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1.0 - 3.0 years

2 - 3 Lacs

Noida

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Manage and maintain the local IT infrastructure, including in-house servers, cloud servers, networks, systems, and end-user devices. Oversee the day-to-day operations of IT systems, including monitoring and troubleshooting issues, resolving technical problems, and ensuring smooth functioning. Manage local IT projects, including planning, implementation, and monitoring of IT initiatives. Provide technical support to employees, including troubleshooting and resolving hardware, software, and network issues. Ensure compliance with IT policies, procedures, and security standards. Collaborate with other IT team members and stakeholders to ensure effective IT operations and support. Stay up-to-date with the latest trends and technologies in IT infrastructure management and make recommendations for improvements. Maintain documentation related to IT systems, processes, and procedures. Conduct regular audits and assessments of local IT infrastructure to identify and address vulnerabilities or areas for improvement. Knowledge of DVR/ CCTV Camera Setup Knowledge of Biometric / attendance equipment Understanding of firewalls Understanding of NAS Devices

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0.0 - 4.0 years

1 - 4 Lacs

Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support / customer support For More Details Call : HR Krithika @ (Call or whatsapp ) Email ID : Krithikathejobfactory@gmail.com Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.5 LPA For More Details Call : HR Nivetha @ 9035369666 / 9880952642 (Call or WhatsApp ) Email ID : Nivetham@thejobfactory.co.in

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3.0 - 4.0 years

4 - 7 Lacs

Mumbai, Airoli

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A. Performing daily Health check of Mail & File archival Infra, SMTP journaling check, Replication check, Index backlog. B. Monitoring tasks like pending Archival, Mailbox in archival queue, pending Storage queue, Archival task status. C. Daily routine tasks like Archival task run, Zero archival, PST import, Assigning archive access to others. D. Long term tasks like adding LUNs as required for indexing/archival/Vault store. E. Maintaining and Backing up Vault store F. Compliance tasks like DA search issue, DA search access & export G. Working on issues like Placeholder disconnect fix, Indexing issues, Archival link not working, Mail not retrieving from Outlook H. Disk capacity utilization on all servers application health check I. DR drill EV environment to be run from DR Site B J. Installation of Mail & file archival servers in existing EV Infra wherever applicable. New Projects that will be included in the current scope of engagement: Version upgrades of the current version of Enterprise Vault as and when required once in a year. 2. Installation of Service Pack (SP) on Enterprise Vault server as and when required (E.g. SP1, SP2,etc) Sustenance The Veritas onsite Operations consultants will support the operations of the new technology with the following assumptions:

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1.0 - 4.0 years

1 - 4 Lacs

Mumbai

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Hardware and Network Engineer - Create Possibilities with Salesforce, Data and AI Hardware and Network Engineer Roles and responsibilities : We are looking for a skilled Hardware and Network Engineer to join our IT team. The ideal candidate will have hands-on experience with hardware troubleshooting, network configuration, and server setup. This role involves maintaining the IT infrastructure, ensuring seamless connectivity, and supporting our team with hardware and networking needs. Key Responsibilities: Infrastructure Maintenance and Support: Maintain and support IT infrastructure, including servers, desktops, and networking hardware. Conduct regular maintenance checks and troubleshoot hardware issues as they arise. Ensure timely upgrades and replacements of hardware components to maintain optimal performance. Network Configuration and Management: Configure, install, and manage network devices such as routers, switches, and firewalls. Monitor network performance, troubleshoot connectivity issues, and ensure secure and efficient data transfer. Set up and manage LAN/WAN and wireless networks, ensuring a reliable and secure network environment. Server Setup and Administration: Set up, configure, and maintain company servers to ensure secure and stable operations. Monitor server health, backup data, and restore systems as needed. Perform regular updates and apply patches to ensure security and functionality. Technical Support and Troubleshooting: Provide technical support for end-users, assisting with hardware, software, and network-related issues. Conduct diagnostics to identify and resolve system failures, network disruptions, and hardware malfunctions. Document issues and resolutions, providing feedback for continuous improvement. Documentation and Reporting: Maintain accurate records of network configurations, hardware inventory, and system upgrades. Prepare reports on system performance, network usage, and troubleshooting actions taken. Requirements: Bachelor s degree in related field (or equivalent experience). Minimum 1 year of experience in hardware troubleshooting, network configuration, and server setup. Strong knowledge of networking concepts, including LAN/WAN, IP addressing, DHCP, DNS, and network security. Proficiency in configuring and managing servers. Familiarity with hardware components, network devices, and diagnostic tools. Preferred Qualifications: Experience with network management tools and monitoring software. Basic knowledge of virtualization technologies is a plus. Strong problem-solving skills and ability to work independently. Must have windows Server and Linux Server experience.

