493 Server Support Jobs - Page 19

Greeting from Glympse Human Capital services !! Years of experience: 1 to 3 years Budget: 7 LPA (shift allowance Rs.300/350) Shift timing: Complete Night Shift (5.30 PM & 10.30 PM) Location: Bangalore (At present Work from home) Skill: Excellent communication skills (Mandatory) , Customer support, Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking Job Description Required Qualifications and Experience: Bachelor's Degree in IT, Computer Science, or other related fields 1+ years of technical support experience in Storage and/or Virtualization, Backup, Linux server, Windows server Creative problem solving Strong aptitude for learning new technologies Good verbal and written communication and interpersonal skills. Preferred Skills: Skilled in two of following technologies Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking Responsibilities and Duties: You will provide in-depth technical support to customers, and field support staff, focused on diagnosing, troubleshooting, repairing, and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. Essentially you - Provide Remote technical support to enterprise customer on NetApp Storage platform through Zoom/Call/Email/Chat Resolve ONTAP OS, NFS, CIFS, FC, iSCSI, Snapmirror, OnCommand and Networking issues Reproduce issues by re-creating scenarios in a lab environment Collaborate with or escalate cases to other Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise to quickly facilitate solutions for customers Create new knowledge base articles to share information and best practices for reuse Carefully cultivate your expertise by attending technical trainings, collaborating with other TSEs, completing lab tasks Interested candidates please share your Resumes to careers@glympsehr.com Contact manoj@ 9606557106 / 9606553830 / 7676773507

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, you’ll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. suman@7848820047 anusha@7815982900 navya@7848820042 call indu@7848820046 call kavya@7849020010

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently call pooja@9886112704 call Hr suman@7848820047

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently call mayur@9343402211 call hr monica@9886112583

Minimum 5 yrs. experience as system administrator. Have experience with Hardware & software & Server

6 month of Experience in Technical Customer Support / L1 / L2 / CCNA Certified / Cloud Support 5 Days Working Rotational Shift Salary 4.5lpa to 8 lpa Job Location - Gurgaon, Bangalore, Chennai, Pune, Thane, Mumbai Required Candidate profile Must have 1 Year of experience in Technical Support (L1 & L2) Must have Knoweldge :- O365/Cloud Server/Azure/Windows/OS/Active Directory/Networking/DHCP/DNS Share ur CV - tscv2708@gmail.com

6 month of Experience in Technical Customer Support / L1 / L2 / CCNA Certified / Cloud Support 5 Days Working Rotational Shift Salary 4.5lpa to 8 lpa Job Location - Gurgaon, Bangalore, Chennai, Pune, Thane, Mumbai Required Candidate profile Must have 1 Year of experience in Technical Support (L1 & L2) Must have Knoweldge :- O365/Cloud Server/Azure/Windows/OS/Active Directory/Networking/DHCP/DNS Share ur CV - tscv2708@gmail.com

