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0.0 - 1.0 years
0 - 2 Lacs
Bhopal, Patna, Jammu
Work from Office
Job Locations - Bhopal, Jammu, Dehradun, Bihar, Bangalore, Mohali, Delhi NCR Qualifications - Diploma or BSc. in Computer Science, IT, or Electronics. Job Description:- Field Network Helpdesk Responsibilities : Receive and log field connectivity complaints, guide users on basic troubleshooting steps, and escalate unresolved issues to technical teams. Network Core : Monitor core network alerts, log incidents, and escalate performance degradation or outages to higher support levels. Infra Server Helpdesk Responsibilities : - Log server-related issues, assist users with password resets and access problems, and escalate system alerts to administrators. Security Helpdesk Responsibilities: Monitor security dashboards, report suspicious activities, and escalate incidents to security analysts. Application Helpdesk Responsibilities: Log application issues, assist users with login and access problems, and escalate bugs to technical teams.
Posted 2 months ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / customer support For More Details Call : HR smitha @ 9880964847(Call or whatsapp ) Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.25 LPA Shifts- Voice process Reqards, Smitha HR TEAM
Posted 2 months ago
1.0 - 3.0 years
5 - 6 Lacs
Valsad
Work from Office
Responsibilities: * Manage VMware servers, backups & configurations. * Install, configure & monitor servers. * Provide server support on Dell & IBM systems. * Ensure file server availability & DHCP services. Annual bonus
Posted 2 months ago
7.0 - 12.0 years
10 - 12 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
the the Roles and Responsibilities: 1. IT Infrastructure & Network Management Manage and maintain office IT infrastructure (servers, LAN/WAN, routers, firewalls, printers, CCTV, etc.) Oversee system performance, reliability, and capacity planning across all sites. Ensure data backups, storage, and disaster recovery systems are in place and tested. 2. Software & Application Management Implement, upgrade, and maintain real estate-specific ERP, CRM, document management systems, etc. Collaborate with business teams to deploy tools for project management, sales, leasing, and finance. Evaluate and manage third-party vendor relationships for application support. 3. Cybersecurity & Data Protection Define and enforce cybersecurity policies, access controls, and data protection protocols. Monitor systems for vulnerabilities, breaches, and ensure antivirus/endpoint protection is updated. Conduct security audits and awareness training for users. 4. End-User Support & IT Helpdesk Supervise IT support staff to ensure timely resolution of hardware/software/user issues. Manage a helpdesk ticketing system to track and report issue trends. Ensure minimum downtime and prompt onboarding of new employees with required IT tools. 5. Strategic IT Planning & Budgeting Identify opportunities for technology upgrades to improve operational efficiency Develop and monitor IT budgets for hardware, software, licensing, and services. Evaluate emerging technologies (cloud, automation, analytics) relevant to real estate operations. 6. Compliance & Documentation Ensure IT practices comply with internal policies and external regulations (e.g., RERA, ISO). Maintain up-to-date IT asset register, licenses, SOPs, and vendor contracts.