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1.0 - 4.0 years

1 - 4 Lacs

Mumbai

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Total years of Experience: 1+ years Job description Hardware and Network Engineer - Create Possibilities with Salesforce, Data and AI Hardware and Network Engineer Roles and responsibilities : We are looking for a skilled Hardware and Network Engineer to join our IT team. The ideal candidate will have hands-on experience with hardware troubleshooting, network configuration, and server setup. This role involves maintaining the IT infrastructure, ensuring seamless connectivity, and supporting our team with hardware and networking needs. Key Responsibilities: Infrastructure Maintenance and Support: Maintain and support IT infrastructure, including servers, desktops, and networking hardware. Conduct regular maintenance checks and troubleshoot hardware issues as they arise. Ensure timely upgrades and replacements of hardware components to maintain optimal performance. Network Configuration and Management: Configure, install, and manage network devices such as routers, switches, and firewalls. Monitor network performance, troubleshoot connectivity issues, and ensure secure and efficient data transfer. Set up and manage LAN/WAN and wireless networks, ensuring a reliable and secure network environment. Server Setup and Administration: Set up, configure, and maintain company servers to ensure secure and stable operations. Monitor server health, backup data, and restore systems as needed. Perform regular updates and apply patches to ensure security and functionality. Technical Support and Troubleshooting: Provide technical support for end-users, assisting with hardware, software, and network-related issues. Conduct diagnostics to identify and resolve system failures, network disruptions, and hardware malfunctions. Document issues and resolutions, providing feedback for continuous improvement. Documentation and Reporting: Maintain accurate records of network configurations, hardware inventory, and system upgrades. Prepare reports on system performance, network usage, and troubleshooting actions taken. Requirements: Bachelor s degree in related field (or equivalent experience). Minimum 1 year of experience in hardware troubleshooting, network configuration, and server setup. Strong knowledge of networking concepts, including LAN/WAN, IP addressing, DHCP, DNS, and network security. Proficiency in configuring and managing servers. Familiarity with hardware components, network devices, and diagnostic tools. Preferred Qualifications: Experience with network management tools and monitoring software. Basic knowledge of virtualization technologies is a plus. Strong problem-solving skills and ability to work independently. Must have windows Server and Linux Server experience

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6.0 - 10.0 years

7 - 9 Lacs

Bengaluru

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Job Title: IT Security & Systems Administrator Location: Bangalore Company: Optimo Capital Lending to MSMEs | 300 Employees | 50 Branches About the Role: We are seeking an experienced IT Security & Systems Administrator to manage endpoint, SaaS, and network security for our NBFC. This role focuses on safeguarding devices, data, and communications across 50 branches, supporting 250+ field staff and 50+ office users. Key Responsibilities: Manage endpoint security (laptops, mobile devices) via MDM tools (e.g., Intune, Jamf). Administer Google Workspace (Gmail, Drive, Calendar) — access, permissions, SSO, MFA. Enforce device compliance — encryption, patching, antivirus. Monitor and secure internet usage, VPNs, and internal Wi-Fi. Oversee SaaS tools security — CRM, HRMS, communication tools (e.g., Slack, Zoom). Maintain asset inventory — issuance, tracking, and remote wipe for lost devices. Handle user provisioning/deprovisioning and access control during employee lifecycle. Respond to phishing, account compromise, or lost/stolen device incidents. Ensure compliance with RBI guidelines and relevant IT security frameworks. Train staff on basic cybersecurity hygiene and device best practices. Install, configure, and maintain servers, networks, firewalls, and related hardware/software. Monitor system performance, troubleshoot issues, and apply timely patches or updates. Provide technical support for system and network issues, ensuring minimal disruption to operations. Manage user accounts, access control, and system security policies in line with company guidelines. Perform regular data backups and disaster recovery testing. Maintain and manage IT asset inventory, including procurement and license renewals. Ensure compliance with cybersecurity best practices and company IT policies. Requirements: 8+ years in IT security or systems admin roles, preferably in BFSI or branch-heavy orgs. Experience with Google Workspace admin, MDM tools, and SaaS security. Understanding of compliance and endpoint security in regulated environments. Strong troubleshooting, documentation, and communication skills. Nice to Have: Prior experience in NBFCs or organizations with distributed teams. Exposure to SOC2/ISO27001 processes.