Tech Support Roles and Responsibilities: Responsible for the successful running, integration and support of various IT Assets, Applications, Cloud services, VoIP/SIP systems, and Security Devices . Work closely with users, steering committees, and leadership to ensure network, hardware, cloud, VoIP, and application requirements are met. Review and evaluate hardware, software, cloud, and networking alternatives and recommend cost-effective solutions. Responsible for troubleshooting daily IT, VoIP, VPN, Firewall, and software-related issues faced by different departments. Responsible for maintaining Daily Reports and Progress Updates and sharing with stakeholders. Work with the team to maintain & manage inventories procured by the company (both self-owned & on lease). Act as a brand ambassador for computerization, digitalization, and remote working solutions . Ability to communicate technical information (Cloud, VPN, VoIP, Security Policies, etc.) to a non-technical audience. Developing and implementing IT policies and procedures to ensure IT Security, Cyber Security, and Data Privacy . Ensure IT Security compliances (Firewall, Endpoint, VPN, Spam/Phishing checks) are met and reported as required. Ensure vendor/partners correctly upgrade systems while ensuring governance and control remain with the company. Oversee installation, configuration, and maintenance of Windows Servers, Switches, Routers, Firewalls, VPNs, Remote Access software, and IT equipment . Supervise IT staff, including Help Desk and IS Analysts , and ensure smooth execution of responsibilities. Monitor and manage VoIP (SIP) calls, VPN tunnels, and Firewall security policies to ensure 24/7 availability and compliance. Supervise all daily IT operations including: Help Desk, IT Infrastructure, Networking, Telecommunication, Cloud Services, Remote Access, Vendor coordination, and End-user Support . Preparation of workflow analysis, Root Cause Analysis (RCA), and ensure timely bug/error resolution. Regularly check for spam, malicious numbers, VoIP call logs, and security threats . Manage IT delivery projects at scale while meeting SLA commitments . Ensure staff are trained on proper use of IT systems (Cloud, Remote Tools, VPN, VoIP, Cyber Security awareness). Download & maintain backups of VoIP call recordings for compliance and audits. Maintain Excel records for all subscribers & active members . Monitor company websites and ensure real-time fixes for glitches & bugs . Role & responsibilities Preferred candidate profile Role - IT Associate Experience 3 to 5 years Shift timings 5:00 AM to 2:30 PM Location Gurgaon, Sector 48 Email recruitment@veye.co.in Job Types : Regular / Permanent, Full-time Pay : 20,000 45,000 per month Benefits: Flexible schedule Provident Fund Schedule: Morning Shift Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Job Location - Veye Research Pvt Ltd. Unit No.940-941, 9th Floor, JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122018

Responsible for smooth IT operations, Provide technical support for hardware, software & network-related issues, Install, configure & maintain desktops, laptops, printers etc, system updates, patch mgt, Antivirus protection, data backup, IT inventory Required Candidate profile 3 to 6 yrs exp in IT support/system admn. Sound knowledge of Basic networking, Windows OS, MS Office, VPN access, connectivity, Wi-Fi, basic server-related issues. Troubleshooting, hardware maint etc.

Job description MUST HAVE EXP AS A TECH SUPPORT INTO INTERNATIONAL BPO (MANDATE) GOOD IN AD, 365 , DNS , DHCP (MANDATE) PUNE / GURGAON / BANGALORE ONLY FOR IMMEDIATE JOINERS Hiring For Commercial Business B2B Process Grad/UG with 1 year exp into AD can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Pune / Gurgaon / Bangalore Immediate joiners only Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455 Required Candidate profile Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Perks and benefits Both side Cabs

Job Description: Remotely Install, configure and troubleshooting physical/virtual machines, Server, laptops, printers, mobiles, tablets, storage systems and network devices (hardware, operating systems and software applications, Wireless and Wired Network) on the Vessels. Attend Vessels globally for IT Installation, Routine Maintenance, IT Platform Decommissioning. Perform remote diagnostics and support using tools such as Service Desk, Inmarsat-Navarino Infinity, PRTG, TeamViewer, and other remote access platforms. Administer and monitor servers, IP routing, switching, and firewall systems. Apply OS-level troubleshooting across Windows, Linux, or other platforms. Knowledge about Cybersecurity. Support and troubleshoot peripheral devices including printers, scanners, and multifunction devices (MFDs). Maintain and support network connectivity, infrastructure components, and cloud-based network services. Assist to implement IT infrastructure solutions including servers, storage, backup systems, networking equipment, power systems, and desktops. Knowledge about Active Directory, Domain Controller, SQL, Server configuration. Collaborate with Managers to ensure timely and successful delivery of technical projects. Document technical procedures, configurations, and support processes for internal use. Stay current with emerging technologies, industry trends, and best practices in IT infrastructure. Preferred Skills: The candidate should be willing and able to travel to various locations, including international destinations. The candidate must possess knowledge of vessel IT systems and satellite communication technologies. The candidate should demonstrate strong verbal and written communication skills. Immediate Joiner would be preferred Additional Skills: Cybersecurity Awareness Team Collaboration Knowledge Sharing, Documentation/SOP Preparation

Experienced in managing SLAs across all ticket levels with solid L1 & L2 support. Skilled in Linux (CentOS, Ubuntu, SUSE, RHEL) & Windows Server (2012+). Strong in system monitoring, ensuring uptime, performance, and quick issue resolution.

