech, you will play a crucial role in identifying and bidding on relevant projects across various online platforms such as Upwork, Freelancer, Guru, and PPH using company accounts. Your primary responsibility will involve drafting compelling and customized proposals that are tailored to meet the specific requirements of clients. Engaging with clients to understand project scope, negotiating terms effectively, and driving conversion from bid to contract will be essential aspects of your role. Furthermore, you will be expected to manage and optimize the company's profile and accounts on bidding portals to enhance visibility and increase the win rate. Collaboration with internal teams including development, marketing, and finance will be necessary to ensure that proposals are aligned with delivery capabilities and timelines. It will also be crucial to conduct thorough market and competitor research to refine bid strategies and improve success rates. To be successful in this role, you should ideally possess a Bachelor's degree in Business, Marketing, Communications, or a related discipline. Demonstrated experience in online bidding platforms and business development within the specified range of experience is highly desirable. Strong written and oral communication skills in English, along with excellent proposal writing, negotiation, and client relationship management abilities are essential. Moreover, a self-driven attitude with a results-oriented mindset and the ability to manage multiple projects under tight timelines will be key to excelling in this position. Maintaining accurate documentation of bidding activity and generating regular performance reports for leadership review will also form part of your responsibilities.,

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7.0 - 12.0 years

6 - 15 Lacs

Lucknow

Work from Office

Job Title : IT Support Manager Location : Lucknow (Only candidates based in Lucknow or willing to relocate will be preferred) Employment Type : Full Time Experience Required : 8+ Years (including experience managing IT support teams) Education : Associate or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience) We’re looking for an IT Support Manager to lead our support team and ensure seamless, high-quality technical assistance across the organization. Key Roles and Responsibilities : 1. Lead and mentor a team of IT Support Desk Engineers 2. Ensure timely and efficient technical support via phone, email, chat, and in person 3. Oversee troubleshooting of hardware, software, and network issues 4. Manage installations, configurations, and updates of operating systems & applications 5. Review and improve documentation in ticketing systems (ServiceNow, JIRA, Zendesk, etc.) 6. Uphold IT best practices and enforce security policies across teams 7. Handle escalations and ensure prompt resolution of complex technical issues 8. Manage hardware inventory, device imaging, and IT asset lifecycle 9. Support and guide the team in basic network troubleshooting (Wi-Fi, VPN, IP configurations) Technical Expertise Required : 1. Proficient in troubleshooting Windows, macOS, and Linux environments 2. Experienced with Microsoft 365, Google Workspace, Outlook, Teams 3. Strong knowledge of Active Directory, account and access management 4. Solid understanding of networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) 5. Familiar with enterprise ticketing tools (ServiceNow, JIRA, Freshdesk, Zendesk) 6. Skilled in remote support platforms like TeamViewer, AnyDesk, RDP Leadership & Soft Skills : 1. Excellent English communication skills — both verbal and written (mandatory) 2. Strong team leadership and customer service orientation 3. Proven ability to manage and prioritize a high volume of support requests 4. Analytical, with solid problem-solving capabilities 5. Ownership mindset with a focus on continuous improvement 6. Flexible to work in fast-paced environments with rotating shifts (including nights & weekends) Interested candidates can apply by sharing their resumes at aditi.malpani@triconitsolutions.com

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1.0 - 3.0 years

1 - 2 Lacs

Noida

Work from Office

• Helpdesk/Technical Support • Troubleshooting • Maintenance of systems • Networking Support • Systems Monitoring and Auditing • Operations Management • Proper configuration and installation of necessary software • Manage office landline services Required Candidate profile • Degree in Computer Science/IT or a related field • Proven experience in IT support, networks and related technologies • Analytical and problem-solving skill • Interpersonal and communication skills

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1.0 - 3.0 years

2 - 3 Lacs

Chennai

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Manage and troubleshoot hardware, software, and network systems Provide technical support to development teams Perform system updates, backups, and ensure network security Maintain smooth operations of development and testing environments Required Candidate profile 1+ years experience in system administration Strong knowledge of OS, networking, and basic server management Self-driven, enthusiastic with learning attitude Willingness to work on 12 PM – 9 PM shift