Posted 2 months ago
5.0 - 10.0 years
3 - 7 Lacs
Hyderabad
Work from Office
IT - Information Technology Systems Administration Key Responsibilities: # Infrastructure & Systems Administration * Administer servers, desktops, network switches, printers, and associated infrastructure. * Install, configure, and maintain IT hardware, software, and peripherals with necessary approvals. * Perform daily system monitoring, log reviews, and ensure scheduled backup operations are completed. * Manage user accounts across IT systems in compliance with SOPs and departmental protocols. * Apply OS and software patches, perform upgrades, and optimize performance as required. * Maintain updated antivirus and security patches, ensuring network security and data protection. * Monitor and ensure network connectivity (LAN/WAN/Internet/Intranet) across the organization. * Administer and maintain physical servers, desktop computers, printers, switches, and backup systems. * Manage VMware ESXi hosts and vSphere environment, including creation, configuration, cloning, snapshot management, and resource allocation for virtual machines. # Backup & Recovery * Conduct daily/weekly/monthly backups verification; ensure successful data recovery procedures. * Manage project data backup, retrieval, and deletion according to SOPs and compliance standards. # Vendor & User Support * Provide daily technical support to end users and escalate complex issues to the HOD or vendors. * Coordinate with telecom vendors for MPLS and connectivity issues and follow up on root cause analysis. # Compliance, Qualification & Validation * Participate in software/hardware qualification (IQ/OQ/PQ), preparation and review of validation protocols and reports. * Ensure software and system modifications are qualified appropriately before use. # Quality System Support * Administer applications in the Quality Control department. * Handle QMS-related activities and ensure system documentation is up to date. * Manage and support users on LIMS and eDMS platforms. * Prepare and modify SOPs and validation master plans. * Coordinate and close observations from internal audits and support during regulatory/customer audits. * Initiate, assess, and close change controls in line with corporate procedures. Other Requirements: * Minimum 5 years of experience in IT administration and quality system environments. * Strong knowledge of server and network infrastructure, backup systems, antivirus, and patch management. * Hands-on experience with GMP-compliant systems, qualification protocols, LIMS/eDMS systems. * Excellent troubleshooting, documentation, and communication skills. * Familiarity with pharma/regulated environments is highly desirable. * Must be flexible with additional responsibilities or changes in job scope as assigned by HOD. * Ability to participate in internal audits, trainings, and regulatory inspection readiness activities.
Posted 2 months ago
1.0 - 6.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, you’ll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. call suman@7848820047 call anusha@7815982900 call kavya@7849020010
Posted 2 months ago
14.0 - 20.0 years
10 - 20 Lacs
Bengaluru
Work from Office
Job Title: - IT Helpdesk Desktop Support Manager / LEAD EDUCATIONAL QUALIFICATION : Bachelors degree in engineering or Diploma in Engineering (Recognized University) preference will be given to candidate degree in Computer Engineering or Electronics or Electronics and Telecommunication or B.SC with related field experience. YEARS OF EXPERIENCE : Relevant Experience of 14-18 years with Minimum 3 to 5 years in performing Helpdesk Management as Manager handling team of 7 to 10 helpdesk staff members For B.E. Candidate & 15 to 20 years of Experience for Diploma in Engineering Candidate with 5 to 8 years of experience in Managerial Role J OB TYPE (Please Mention) : OFS-I Permanent JOB LOCATION : Bangalore JOB REQUIREMENTS : Proven work experience as a Help desk manager Hands-on experience with help desk and remote-control software Solid technical background with an ability to give instructions to a non-technical audience Customer Service oriented with a problem-solving attitude Excellent written and verbal communications skills Team management skills, very good knowledge of Engineering software Scripting and programming skills, Knowledge of Active Directory, Office365 & Patch management Software like HCL BIGFIX, IVANTI, Microsoft WSUS etc. highly desired Implementation of ISMS Controls for End Points JOB DESCRIPTION: Manage the help desk team and evaluate performance Ensure internal customer service is timely and accurate daily Recruit, train and support help desk representatives and technicians Contribute to improving customer support by actively responding to queries and handling complaints Management of All IT Assets, Engineering Software installation, Software Support for Teams , Office, Outlook etc. Antivirus uptime, Encryption software for Laptop PC Scanning for Illegal Software or crack or keygens Management of Helpdesk Ticketing Systems, Co-ordination with All the senior management members and VIP Support Co-ordination with OEM for SRs and with OEM like Dell for the part replacement or resolution of hardware issues Develop daily, weekly and monthly reports on help desk teams productivity Responsible for providing the technical support that cant be