We are seeking a motivated and detail-oriented Junior System Engineer to assist in the maintenance of servers. You will support the IT, provide technical support, and assist in troubleshooting issues to ensure system performance and availability.

We, M/s SB eCommerce Solutions Pvt Ltd, are seeking a skilled and dedicated Networking & IT Support Engineer to manage our network infrastructure, hardware, and day-to-day IT operations. The ideal candidate should be proactive, reliable, and capable of ensuring uninterrupted IT services for smooth business operations. Key Responsibilities Install, configure, and maintain networking equipment (routers, switches, firewalls, Wi-Fi access points, etc.) Monitor network/internet performance and troubleshoot issues to ensure smooth operations Coordinate with ISP providers, raise support tickets, and follow up until resolution Configure and troubleshoot printers, scanners, and other peripherals Manage network security, including firewall policies, VPN, and access controls Provide IT support to employees for hardware, software, and connectivity issues Maintain proper documentation of network configurations, service tickets, and troubleshooting steps Support CCTV system setup, configuration, and monitoring (if required) Assist in setting up new workstations, operating systems, and software applications Perform regular system updates, patches, and preventive maintenance Maintain an inventory of IT equipment, accessories, and spare parts Suggest improvements in IT infrastructure for better efficiency and security Skills Requirement Strong knowledge of TCP/IP, LAN/WAN, DNS, DHCP, and VPN Experience with printer configuration, driver installation, and troubleshooting Hands-on experience with Cisco, Ubiquiti, Dell, or similar networking devices Familiarity with Windows Server and basic Active Directory management (preferred) Knowledge of backup systems and basic data recovery methods Good communication skills to coordinate with service providers and internal teams Problem-solving mindset with the ability to work under minimal supervision Ability to handle multiple tasks and work in a fast-paced environment Desired Candidate Profile 4-6 years of experience in IT support or related field. B. Tech/B.E. degree in Computer Engineering or Electronics and Computer Engineering Or Diploma in Computer Hardware & Networking / IT / Electronics from a recognized institute Relevant professional certifications (e.g., CCNA, CompTIA Network+, MCSA ) will be an added advantage Perks & Benefits Lunch provided by the company Professional and supportive work environment Opportunity to work on modern IT infrastructure and technologies Exposure to multiple areas of IT beyond networking

All Windows Server End to End OS Management (Windows 2012/16/19) Installation, Configuration, Hardening, Troubleshooting etc Antivirus management - Epo administration & Troubleshooting of Antivirus Definitions & Monitoring and Logging for Security violations Scripting Patching MS Patch management though WSUS\Cisco AMP Good working knowledge in DHCP and DNS Services Basic knowledge and understanding on Storage (Dell, EMC, NetApp etc) and File services Coordinating with different lines of services with SLA. Creating and updating of technical documentation Good understanding Vmware administration Good working knowledge in SCCM Problem Management & RCA - Responsible for preparing RCA document for Severity 1 & Severity 2 calls Daily BAU L2/L3 Calls Support on Windows Server Family infrastructure 3rd party vendor coordination for visit and troubleshooting Primary Skill Set Windows Server End to End Management. Soft Skills: Good/Excellent Communication Skills (Speak, Read, Write) Team player, Self-Starter and resourceful Analytical & problem-solving skills Ability to achieve customer satisfaction Willingness to Learn Continually Team Player & People Management Skills Education: 15 years of formal education from UGC recognized institution. Windows Server Certification in 2012/2016/2019 or CCNA preferred

IT Technical Support Engineer troubleshoots hardware, software & network issues, assists users via help desk, maintains systems, ensures security, documents fixes & collaborates with IT teams. Skills: OS, networking, problem-solving. Certs: A+, ITIL Required Candidate profile 2+ yrs IT support in service setup. Skilled in Windows/Linux servers, AD, DNS, DHCP, O365, networking (routers/switches), remote tools, multitasking, and strong communication.