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1.0 - 2.0 years

2 - 3 Lacs

Chennai

Work from Office

Job Role : Executive - System Admin/ Networking. Role & responsibilities we are looking for employee for our IT team Preferred candidate profile Resolving Tickets within TAT Record all the issues and service request received via phone and mail. Ensure all software installed and definition file updated in all the desktops, laptops Data Management File format conversion, data movement related request handling as per TAT AD User Management Creating, disabling the IDs on same day based on HR Mail. Update the relevant documents on time Daily Monitoring Check Server events, Email Server alert and physical health, take necessary action if any hardware failure / abnormal observed. All network devices except Firewall Daily monitoring and reporting the status of Switches, Router and Link. Hardware Inventory Manually track & update the hardware movement in asset register with immediate effect. Team Bonding Attendance / Flexibility Reporting on time to shift and extending support when required Interested and suitable candidates can apply here or walking directly to the below mentioned venue from 28-Jul-25 to 31-Jul-25 between 11:00 A.M to 04:00 PM Venue: e-care India 2nd Floor BR Complex 27 Woods Road Chennai 2

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6.0 - 10.0 years

0 - 0 Lacs

Noida

Work from Office

Job Description: Strong 10+ years of IT experience and flexible to work on 24 X 7 Support model Strong fault analysis/determination and problem solving skills Responsible for Resolving Escalated issue Detail oriented with excellent teamwork, communication, and reporting skills Ability to be a self-starter and to take initiative in critical situations Demonstrated strategic thinking, quantitative and analytical skills, team leadership, and collaboration.

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1.0 - 6.0 years

5 - 8 Lacs

Bengaluru

Work from Office

Looking for immediate joiners, Senior Technical Advisor/ International Voice, Bengaluru (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

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0.0 - 2.0 years

3 - 3 Lacs

Ahmedabad

Work from Office

Assist in network setup, maintenance, troubleshooting LAN/WAN,Active Directory, and servers. Must know networking basics, firewalls, system admin, and switch/router config. B.Sc./B.Tech in CS/IT required. CCNA/Network+ preferred. Provident fund Health insurance

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4.0 - 5.0 years

3 - 4 Lacs

Pune

Work from Office

Install, configure & maintain hardware & software systems manage LAN/WAN networks servers & firewalls Implement cybersecurity protocols Provide technical assistance to staff & troubleshoot IT issues Create & manage user accounts & access controls

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2.0 - 7.0 years

5 - 8 Lacs

Pune, Gurugram

Work from Office

Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune & Gurugram (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1 year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8.4 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

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5.0 - 8.0 years

6 - 8 Lacs

Neemrana

Work from Office

Role & responsibilities Job Summary: The TL/AM IT Infrastructure Support will be responsible for managing the universitys core IT infrastructure, including Wintel and Linux servers, networking equipment, firewall systems, storage solutions, and end-user support services. This role requires a hands-on technical expert who can ensure the security, reliability, and scalability of the campus IT systems. 1. Server & Operating System Management (Wintel/Linux): Manage and maintain Windows Server (2012/2016/2019) and Linux (RHEL/CentOS/Ubuntu) environments. Basic understanding of IIS, Apache,Nginx. Scripting Powershell, bash. Perform regular patching, upgrades, and system hardening as per UGC and NAAC IT audit compliance. Ensure availability of virtualized servers and backup environments for academic and administrative services. 2. Networking & Firewall: Monitor and manage campus LAN/WAN, including fiber and wireless connectivity across departments and hostels. Manage firewall devices (Fortinet) and configure access control lists as per policy. 3. Storage & Backup: Administer campus-wide NAS/SAN storage systems and maintain regular data backups. 4. End-User Computing & Support: Lead a team of IT support engineers to provide L1/L2 support for faculty, staff, and student IT issues. Support desktops, laptops, printers, biometric attendance systems, and lecture rooms IT and Audio/visual systems. 5. Documentation & Reporting: Maintain asset inventory, IT service documentation, and network schematics. Submit periodic reports on system uptime, IT helpdesk status, and audit findings. Required Skills & Qualifications: M365 and Cloud services & operations Bachelors degree in computer science, IT, or related discipline (MCA/B. Tech preferred). Certifications preferred: MCSE, RHCE, CCNA, ITIL Foundation, Fortinet NSE. Hands-on experience with Windows/Linux server administration, network troubleshooting . Experience in managing campus-wide IT infrastructure in an educational or research institution. Strong communication and team management abilities. Preferred Soft Skills: Proactive problem solver and process-oriented mindset. Ability to work under pressure and during critical academic schedules. Collaborative attitude with faculty, students, and administration. Shift & Availability: General working hours with flexibility for extended support during scheduled university events and emergencies. On-call availability required for critical systems.