completed by Help Desk Support Technicians. This usually involves critical issues, such as an application failing to load or severe hardware malfunctions. Must be able to delegate tasks to Helpdesk Technicians and motivate them to complete given tasks. This involves constantly training and mentoring Technicians to ensure their work exhibits consistent quality Must have analytical skills to look at trends and figure out the root cause of issues with both hardware and software Must have problem solving skills to create and implement solutions for hardware and software issues. Helpdesk Manager must be able to use problem solving skills to best utilize his team in fixing issues Must exhibit leadership when he takes ownership of a critical issue and rally his team to efficiently address the issue. Must be able to co-ordinate helpdesk related matters of constructions sites Must have good written and spoken English Skills & ability to communicate with various stakeholders, End Users, Vendors and Senior Management If you are Interested please share your resume to Hemanth.g@modec.com
Posted 2 months ago
1.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
Looking for immediate joiners, Technical Officer, Pune (windows server, AD, Networking, FSMO, GPO) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8LPA Interested, plz call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 2 months ago
1.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Diagnose and troubleshoot technical issues Track computer system issues through to resolution, within agreed time limits Ensure all issues are properly logged Prioritize and manage several open issues at one time
Posted 2 months ago
2.0 - 6.0 years
2 - 7 Lacs
Bengaluru
Work from Office
Role & responsibilities lease find the Job Description below for your reference. HR PATH The HR Path Group, a global player in HR consulting, supports its clients in their HR transformation projects, both on the human and the tools (HRIS). We operate in Europe, America and Asia-Pacific, for our key accounts and SMEs, in order to offer them global support in the development of their HR strategy. Advise to Run ! HR Path, Global Leader in HR solutions ADVISE: We support our clients in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization. IMPLEMENT: As a partner of the main publishers on the market, we carry out technical and functional implementation projects for all HRIS solutions (SaaS or On-Premise): Cegid, Cornerstone, HR Access, Oracle HCM, PeopleSoft, Sage, SAP HCM, SAP SuccessFactors, ServiceNow, Silaexpert, TalentSoft and Workday. RUN: Thanks to our global payroll expertise, we offer our clients several levels payroll outsourcing For more information, visit https://www.hr-path.com/en/about-us/ YOUR MISSIONS As an IT Support Technician, you will work with the IT helpdesk dedicated to the Group's users to provide assistance, support and operational readiness of their systems. Your main activities will be the following: Maintain user environments in operational condition Ensure operating systems are running smoothly Diagnosing a hardware/software malfunction Technical assistance to users Manage daily IT support requests Write technical documentation for users Travel is to be expected YOUR PROFILE You have at least 2 years of experience in a similar position You have an appetite for systems and applications Network knowledge would be a plus You enjoy working in an international environment: you have a good level of English You are recognized for your autonomy, excellent communication and organizational skills, as well as your team spirit And you want to join a professional and caring team, which will help you improve your skills WHAT WE OFFER A stimulating work environment at the heart of an entrepreneurial and international culture A cross-functional nature of our activities, which encourages team collaboration and excellence Numerous opportunities for development (horizontal, vertical, international mobility) Annual salary changes on the anniversary date that value performance Multiple training opportunities (in-house university, certifications) Certified Happy at Work, we offer a good life balance with the possibility of teleworking. A friendly working atmosphere (quarterly team activities, annual international seminar) Preferred candidate profile
Posted 2 months ago
0.0 - 3.0 years
2 - 5 Lacs
Pune
Work from Office
The L2 Engineer is responsible for maintaining and supporting hosting platforms and client environments. They are responsible for working with stakeholders, ensuring progress and resolution is communicated throughout incidents. Job title: Analyst - Server Support Job Description: Support of Windows Server and associated virtualised platforms including hosted, distributed and cloud infrastructure (OS) Maintenance and optimisation of Hosting platforms Respond to logged incidents in line with SLA s, including more complex incidents Manage stakeholder expectations, ensuring regular communication throughout incidents. Adhere to all governance and operational policies and procedures Maintain and contribute to the development of support documentation as required Manage critical escalations and service outages to a successful conclusion, escalating as required. Review technical documentation as part of Operational Acceptance process Capacity management of hosting platforms Monitoring of the hosting estate responding to alerts as appropriate Location: Pune , India Time Type: Full time Contract Type: Permanent