Role & responsibilities: Flexibility to work in US shift is essential. Efficiently triage, log, and prioritize support tickets in accordance with established procedures. Ensure all tickets are resolved in a timely manner, adhering to service level agreements (SLAs). Communicate effectively with users to provide updates and solutions to their issues Provide expert technical assistance to employees on a diverse range of software, hardware, and networking issues. Troubleshoot and resolve problems with user devices, including desktops, laptops, printers, and other peripherals. Deliver high-quality support via various channels such as phone, email, and chat. Manage and administer Microsoft 365 applications and services, including Exchange Online, OneDrive for Business, Microsoft Teams, and other collaboration tools. Support users with issues related to Microsoft 365 services, including account management, access permissions, and feature functionality. Monitor and maintain the health of Microsoft 365 services to ensure optimal performance. Provide support for common software applications used within the company, such as Outlook, Microsoft Teams, and Zoom. Assist with software installation, configuration, and troubleshooting to ensure smooth operation and integration with other systems. Set up, configure, and maintain user workstations, laptops, printers, and other networkconnected devices. Diagnose and resolve issues with printers, copiers, scanners, and other office equipment. Ensure that all hardware and peripherals are functioning correctly and are up to date with the latest software and drivers. Perform routine software updates and installations to maintain system performance and security. Perform regular virus, spyware, and adware scans to ensure the security and integrity of company systems and data. Implement and monitor security measures to protect against potential threats and vulnerabilities. Utilize diagnostic techniques and remote tools to troubleshoot and resolve issues for users who are working off-site or in remote locations. Provide clear instructions and guidance to users during remote troubleshooting sessions. Preferred candidate profile: Bachelor's degree in information technology, Computer Science, or Related Field. 4-6 years experience as Help Desk/Call Center/IT Technician. Proven experience in an IT support role, with a strong understanding of software, hardware, and networking concepts. Proficiency in managing and supporting Microsoft 365 applications and services. Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Experience with remote troubleshooting tools and techniques. Knowledge of virus, spyware, and adware protection and removal processes. Ability to work independently and manage multiple priorities effectively.