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1.0 - 6.0 years

4 - 8 Lacs

Pune, Gurugram, Delhi / NCR

Work from Office

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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2.0 - 7.0 years

3 - 4 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications. Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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2.0 - 7.0 years

3 - 8 Lacs

New Delhi, Gurugram

Work from Office

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL VOICE PROCESS ASHUTOSH -8826528329 GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME DOMAIN SALARY MAX UPTO 60000 INHAND LOC - GURUGRAM WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS ONLY

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1.0 - 6.0 years

5 - 8 Lacs

Pune, Gurugram

Work from Office

Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune & Gurugram (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8.4 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a technology professional, you will be responsible for conducting technology needs analysis, developing plans, implementing, and supporting the network and computing infrastructure plan. This includes budgeting and procurement activities to ensure efficient resource allocation. You will lead the implementation of goals, objectives, policies, and priorities for the network, administration, systems, and security teams. In this role, you will be involved in managing team performance by overseeing reprimands, terminations, and commendations for the network, systems, and security teams. Additionally, you will provide support for server, network, and desktop hardware, software, and applications to ensure smooth operation of IT systems. Your tasks will also include performing various network engineering activities such as backup, security management, user account management, and managing e-mail systems, internet access, office systems, and applications support. You will be responsible for deploying hardware and software to optimize resource allocation and implementing migration to the cloud from on-premises systems. Furthermore, you will be required to provide network, security, architectural design, engineering, implementation, sustainment, migration, technical refresh, and lifecycle services for the data center and cloud enterprise infrastructure. It will be essential to ensure that all software and firmware on network and systems hardware are kept up to date with vendor supportable code versions. Your role will also involve advising on security policies and best practices, advocating for security considerations in technology implementations, and implementing security frameworks within the organization. A strong understanding of networking, routing protocols, structured cabling, and operating systems such as Windows, AIX, and Mac OS will be necessary. Additionally, you will need to identify and evaluate new products and solutions, have experience in IT service delivery, hold an ITIL certification, and possess knowledge of IT audit standards and methodologies. A Bachelor's degree in IT or equivalent qualification is required for this position. For further information or to apply for this role, please contact our human resources department at hr@i2t2.com.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

Zyeta is an integrated workspace design and build services firm specializing in delivering exceptional workspace interiors by leveraging the latest design thinking, workforce experience, and environmental concepts. With a unique blend of people, process, and technology, we aim to provide unparalleled value to our clientele. We have successfully transformed raw spaces into award-winning, next-generation offices, data centers, and more for a diverse international client base, including global enterprises and early-stage companies across India. We are currently seeking a skilled System Administrator with hands-on experience in managing and maintaining the Zoho Workplace Suite. The ideal candidate will be responsible for supporting day-to-day IT infrastructure operations, ensuring seamless access, security, and performance of our systems and tools, particularly within the Zoho ecosystem. As a System Administrator for Zoho Workplace Suite, your responsibilities will include: - Administering user accounts, provisioning, and deprovisioning within the Zoho Workspace Suite - Monitoring system performance and resolving issues promptly to ensure optimal uptime - Integrating Zoho applications with third-party tools to enhance capabilities and automate workflows - Implementing robust endpoint security policies and managing antivirus solutions - Overseeing network operations, providing server support, and ensuring smooth maintenance - Developing and maintaining comprehensive documentation for infrastructure setup, workflows, and SOPs - Collaborating with cross-functional teams to drive business growth and efficiency - Implementing secure data backup processes and disaster recovery protocols To be successful in this role, we expect you to have: - 2 to 4 years of relevant experience as a System Administrator - A Bachelor's degree in IT, Computer Science, or related field - Proven experience in managing the Zoho Workspace Suite - Familiarity with cloud-based SaaS tools and platforms - Zoho certifications (Admin or Specialist) are a plus In return, we offer: - Engaging work culture with freedom and responsibility - Innovative work environment that encourages creativity in all aspects of the business - Opportunities for growth, learning, and inspiration - A collaborative and supportive team culture that recognizes and values your strengths and expertise If you are passionate about system administration and have experience with the Zoho Workplace Suite, we invite you to join our team in Bangalore and contribute to our mission of creating exceptional workspaces.,