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5.0 - 10.0 years

9 - 12 Lacs

Sonipat

Work from Office

~ Server Management ~ IT Operations and Support ~ Security and Risk Management ~ Vendor and Stakeholder Management ~ Experience with networking concepts, protocols and technology ~ Understanding of IT service management frameworks

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1.0 - 3.0 years

3 - 3 Lacs

Pune

Work from Office

Job Title: Hardware Server Engineer Location: Chakan, Pune - 410501 Job Summary: We are looking for a Customer Support Server Engineer to help customers with technical issues related to servers. You will troubleshoot problems, guide customers through setup and maintenance, and work with other teams to solve more complex issues. Responsibilities: Can handle server call, HP Prolant Server, HP storage Able to handle HP server Hardware calls including ILO configuration, RAID configuration, New Server Racking Stacking Should be able to do Server & storage hardware calls for HP Proliant 360/380, 3 PAR, Apollo, Synergy, Tape Library etc servers. To be ready for 24x7 Support in rotational shift. Support installation, configuration, and updates for server systems. Respond to support tickets, emails, and phone calls. Escalate tough issues to senior engineers when needed. Keep clear records of customer interactions. Write support articles and update documentation. Requirements: Experience with Windows or Linux servers. Good problem-solving and communication skills. Basic knowledge of networks, storage, and server hardware. Comfortable with command-line tools. Nice to Have: Diploma in Hardware

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0.0 years

2 - 2 Lacs

Chennai

Work from Office

HIRING FRESHERS OPENINGS BE B.TECH CSE,IT,ECE,EE,MCA 2022,23,24 Passout with Good communication Immidiate Joiner Only

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- 2 years

3 - 5 Lacs

Bengaluru

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Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently call pooja@9886112704 call soumya@8088720040 call Hr Ashika@7829423175

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2 - 4 years

0 - 1 Lacs

Ghaziabad

Hybrid

Basic knowledge in Computer Application Surfing of Internet Cabling of Data Center (cat6/fiber/power) Installation of CCTV, Servers, Switches and Routers in Racks with at least 1 year of experience

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1 - 6 years

4 - 8 Lacs

Pune, Gurugram, Delhi / NCR

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Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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1 - 6 years

3 - 8 Lacs

Pune

Work from Office

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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2 - 7 years

2 - 7 Lacs

New Delhi, Pune, Gurugram

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HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS ASHUTOSH -8826528329 GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 60000 INHAND LOC - GURGAON, PUNE, BENGALURU WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY

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1 - 5 years

2 - 4 Lacs

Rajahmundry, Vijayawada, Hyderabad

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Provide first-level technical support via phone , email, and chat for employees or customers facing technical issues Diagnose and resolve common IT issues related to hardware, software, and network connectivity (e.g., login issues, software errors, printing problems) Document and track issues through a help desk ticketing system, ensuring accurate records of issues and resolutions Escalate unresolved issues to higher-tier support teams (Tier 2 or Tier 3) when necessary, while providing detailed information to assist in further troubleshooting Assist with software installation and setup on desktops, laptops , and mobile devices, ensuring configurations meet company standards Provide guidance and instruction to users on basic IT procedures, troubleshooting steps, and best practices Maintain an inventory of IT assets such as hardware, software, and peripherals Assist in setting up new users with accounts, systems, and equipment Follow standard operating procedures (SOPs) and maintain a professional and courteous demeanor when communicating with users Perform other duties as assigned by the Help Desk Manager or IT team Traveling within the city - 3 Branches. Person with 2-Wheeler preferred. To support daily Incidents on Hardware troubleshooting (Desktop/POS/Printers/Scanners/ CCTV, L0 Network router/Switch, etc) Preventive maintenance of IT infra. Education & Experience Any 10th or 12th Available Jobs and Positions: System Engineer (on-site) Laptop Technician (Field Engineer) Sr. IT Engineer (Remote) Network Engineer (Field Engineer) Company name: 365 Admin Support and Services - Hyderabad Website: https://www.365adminsupport.com/ https://www.365adminsupport.in/ Desired Skills Troubleshoot desktop and laptops, routers, issues and resolve. Knowledge of LAN & WAN Knowledge of Router and AP basic configuration and troubleshooting (L0). Knowledge on mail configuration Knowledge to install OS like Windows / Linux etc. Understanding of Retail Applications will be advantage Working knowledge of MS Products Excel, Word & Power Point Give Permanent fix to the desktop, printer problems, basic LAN & server Support issues. Load/Reload standard build operating system configurations. Installation & troublingshooting of critical applications & their usage guidelines. Installation of anti-virus on desktops and remove virus. Esclate the problem to the technical specialist & to regional/ National Team Leads if not resolved. Send your resume on hr@365adminsupport.com , madhavi@365adminsupport.com or 9550247123 Contact HR: Madhavi: +91 9550247123