Posted 2 months ago
2.0 - 3.0 years
3 - 4 Lacs
Noida, New Delhi
Work from Office
Network & Server Installation and Trouble shooting .Assistance in initial installation of Servers & workstations, NW Switches , WiFi NW , Firewall & Configuration Remote Desktop & online guidance Required Candidate profile Technical Knowledge on Basic NW & Server HW and OS installation & Configuration Experience on analyze & Trouble Shooting technical problems.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Diagnose and troubleshoot technical issues Track computer system issues through to resolution, within agreed time limits Ensure all issues are properly logged Prioritize and manage several open issues at one time Gratuity Health insurance
Posted 2 months ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Zaan - 6360065418 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan - 6360065418 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan - 6360065418 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Zaan - 6360065418 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Zaan - 6360065418 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters
Posted 2 months ago
0.0 - 5.0 years
3 - 8 Lacs
Pune
Work from Office
Senior Advisor Technical Support NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS CTC Up to 8LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in Pune Freshers Can Also Apply Excellent client incentives. Cab facility. Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 2 months ago
5.0 - 10.0 years
5 - 10 Lacs
Mumbai
Work from Office
relevant Exp5+ yrs a. Skill to Manage Physical and Virtual Servers in a large environment typically 600+ Servers. b. Server Hardware troubleshootingc. Knowledge of ITIL Preferred. d. Experience in handling Servers across multiple OS flavors. e. Experience on configuration and troubleshooting of Windows Clustersf. Experience on troubleshooting DHCP and DNS Services. g. Knowledge of networking fundamentals.h. Experience in tracking server activity, performing upgrades of software, addressing technical problems. i. Good Documentation Skills preferred.j. Knowledge of configuration and troubleshooting of Hardware RAID. k. Experience on VMware or Hyper V virtualization. l. Experience on Nutanix will be value add Qualifications Graduates Additional Information 100% Work from Office (24 X7) Rotational shifts Current office location is Vikroli however team will move to Thane sometime post Apr 2025 Job Location
Posted 2 months ago
2.0 - 7.0 years
2 - 7 Lacs
Pune, Mumbai (All Areas)
Work from Office
HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS KAJAL - 886080235 GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOCATION - PUNE WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY
Posted 2 months ago
2.0 - 4.0 years
1 - 4 Lacs
Pune
Work from Office
Roles and Responsibilities Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS etc. Install and configure hardware and software components Upgrade systems to enable compatible software Install and upgrade antivirus software Test and evaluate new technology Perform tests on new hardware and software Troubleshoot hardware and software issues Analyze IT requirements and provide objective advice on the use of IT Set up new user accounts and profiles and handle password issues Desired Candidate Profile Bachelor's degree in computer science or engineering or related field, preferred 2-4 years of experience in a similar role Experience troubleshooting systems Skilled in database programming and software installation Proficient with MAC OS Excellent written and oral communication skills Familiar with a range of software and hardware Excellent in dealing with network / server / system related issues
Posted 2 months ago
4.0 - 9.0 years
10 - 15 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
As the Technical Specialist, you should have a clear understanding of server hardware product to assess its application and offer product solutions including product demonstrations that meet customers requirements based on customization request. Prior sales experience within this domain is a bonus to be successful in this role. To be a successful Technical Sales Specialist, you should be able to develop an excellent rapport with the clients, effectively communicate and promote a wide array of highly innovative server hardware product application and customized these product solutions to meet customers’ requirement. A top-notch Technical Sales Specialist should be knowledgeable about competing products and should have the ability to break down technical terminology to non-technical clients where applicable and ensure that the pricing aligns with both company profit margins and the client’s budget. Duties and Responsibilities Collaborate with the Sales team, the Technical Sales Specialist plays an important role to generate new business and ensures growth of existing accounts for assigned client/territory. Attend customer meetings, conduct sales presentations, and deliver product/service demonstrations in person and via virtual meetings. Assesses potential application of moderately complex products or services and offers solutions that meet moderate customer/client