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory, For More Details HR Smitha@ 9880964847 / 9880952642 (call or whats app) Email id : Smitha@thejobfactory.co.in Job description Proven work experience as a /Technical Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5.5 LPA Graduate Freshers or Exp min 1 yr Location-Bangalore Shifts-Rotational shift Regards, SMITHA HR TEAM THE JOB FACTORY

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2.0 - 7.0 years

4 - 4 Lacs

Hyderabad

Work from Office

Hiring: Technical Support Executive Voice Process (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Preferred Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Varsha- 9251688428

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

Work from Office

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Role: Senior Infrastructure Engineer Department: Information Technology Levels: Senior Status: Full Time/Exempt Location Remote Manages Others: No Basic Function and Scope of Responsibility: The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company"™s infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise, strategic thinking, and the ability to lead complex projects. A strong emphasis is placed on Linux systems administration, infrastructure automation using Ansible, and scripting for operational efficiency. Essential Job Duties: Level I - Minimum Assist in research, evaluation, and recommendation of hardware and software such as servers, storage, and backup software. Assist in supporting corporate servers, user desktops, etc. Assist in designing, configuring, or upgrading the virtual server environment. Assist with basic troubleshooting of backup and archiving. Assist in identifying, diagnosing, and resolving connection, reliability, or performance issues. Keep the workroom neat, organized, and secure. Work under close to moderate supervision with limited latitude for independent judgment. Consult with senior peers on non-complex projects to learn through experience. Apply basic application management and administration skills with a moderate level of proficiency. Represent the department and the organization favorably and in accordance with established Company standards and associate attributes. Work within defined ITIL processes such as change and incident management. Other duties as assigned by management. Level II "“ Fully meets the responsibilities of Level I plus the following: Manage Windows and Linux patching, security updates, and software rollouts for all sites. Research, evaluate, and recommend hardware and software such as servers, storage, as well as backup software. Support of corporate servers in on-premise, hybrid, and cloud environments. Design, configure, or upgrade server and storage environments. Develop and maintain Ansible playbooks for configuration management and automation. Identify, diagnose, and resolve connection, reliability, or performance issues. Write and maintain scripts (e.g., Bash, Python, PowerShell) to automate routine tasks. Work within and assist with the management of defined IT processes and procedures, including Systems Development Life Cycle methodology. Work with little to no supervision with latitude for independent judgment. Consult with senior peers on medium to complex projects. Assist in overseeing the primary activities of individual contributors (see above) to ensure completion of tasks and attainment of departmental goals. Senior "“ Fully meets the responsibilities of Level II plus the following: Work with little to no supervision with extreme latitude for independent judgment. Proficient in all levels and phases of Infrastructure support. Lead infrastructure automation initiatives using Ansible and scripting. Partner with key vendors to maintain an understanding of new technology and leading practices. Serve as an escalation point for issues beyond project team authority; resolve conflicts involving scheduling, resources, or technical issues. May be responsible for helping develop the department's budget for personnel, capital, and/or operation expenses. Essential Knowledge, Skills, and Abilities: Level I - Minimum Bachelor's degree in computer science, business, or equivalent experience. Minimum of 1"“3 years of experience with server support. Experience with Linux systems administration (e.g., RHEL, Ubuntu). Basic scripting experience (e.g., Bash, Python). Familiarity with Ansible or similar automation tools. Active Directory, Domain Management, and Group Policy Experience. Windows Deployment Services Experience. Critical thinking and problem-solving ability. Ability to multi-task. Knowledge of reference lab operations and processes a plus. Knowledge and management of System Development Lifecycle Methodologies a plus. Experience in maintaining technical documentation to ensure efficient planning and execution. Goal-oriented, with excellent time management and organizational skills. Excellent interpersonal skills, with the ability to interact effectively and work efficiently with people at all levels in an organization. Excellent verbal & written communication skills. Keenly attentive to detail. Ability to keep sensitive information confidential. High level of proficiency with PC-based software programs including MS Office suite and project management tools, MS Project preferred. Level II "“ Fully meets the qualifications of Level I plus the following: Minimum of 3"“7 years server support, including Linux and Windows environments. Minimum of 3"“7 years of experience managing VMware and Hyper-V virtual server environments. Minimum of 3"“7 years in managing, designing, configuring, and upgrading backup solutions. Minimum of 3"“7 years managing, designing, configuring, and upgrading storage solutions. Experience managing automated enterprise patching and software deployments. Strong scripting experience in Bash, Python, or PowerShell. Proficiency with Ansible or similar automation platforms (e.g., Chef, Puppet). Experience with deployment tools such as Jenkins, Octopus Deploy, or Azure DevOps. Knowledge of CI/CD pipeline and technologies. Experience using and applying System Development Lifecycle Methodologies. Previous experience in a reference lab or similar regulated/controlled environment. Senior "“ Fully meets the qualifications of Level II plus the following: 7+ years server support 7+ years of experience designing, configuring, and upgrading VMware virtual server environments. 7+ years of experience in managing, designing, configuring, and upgrading backup solutions 7+ years of experience in managing, designing, configuring, and upgrading storage solutions Demonstrated positive experience with System Development Lifecycle Methodologies Technical certification such as Microsoft or Linux professional-level certification Additional Information Physical Requirements: Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets, and other items stored at various levels, including overhead Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting Ability to continuously operate a personal computer for extended periods of time (4 or more hours) Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. As an employee of Eurofins, I understand that it is my duty and responsibility to uphold the Corporate Values and Code of Conduct at all times. If I have any questions regarding my job description or any duties or requirements contained within, I understand it is my responsibility to share these concerns with my manager and/or Human Resources. Eurofins is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The Company"™s policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected

