195 Server Support Jobs - Page 3

Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications. Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

MG Road, Bangalore (Work from Office)- 6 Days Working Role & responsibilities Key Responsibilities Assist the IT Manager in planning and leading all computer-related activities within the organization Supervise and maintain the companys computing infrastructure (hardware, software, network, and security systems) Ensure network security, data backup systems, and disaster recovery protocols are robust and regularly updated Analyse system performance, identify vulnerabilities, and implement timely solutions Manage voice, video, and data communications systems Conduct audits and ensure proper documentation for compliance Oversee configuration and maintenance of servers, workstations, and networking equipment Support domain controller, Active Directory, firewall, and VPN applications Prepare and execute preventive maintenance schedules Implement IT audit findings and adhere to SOPs Technical Skills & Qualifications Bachelors degree in Computer Science or MCA Hands-on experience in network setup, system administration, and infrastructure troubleshooting Understanding of CAT5/6 cabling, switches, LAN/WAN, wireless networks, and Windows server environments Working knowledge of Active Directory, firewalls, VPNs, and backup systems Diploma in Computer Hardware & Networking is an added advantage

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Arshiya - 7026112000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Arshiya - 7026112000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Arshiya - 7026112000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Arshiya - 7026112000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Arshiya - 7026112000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR keerthana-9513749000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR keerthana-9513749000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR keerthana-9513749000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR keerthana-9513749000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR keerthana-9513749000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters

ROLES AND RESPONSIBILITIES Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality. Install and configure appropriate software and functions according to specifications. Develop and maintain local networks in ways that optimize performance. Ensure security and privacy of networks and computer systems. Provide orientation and guidance to users on how to operate new software and computer equipment. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule. Identify computer or network equipment shortages and place orders. Displays understanding of duties & org policies and procedures. QUALIFICATIONS & SKILLS REQUIRED Certification as IT Technician will be an advantage (e.g., CompTIA+, Microsoft Certified IT Professional) Good knowledge of internet security and data privacy principles Negotiation skills Communication skills Interpersonal skills

XenonStack ITOps team is looking for a talented Technical Support Engineer to assist in providing technical support and advice to IT users. The ideal candidate will have a passion for OS and Network Troubleshooting and Solving Technical LAN , Linux and Apple Hardware and software-related issues. You will be well-versed in the concepts surrounding Technical support. You will be tech-savvy and have strong troubleshooting and problem-solving skills, and be a self-starter with the ability to work independently. Job Responsibilities 1. Provide technical support to customers via phone, email, or chat for hardware and software issues related to laptops, desktops, printers, servers, LAN/WAN networks, and operating systems (OS). 2. Manages day-to-day Incident and Service requests 3. Responsible to manage the Service Desk email box and assign emails to appropriate department 4. Ensure that complaints should be resolved on time. 5. Provides ticket status to resources as needed 6. Provide technical support, account integration, backend support and advice to IT teams 7. Excellent knowledge on Hardware & networking. 8. Basic Database querying Technical Requirements 1. Experience and knowledge of Linux/Windows Server administration. 2. Experience with CDN configuration (Cloudflare or any other CDN). 3. Experience with monitoring tools & technologies (eg. Site24x7, DataDog or any other). 4. Experience with Patch Management. 5. Knowledge of Load Balancers. 6. Knowledge of Active Directory, LDAP and SSO integrations. 7. Knowledge of Data security & Firewalls Rules. 8. Ability to diagnose and troubleshoot technical issues. Professional Attributes 1. Excellent communication skills 2. Attention to detail 3. Analytical mind and problem-solving aptitude 4. Strong Organizational skills 5. Ready to work in Shifts. 6. Visual Thinking

Responsibilities: * Design, implement & maintain network infrastructure. * Provide remote assistance whenever required. * Ensure network security through firewall configuration. * Troubleshoot network issues promptly. Health insurance Provident fund

International Technical Support Executive 1 year of tech support experience with International Clients on Papers (Mandate) Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Conducting routine evaluations of network and data security, Managing and reporting on the IT budget’s allocation, Organising and establishing deadlines for major IT projects such system updates, migrations, upgrades, and outages.