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1 - 6 years

5 - 8 Lacs

Pune, Gurugram, Bengaluru

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Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Candidate should be comfortable with 18 months service agreement. Perks and Benefits Top Most MNC in Gurgaon and Pune. Salary upto 63 in hand. Excellent client incentives. Cab facility. If Interested then call or whats app at Janvi-8929088489 or Gautam- 8800499244

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- 1 years

4 - 4 Lacs

Pune, Gurugram

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Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile Technical Graduates freshers can apply Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Candidate should be comfortable with 18 months service agreement. Perks and Benefits Top Most MNC in Gurgaon and Pune. Salary upto 33 in hand. Excellent client incentives. Cab facility. If Interested then call or whats app at Sanchali - 7669010505 or Vipul-8447541241

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3 - 5 years

4 - 5 Lacs

Noida, New Delhi

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Provide end user tech support for hardware/software Manage VMware & Hyper-V, troubleshoot LAN/Wi-Fi/CCTV, handle backups & disaster recovery configure routers/switches/firewalls /Patch Manage AD, Group Policies, DNS, DHCP, Office 365 & Cloud service

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3 - 5 years

13 - 18 Lacs

Gurugram

Work from Office

About Us: Nestl Business Services India Pvt Ltd (NBS) is at the heart of the Nestl Group. We provide services in various functions and domains to enable Nestl to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals who are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. We are looking for?talents who are eager to learn, team player, digitally-savvy, and who can flourish in a fast-paced, dynamic environment. If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining NBS Location Gurugram Position Summary Represent, Coordinate & manage site IT activitiesby being the IS/IT ambassador at Nestle Business Services India Pvt Ltd. Responsible for maintaining IT operational continuity & put in place Nestle standards, compliance and support users. In depth experience of working in the area of IT performance, portfolio management, IT security and Workforce 360 A Day in Your LifeKey Responsibilities Operational activities - Facilitate day-to-day assistance to the business, through direct contacts and through the resolution of incidents and requests - Execute & lead in collaboration with SAR IT/IT Hub/Zone for ISIT specialized tasks in order to support the local business Management of local servers including backups ensuring secured data management Local Server Support including hardware maintenance Management of Active and Passive Network - Coordination with vendor to ensure all network devices are active including Switches, Access Point for Wi-Fi Connections, Wireless Controller including hardware and application maintenance. - Coordination with vendor to manage end to end Local Area Network in centre - Management of passive networking - design, plan and execution of structured cabling with third-party services in centre - Installation/upgrade of operating system for pcs and laptops - Installation, configuration of printers. Secure printing solutions Management and support for other IT devices and solutions -Meeting rooms management - end to end support including hardware and system maintenance with third-party services - Audio/Visual automation system - end to end support including hardware and system maintenance with third-party services IT Hardware Asset Management - Defining IT hardware asset management processes for centre - End to End life cycle management of IT Hardware including: - Procurement of IT Hardware ensuring timely delivery - SAP Transactions to ensure registration of IT Hardware in SAP & registration/modifications of IT hardware in IT Asset Management tool - Ensuring proper write off with due approval for all IT hardware assets at their end-of-life cycle - Ensuring proper disposal of IT hardware assets after end of their life cycle - Ensuring replacement of IT hardware assets after disposal at the end of their life cycle with new IT hardware assets - IT Hardware maintenance with third-party services ensuring smooth IT operations - Quarterly verification of IT Assets ensuring Global KPI achieved Software Asset Management - Defining Software Asset Management Process for centre - End to end life cycle management for all software locally managed in centre including: - Procurement of Software with proper license agreement -License management ensuring the number of installations should not be greater than number of licenses procured - End user support for software installations (manual installations), configurations and support in different functions like LAB, Sensory etc. - Data management for software/application - Managing Microsoft Licensing allocation, reallocation as required. IT investment (CAPEX) budget & operational budget (OPEX) for Centre - Preparing IT investment (capex) for centre with due approval from Globe Business Solution for NBSI and maintain the same - Preparing IT operational budget (Opex) with internal collaboration in centre and aligned with Globe Business Solution for NBSI IT Maintenance - Ensuring physical security control is correctly applied for IT server room, communication room, switch room and storeroom - Ensuring facility management (fire hydrant, air conditioning, Temperature control etc.) should be proper and maintained as per Globe data centre standard ISIT Security and Compliance - Ensure implementation of IS-IT policy as per Nestl guidelines Project Management & Vendor Management Provide assistance in order to structure delivery of new solutions and enhancements Ensuring vendor contact details, service level agreement and scope of work are defined and in place for all locally managed vendors related to IT What will make you successful: BE/ B Tech - Information Technology with minimum 5 years of experience in relevant areas and should be aware of IT standards. - Business process analysis skills and experience - Knowledge of ISIT process (ITIL) - Project management skills and experience - Fixed Assets Maintenance responsibilities, and audit of the assets related to IT equipment - Personnel Supervision (contractors or other 3rd parties) - Preparation of Investment budgets related to IT equipment - Self Management following defined KPIs/Objectives, and proactively tracking them