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3.0 - 6.0 years

11 - 15 Lacs

Bengaluru

Work from Office

About Eurofins The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. TITLE Senior Associate - IT WORKING LOCATIONBengaluru , Karnataka, India As a Senior Infra Support Specialist, you will be responsible for ensuring the deployments, infrastructure requirements and technical support of Eurofins"™ in-house applications (mainly OSM) are managed in a controlled and effective way. You will work directly with application teams (mainly application functional support team, BAs, release management and automation team) and other inter dependent Infrastructure teams (Network, DBA, Storage/Backup, Monitoring, IT Operations etc.) to deliver the support functions and services. Your main assignments include; Implement/deploy (manual or automated) and support release changes adherent to the change management process. The point of contact for business/applications to get their infrastructure requirements done within the defined deadline. Meet the approved deployment schedule for applications with no defects. Provide Pre and Post deployment support to release managers on various technical aspects. Monitor system health and operational status and take corrective action as necessary to ensure compliance with SLA commitments. Work in a team to meet the deployment requirements for the application on time. Take responsibility to drive through all technical and functional issues towards closure (monitor end-to-end process). Work with multiple infrastructure teams to get the application infrastructure requirements done within SLA. Support the segregation project in coordination with inter dependent teams to meet program goals. Provide periodic pro-active infrastructure improvement measures to application team. Other Assignments: Able to work extra/off hours as needs dictate. Performs other duties as assigned within infrastructure perspective such as monitoring, server support, drive meetings, outage calls, lead application infrastructure project etc. Qualifications: Experience: Minimum 05 years"™ experience in Product/Technical Support (L2) especially supporting Microsoft technologies. Bachelor"™s Degree in Computer Science/MCA or any other Bachelor"™s degree with the proper experience. Technical Skills: Strong knowledge in application infrastructure projects, especially .Net based applications. Strong knowledge in IIS. Very good knowledge on Windows server administration (preferred 2016, 2019 & 2022). Good knowledge on SQL database administration (SQL 2017 and above) and basic knowledge on SQL development and maintenance. Hands-on experience with ticketing tools (preferred ServiceNow) and monitoring solutions like Solarwinds, Grafana etc. Good understanding and working experience in Azure cloud platform (Azure admin certification will be an added advantage). Good to have working experience with Infrastructure as a code (IaC). Working experience with ITIL concepts. Basic understanding of Infrastructure, Operations and Networking concepts. Basic understanding of DevOps concepts. Knowledge on DevOps tools like Octopus would be an added advantage. Basic knowledge of cloud computing (Azure is preferred). Personal Skills: Ability to think critically and creatively to solve problems. Detail oriented and dedicated to quality work. Excellent attention to detail and quality. At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail).