Job description OLY FOR PUNE NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Greetings from Global Healthcare Billing Partners Private Limited..! Job Title : IT Senior Executive - System Administrator Experience : 4+ Years Location: Vepery, Chennai & Vadodara Shift: Night Job Summary: We are looking for an experienced and proactive IT Senior Executive - System Administrator to join our Vepery Location & Vadodara. This is a Night shift role suitable for candidates with strong expertise in firewall management, software and hardware networking and active directory administration. Key Responsibilities: Manage and monitor firewalls, ensuring network security and compliance with security protocols. Administer and troubleshoot Active directory, DNS,DHCP and Group policy. Provide hands on support for hardware and software installation, configuration and troubleshooting. Monitor system performance and proactively address potential issues. Required Skills and Qualifications: Minimum 4 Years of experience in system/Network administration. Knowledge of Firewall configuration. Proficient in Active directory, windows severer and related technologies. Experience in LAN/WAN, switches, routers, and wireless access point management. Interview Mode : MS Teams Interested candidate can share your updated Resume/CV to this WhatsApp Number - MALINI HR 9003239650 / 8925808598 Regards, GLOBAL MALINI HR 90032 39650

Dear Candidate, We are hiring a Cloud Systems Administrator to manage and maintain cloud-based infrastructure and services. The role involves ensuring system reliability, scalability, and performance across hybrid and cloud-native environments. Key Responsibilities: Deploy, configure, and monitor cloud infrastructure (AWS, Azure, or GCP). Manage virtual machines, containers, storage, and networking in the cloud. Automate routine tasks using scripting and IaC tools. Implement backup, disaster recovery, and security protocols. Troubleshoot system issues and provide user support as needed. Required Skills & Qualifications: Experience with cloud administration and services (EC2, S3, IAM, VPC, etc.). Proficiency in Linux/Windows system administration. Familiarity with Terraform, CloudFormation, or Ansible. Strong troubleshooting, scripting (Bash, Python), and monitoring skills. Cloud certifications preferred (e.g., AWS SysOps, Azure Administrator Associate). Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Job description **"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

We’re building a pool of skilled engineers for on-demand site visits across India. No fixed schedule—work when you want. Must have experience in desktop support or networking. Flexible, freelance role.

Skills:- Active Directory, Office 365, MS outlook Grad with 1 yr in International Voice CTC:-Upto 4 LPA Working Days 5 days working, 2 days rotational off Location:- E. City Bangalore Cab :-Both side(hiring zone) Notice:- Immediate contact 9257655181

Install, configure, maintain servers, networks, related hardware/software. Manage user accounts, permissions, and access control across systems. Ensure security through access controls, firewalls, and data backups. Provide technical support to teams.

Provide expert-level technical support to resolve complex hardware, software, and network issues escalated from L1 and L2 teams. Perform in-depth troubleshooting and root cause analysis to identify the underlying causes of critical incidents. Develop and implement permanent solutions, including patches, workarounds, and configuration changes. Collaborate with development teams, vendors, and other IT departments to resolve issues and implement solutions. Manage and maintain critical IT infrastructure and applications to ensure stability and reliability. Monitor system performance, identify potential issues proactively, and implement preventative measures. Create and maintain comprehensive technical documentation, including knowledge base articles, troubleshooting procedures, and system architecture diagrams. Provide guidance, mentorship, and training to L1 and L2 support engineers. Participate in on-call rotations to provide 24/7 support for critical incidents. Contribute to the development and improvement of support processes and procedures. Stay up-to-date with the latest technologies and industry best practices. May be involved in system design, implementation, and upgrades. Communicate effectively with customers and internal stakeholders regarding issue status and resolution. Key skills : Strong troubleshooting skills in Windows Experience with networking protocols, firewalls, VPNs, and security best practices . Hands-on experience with Active Directory, DNS, DHCP, Office 365, print server and cloud platforms (Azure) . Hands-on Experience with Microsoft Office 365 and Azure AD Proficiency in ticketing systems (Autotask) . Familiarity with virtualization technologies (Hyper-V, etc.) . Knowledge of SQL databases and scripting. Must have work experience with USA and Australia client Excellent communication and customer service skills.

Monitor physical and virtual servers for performance, uptime, and security. Maintain hardware inventory, documentation, and change logs. Maintain data integrity and system access logs. Assist in server upgrades and migrations.