Basic Function and Scope of Responsibility The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Companys infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise, strategic thinking, and the ability to lead complex projects. A strong emphasis is placed on Linux systems administration, infrastructure automation using Ansible, and scripting for operational efficiency. Essential Job Duties: Level I - Minimum Assist in research, evaluation, and recommendation of hardware and software such as servers, storage, and backup software. Assist in supporting corporate servers, user desktops, etc. Assist in designing, configuring, or upgrading the virtual server environment. Assist with basic troubleshooting of backup and archiving. Assist in identifying, diagnosing, and resolving connection, reliability, or performance issues. Keep the workroom neat, organized, and secure. Work under close to moderate supervision with limited latitude for independent judgment. Consult with senior peers on non-complex projects to learn through experience. Apply basic application management and administration skills with a moderate level of proficiency. Represent the department and the organization favorably and in accordance with established Company standards and associate attributes. Work within defined ITIL processes such as change and incident management. Other duties as assigned by management. Level II- Fully meets the responsibilities of Level I plus the following: Manage Windows and Linux patching, security updates, and software rollouts for all sites. Research, evaluate, and recommend hardware and software such as servers, storage, as well as backup software. Support of corporate servers in on-premise, hybrid, and cloud environments. Design, configure, or upgrade server and storage environments. Develop and maintain Ansible playbooks for configuration management and automation. Identify, diagnose, and resolve connection, reliability, or performance issues. Write and maintain scripts (e.g., Bash, Python, PowerShell) to automate routine tasks. Work within and assist with the management of defined IT processes and procedures, including Systems Development Life Cycle methodology. Work with little to no supervision with latitude for independent judgment. Consult with senior peers on medium to complex projects. Assist in overseeing the primary activities of individual contributors (see above) to ensure completion of tasks and attainment of departmental goals. Senior- Fully meets the responsibilities of Level II plus the following: Work with little to no supervision with extreme latitude for independent judgment. Proficient in all levels and phases of Infrastructure support. Lead infrastructure automation initiatives using Ansible and scripting. Partner with key vendors to maintain an understanding of new technology and leading practices. Serve as an escalation point for issues beyond project team authority; resolve conflicts involving scheduling, resources, or technical issues. May be responsible for helping develop the department's budget for personnel, capital, and/or operation expenses. Essential Knowledge, Skills, and Abilities: Level I - Minimum Bachelor's degree in computer science, business, or equivalent experience. Minimum of 1"3 years of experience with server support. Experience with Linux systems administration (e.g., RHEL, Ubuntu). Basic scripting experience (e.g., Bash, Python). Familiarity with Ansible or similar automation tools. Active Directory, Domain Management, and Group Policy Experience. Windows Deployment Services Experience. Critical thinking and problem-solving ability. Ability to multi-task. Knowledge of reference lab operations and processes a plus. Knowledge and management of System Development Lifecycle Methodologies a plus. Experience in maintaining technical documentation to ensure efficient planning and execution. Goal-oriented, with excellent time management and organizational skills. Excellent interpersonal skills, with the ability to interact effectively and work efficiently with people at all levels in an organization. Excellent verbal & written communication skills. Keenly attentive to detail. Ability to keep sensitive information confidential. High level of proficiency with PC-based software programs including MS Office suite and project management tools, MS Project preferred. Level II- Fully meets the qualifications of Level I plus the following: Minimum of 3"7 years server support, including Linux and Windows environments. Minimum of 3"7 years of experience managing VMware and Hyper-V virtual server environments. Minimum of 3"7 years in managing, designing, configuring, and upgrading backup solutions. Minimum of 3"7 years managing, designing, configuring, and upgrading storage solutions. Experience managing automated enterprise patching and software deployments. Strong scripting experience in Bash, Python, or PowerShell. Proficiency with Ansible or similar automation platforms (e.g., Chef, Puppet). Experience with deployment tools such as Jenkins, Octopus Deploy, or Azure DevOps. Knowledge of CI/CD pipeline and technologies. Experience using and applying System Development Lifecycle Methodologies. Previous experience in a reference lab or similar regulated/controlled environment. Senior- Fully meets the qualifications of Level II plus the following: 7+ years server support 7+ years of experience designing, configuring, and upgrading VMware virtual server environments. 7+ years of experience in managing, designing, configuring, and upgrading backup solutions 7+ years of experience in managing, designing, configuring, and upgrading storage solutions Demonstrated positive experience with System Development Lifecycle Methodologies Technical certification such as Microsoft or Linux professional-level certification Additional Information Physical Requirements: Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets, and other items stored at various levels, including overhead Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting Ability to continuously operate a personal computer for extended periods of time (4 or more hours) Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. We are looking to hire candidates with excellent communication skills as candidate will be dealing with international customers. Candidate should be comfortable to work in 24*7 shifts. Candidate should be comfortable with 18 months service agreement. Perks and Benefits Top Most MNC in Gurgaon and Pune. Salary upto 63 in hand. Excellent client incentives. Cab facility. If Interested then call or whats app at Janvi-8929088489 OR Gautam- 8800499244