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2 - 7 years

5 - 8 Lacs

Pune, Gurugram, Bengaluru

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Role- Technical Support- B2B Voice Process ONLY IMMEDIATE JOINERS Shifts 24*7 Cabs in Odd Hours Require minimum 1 year Experience in Technical Voice Support in International BPO Call Types: Hardware Identification and Troubleshooting all O365 product Operating System Installation, Navigation, Configuration and Troubleshooting Application Navigation, Configuration and Troubleshooting Exchange issues Internet and Networking, Outlook & SharePoint Protection Software Usage, Configuration and Troubleshooting Candidate Profile: Education and Experience Should have excellent communication and English speaking skills Ability and willingness to learn Dependable with proficient attention to detail Good listening and responding skills Should be willing to take up challenges and go extra mile to perform work responsibilities Should have great interpersonal skills and ability to perform under pressure Work in US (24*7) shift; rotational Interested Candidates can mail their cv at jasleen@hiresquad.in or call at 8766331528

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1 - 3 years

1 - 4 Lacs

Pune

Work from Office

Roles and Responsibilities Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS etc. Install and configure hardware and software components Upgrade systems to enable compatible software Install and upgrade antivirus software Test and evaluate new technology Perform tests on new hardware and software Troubleshoot hardware and software issues Analyze IT requirements and provide objective advice on the use of IT Set up new user accounts and profiles and handle password issues Desired Candidate Profile Bachelor's degree in computer science or engineering or related field, preferred 3-5 years of experience in a similar role Experience troubleshooting systems Skilled in database programming and software installation Proficient with MAC and OS Excellent written and oral communication skills Familiar with a range of software and hardware Excellent in dealing with network / server / system related issues

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2 - 6 years

3 - 6 Lacs

Pune, Gurugram, Bengaluru

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Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolutio call Soumya@8088720040 call indu@7848820046 call mayur@9343402211

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3 - 6 years

2 - 4 Lacs

Chennai

Work from Office

IT Desktop and Laptop, Printer Installation and Trouble Shooting Software Installation, Asset Tracking, System Monitoring, Remote Support, Surveillance Camera Physical monitoring, recording monitor, trouble shoot basic support. Attendance &Telephone

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2 - 6 years

3 - 6 Lacs

Pune, Gurugram, Bengaluru

Work from Office

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolutio call Soumya@8088720040 call indu@7848820046

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- 5 years

3 - 8 Lacs

Chennai, Delhi / NCR, Mumbai (All Areas)

Work from Office

Responsible for complete network setup in our service apartments located across Pune by evaluating, providing a detailed report on the configuration required and subsequently setting up the network for the building.

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