Paperchase is seeking a dedicated and proactive System Administrator / Network Engineer to join our IT team in Ahmedabad. This role is ideal for a technically sound individual who thrives in a dynamic environment, demonstrates strong communication skills, and takes ownership of tasks with a strong sense of accountability. The ideal candidate should have a customer-centric mindset and be open to continuous learning. Key Responsibilities: Monitor, maintain, and troubleshoot internal networks, systems, and servers to ensure optimal performance and uptime. Provide L1/L2 support for IT issues across offices in different time zones. Manage user access, permissions, and system security across multiple platforms. Respond to and resolve technical support queries from internal users with a focus on excellent customer service. Assist in the setup, configuration, and maintenance of hardware, software, firewalls, routers, switches, and VPNs. Maintain documentation for processes, procedures, and network diagrams. Work collaboratively with global IT and operations teams to implement system updates and improvements. Participate in system upgrades, patch management, and data backups/restoration tasks. Support onboarding and offboarding processes for employees from a systems perspective. Ensure timely escalation of issues and follow-through until resolution. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field. 3-8 years of experience in a system administration or network support role. Strong communication skills (written and verbal) in English. Sound knowledge of networking protocols, operating systems (Windows/Linux), and remote troubleshooting tools. Familiarity with cloud platforms (e.g., Microsoft 365, Azure) is a plus. Ability to work in rotational shifts (including nights and weekends). Quick learner with a willingness to adapt to new technologies and processes. Strong sense of responsibility and accountability for tasks and deliverables. Preferred Attributes: Certifications such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or CCNA. Customer-first approach with strong problem-solving and interpersonal skills. Ability to work independently and as part of a team.

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOC - GURGAON, PUNE WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY (0-7 DAYS) KAJAL 8860800235 Required Candidate profile Provide Level 2/3 technical support across users and teams Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations

All Windows Server End to End OS Management (Windows 2012/16/19) Installation, Configuration, Hardening, Troubleshooting etc Antivirus management - Epo administration & Troubleshooting of Antivirus Definitions & Monitoring and Logging for Security violations Scripting Patching MS Patch management though WSUS\Cisco AMP Good working knowledge in DHCP and DNS Services Basic knowledge and understanding on Storage (Dell, EMC, NetApp etc) and File services Coordinating with different lines of services with SLA. Creating and updating of technical documentation Good understanding Vmware administration Good working knowledge in SCCM Problem Management & RCA - Responsible for preparing RCA document for Severity 1 & Severity 2 calls Daily BAU L2/L3 Calls Support on Windows Server Family infrastructure 3rd party vendor coordination for visit and troubleshooting Primary Skill Set Windows Server End to End Management. Soft Skills: Good/Excellent Communication Skills (Speak, Read, Write) Team player, Self-Starter and resourceful Analytical & problem-solving skills Ability to achieve customer satisfaction Willingness to Learn Continually Team Player & People Management Skills Education: 15 years of formal education from UGC recognized institution. Windows Server Certification in 2012/2016/2019 or CCNA preferred.

Need minimum 1 year experience in technical support (voice ) 5 days working Location: Gurugram 1 side cab grad/ undergrad both can apply Salary upto 8 lakh (hike on last drawn) Interested may contact or share references: Taranpreet Kaur: 7217649106 Required Candidate profile Excellent communication skills, should be okay with rotational shifts

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain operating systems (OS) on desktops and laptops. Troubleshoot network connectivity problems using LAN configuration skills. Perform server support tasks such as OS installation, device installation, VPN configuration, and printer setup. Ensure timely resolution of customer queries related to IT infrastructure.

What is the work? Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc). Handling user issue related to Web sites, Firewall, Cloud VM's and FTP. Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk. Software support i.e. installing/updating softwares e.g. Microsoft & Mobile application tools, ubantu and linux system configuration, installations, etc. Printer installation and configuration. FTP connection handling, skype support, Outlook support , VPN windows support. Firewall and proxy server handling e.g. configuration, backup and restoring backup, creating rules, url blocking, filtering, etc. Network monitoring e.g. identifying network loop, VLAN configuration, LAN cable punching , IO panel punching , LAN testing, etc. Coordination with all hardware related vendors. Monitoring/Controlling of all IT related devices of organization on regular basis. Monitoring VMs, HDD utilization and health on physical servers. Handling ISP's, Routers and switches. Handling Active directory server, Exchange server and M365. Asset/Device management.