needs. Possesses deep technical understanding of products or services to address customer/client needs and expand sales opportunities for established clients. Researches and presents reports showing potential customers the cost benefit of purchasing products or services. Provide technical expertise and thorough responses in relation to product/service and industry questions in support of achieving aggressive selling goals in collaboration with the sales team. Prepare moderately complex technical proposals and presentations to support sales teams. Identify and analyze customer/client needs and develop intermediate range strategies on how to competitively meet customers’ needs. Uses technical knowledge of product and service offerings to support, promote and build sales. Provide consistent follow up on opportunities or inquiries. Manage external competitive pressures and effectively handle objections to help retain customers. Work with multiple stakeholders, building effective relationships with decision-makers at all levels. Identify areas to help streamline and improve sales processes, perform recommendation and improvement plan to management. Required Qualifications Bachelor’s Degree in Technology or Engineering. 6 years of technical sales experience in server hardware architecture (preferred). Candidates with technology software experience will be considered. Passion for technology improvement, ability to extract hidden or unrealized requirements and gain consensus on these requirements with the customer. Advanced problem solving and analytical skill, demonstrate ability to multi-task and make timely and sound decisions under conditions of uncertainty or limited data. Agility to manage ambiguous and complex situations, while maintaining good rapport with customers. Able to listen and respond to consumer needs, effectively communicate features and benefits of highly innovative products to customers. Other Information 5 days work week (Mon - Fri / regular working hours). Office is based at Gurgaon, Infocity. Permanent position, on-site working arrangement model. Onboarding and on-the-job learning programmed will be provided
Posted 2 months ago
1.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
Looking for immediate joiners, Technical Support Engineer, Pune (AD, Outlook Configuration, Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8LPA Interested, plz call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 2 months ago
0.0 - 4.0 years
0 - 0 Lacs
Bengaluru, jharkhand, uttar pradesh
Work from Office
Must be a graduate(BTECH/MTECH NOT ELIGLIBLE) Must have Good communication Skill Work type:- Part time(10-20day per month) Payment is Rs 500-700 per day Duty Hour 10hr per day managing and maintaining computer systems, networks, and servers
Posted 2 months ago
10.0 - 20.0 years
12 - 22 Lacs
Noida
Work from Office
Server Infrastructure Lead to oversee Windows & Linux Server environments across On-premise Data Center, AWS and OCI cloud environments. Manage all matters related to server infrastructure, ensuring operational excellence & security compliance. Required Candidate profile Experience in Windows & Linux Server Infrastructure in Enterprise Environment. On-premise & cloud server ops. Server hardening, patch management, security, monitoring, backup & disaster recovery.
Posted 2 months ago
4.0 - 6.0 years
1 - 3 Lacs
Vadodara
Work from Office
Greetings from Global Healthcare Billing Partners Private Limited..! Job Title : IT Senior Executive - System Administrator Experience : 4+ Years Location: Vadodara, Gujarat. Shift: Mid/Night Job Summary: We are looking for an experienced and proactive IT Senior Executive - System Administrator to join our Vadodara Location. This is a Mid/Night shift role suitable for candidates with strong expertise in firewall management, software and hardware networking and active directory administration. Key Responsibilities: Manage and monitor firewalls, ensuring network security and compliance with security protocols. Administer and troubleshoot Active directory, DNS,DHCP and Group policy. Provide hands on support for hardware and software installation, configuration and troubleshooting. Monitor system performance and proactively address potential issues. Required Skills and Qualifications: Minimum 4 Years of experience in system/Network administration. Knowledge of Firewall configuration. Proficient in Active directory, windows severer and related technologies. Experience in LAN/WAN, switches, routers, and wireless access point management. Interview Mode : MS Teams Interested candidate can share your updated Resume/CV to this WhatsApp Number - 8925808597 Regards, Kayal HR HR Department
Posted 2 months ago
1.0 - 4.0 years
2 - 4 Lacs
Noida
Work from Office
Provide first-level technical support for hardware, software and network issues. Install, configure & maintain IT equipment. Monitor & manage networks, servers, & IT assets Maintain IT inventory and software license records Assist.
Posted 2 months ago
0.0 - 3.0 years
3 - 6 Lacs
Pune
Work from Office
An IT Support Engineer provides technical assistance and support to computer users, troubleshooting hardware, software, and network issues, and ensuring smooth IT operations. This role involves responding to user requests, diagnosing problems
Posted 2 months ago
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