We are seeking a highly motivated and technically proficient Data Centre Operations and Technical Support Engineer to join our IT infrastructure team. The ideal candidate will be responsible for managing, monitoring, and troubleshooting server systems, storage, virtualization platforms, and other core IT services across enterprise data centers. The role demands hands-on experience with both Windows and Linux environments, along with a strong understanding of clustering, virtualization, performance tuning, and IT compliance. Key Responsibilities Install, configure, and troubleshoot Windows Server (2019, 2022) and various Linux distributions Administer Active Directory including user/group management, Group Policies, and domain services Monitor and maintain server and storage hardware, including SAN/NAS systems to ensure high availability Perform patch management and apply security updates to operating systems and production environments Utilize monitoring tools such as Solar Winds and Site24x7 for system performance tracking Configure and manage core OS/networking services: SSH, Telnet, SFTP, NFS, DNS, DHCP, Samba, LDAP, SMTP, Relay Implement clustering and high availability configurations on both Windows and Linux platforms Manage web/application servers including IIS, Apache, and Nginx Support and maintain databases such as MSSQL, MySQL, MongoDB, and PostgreSQL Manage DNS, DDNS, email servers, SSL certificates, and domain configurations Apply SAN concepts including RAID, iSCSI, LUNs, replication, and snapshots Administer virtualization platforms such as VMware and Nutanix Perform OS deployment, SQL Server setup, and drive incident resolution adhering to SLAs Liaise with vendors and internal stakeholders to coordinate system installations, upgrades, and maintenance Ensure compliance with IT security policies and maintain comprehensive documentation Monitor and evaluate server performance; calibrate and perform backups regularly Troubleshoot and diagnose performance issues effectively Have knowledge of Veritas Cluster and Always On Clustering technologies Possess strong understanding of Linux environments Maintain excellent knowledge of network infrastructure, hardware deployments, OS deployments, SQL configuration, and management Design, develop, and maintain interactive Power BI dashboards and reports to support business decision-making Gather, analyze, and translate business requirements into technical specifications for reporting solutions Optimize database performance through query tuning and indexing strategies Troubleshoot and resolve data discrepancies or report performance issues Document report development processes, data sources, and data transformations for knowledge sharing and compliance Stay updated on Power BI and SQL Server enhancements, best practices, and new features Experience with virtualization and software-defined systems; familiarity with computational fluid dynamics is a plus Monitor and supervise all data centre tools and operations Coordinate with vendors and resource engineers to ensure effective completion of installations, configurations, and maintenance tasks Monitor issues, escalate when necessary, and ensure effective resolution with relevant departments Adhere to operational schedules and compliance requirements for daily data centre activities Troubleshoot and resolve incidents following data centre processes related to incident tracking, response, and documentation Demonstrate quick self-learning abilities and adapt rapidly to new technologies Maintain good team coordination and thorough documentation Qualifications & Skills 1-4 years of experience in IT Infrastructure Administration Strong problem-solving and troubleshooting abilities Excellent communication and teamwork skills Certifications in Microsoft or Linux (e.g., RHCSA, MCSA, CompTIA Linux+) Familiarity with PowerShell and Bash scripting (preferred) Understanding of the ITIL framework is advantageous Preferred Criteria Candidates based in Tamil Nadu Male candidates preferred in accordance with team requirements

Designation: IT Network Egineer Experience: 2-4yrs Salary: 2lac-3.5lac Job Location: Gurgaon, Sec-33 Job Type: Full Time Job Mode: WFO Only Interview Mode: Only Face to Face Interested candidate may share their update CV at hr@guptaconsultants.com Key Responsibilities Design & Implementation: Create and set up network infrastructure, including LANs, WANs, and cloud-based systems. Maintenance: Maintain network hardware (routers, switches, firewalls) and software to ensure reliable connectivity. Monitoring & Optimization : Continuously monitor network performance and make adjustments to maximize efficiency. Troubleshooting: Diagnose and resolve network problems, including hardware, software, and connectivity issues. Security: Establish and enforce network security policies, monitor access, and protect sensitive data from threats. Documentation: Develop and maintain comprehensive documentation for network configurations, processes, and troubleshooting guides.

HELLO APPLICANT, Greetings from The Job Factory, For More Details HR Smitha@ 9880964847 (call or whats app) Email id : Smitha@thejobfactory.co.in Excellent Communication is mandatory Job description Proven work experience as a /Technical Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5.8 LPA Under Graduate /Graduate Freshers or Exp min 1 yr Location-Bangalore Shifts-Rotational shift Regards, SMITHA HR TEAM THE JOB FACTORY

Minimum 2 yrs. experience as system administrator. Have experience with Hardware & software & Server

Minimum 2 yrs. experience as system administrator. Have experience with Hardware & software & Server

We are looking for a skilled and proactive IT specialist to manage, maintain, and support our IT infrastructure. The ideal candidate will be responsible for troubleshooting hardware and software issues, ensuring network security.