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1.0 - 3.0 years

9 - 14 Lacs

Bengaluru

Work from Office

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Role: Infrastructure Engineer Department: Information Technology Levels: II Status: Full Time Basic Function and Scope of Responsibility: The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company"™s infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise, strategic thinking, and the ability to lead complex projects. Essential Job Duties: Level I - Minimum Assist in research, evaluation, and recommendation of hardware and software such as servers, storage (SAN/NAS), and backup software. Assist in supporting corporate servers, user desktops, etc. Assist in designing, configuring, or upgrading the virtual server environment. Assist with basic troubleshooting of backup and archiving. Assist in identifying, diagnosing, and resolving connection, reliability, or performance issues. Keep the workroom neat, organized, and secure. Work under close to moderate supervision with limited latitude for independent judgment. Consult with senior peers on non-complex projects to learn through experience. Apply basic application management and administration skills with a moderate level of proficiency. Represent the department and the organization favorably and in accordance with established Company standards and associate attributes. Work within defined ITIL processes such as change and incident management. Other duties as assigned by management. Level II "“ Fully meets the responsibilities of Level I plus the following: Manage Windows patching, security updates and software rollouts for all sites. Research, evaluate, and recommend hardware and software such as servers, storage (SAN/NAS), as well as backup software. Support of corporate servers in on-premise, hybrid, and cloud environments. Design, configure, or upgrade server and storage environments. Assists with advanced troubleshooting, backup, and archiving. Identify, diagnose, and resolve connection, reliability, or performance issues. Work within and assist with the management of defined IT processes and procedures, including Systems Development Life Cycle methodology. Work with little to no supervision with latitude for independent judgment. Consult with senior peers on medium to complex projects. Assist in overseeing the primary activities of individual contributors (see above) to ensure completion of tasks and attainment of departmental goals. Essential Knowledge, Skills, and Abilities: Level I - Minimum Bachelor's degree in computer science, business, or equivalent experience Minimum of 1-3 years of experience with server support a must. Active Directory, Domain Management, and Group Policy Experience. Windows Deployment Services Experience. Critical thinking and problem-solving ability Ability to multi-task Knowledge of reference lab operations and processes a plus Knowledge and management of System Development Lifecycle Methodologies a plus Experience in maintaining technical documentation to ensure efficient planning and execution Goal-oriented, with excellent time management and organizational skills Excellent interpersonal skills, with the ability to interact effectively and work efficiently with people at all levels in an organization Excellent verbal & written communication skills Keenly attentive to detail Ability to keep sensitive information confidential High level of proficiency with PC-based software programs including MS Office suite and project management tools, MS Project preferred Level II "“ Fully meets the qualifications of Level I plus the following: Minimum of 3-7 years server support a must, preferably Windows 2019, 2022 & 2025 server Minimum of 3-7 years of experience managing VMware and Hyper-V virtual server environments Minimum of 3-7 years in managing, designing, configuring, and upgrading backup solutions Minimum of 3-7 years managing, designing, configuring, and upgrading monitoring solutions Experience supporting Microsoft Exchange environments Experience supporting Linux server environments. Experience managing automated enterprise patching and software deployments. Experience using and applying System Development Lifecycle Methodologies Previous experience in a reference lab or similar regulated/controlled environment Basic scripting experience in a common scripting language such as PowerShell or Python. Experience using an automation platform such as Ansible, Chef, or Puppet. Additional Information Physical Requirements: Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets, and other items stored at various levels, including overhead Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting Ability to continuously operate a personal computer for extended periods of time (4 or more hours) Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. As an employee of Eurofins, I understand that it is my duty and responsibility to uphold the Corporate Values and Code of Conduct at all times. If I have any questions regarding my job description or any duties or requirements contained within, I understand it is my responsibility to share these concerns with my manager and/or Human Resources. Eurofins is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The Company"™s policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected

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0.0 - 3.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Technical Support Engineer, Bengaluru (0-3 years experience can apply) LOOKING ONLY FOR IMMEDIATE JOINERS - CTC: 4.6 - 5.8 LPA ( Depending Upon Last 30% Hike ) - B.Tech/BCA/B.E/ B.Sc Comp Sc. Freshers can also apply - Excellent English communication skills mandate (both verbal and written) - 24*7 shift Interested: Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

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1.0 - 6.0 years

3 - 6 Lacs

Hyderabad

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Role Designation Looking for an immediate joiner. windows Experience is mandatory Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support and microsoft windows call anusha@7815982900 call harshitha@7848820045

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1.0 - 6.0 years

5 - 8 Lacs

Pune

Work from Office

Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

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