Engineering Support Lead Kindred Group plc

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an Application Support Specialist at FDJ UNITED, you play a crucial role in ensuring the stability and optimal performance of existing and future platforms. Your main duties and responsibilities include: - Supporting existing and future platforms to ensure stability and optimal performance - Monitoring and managing the uptime of the Production Environment, proactively addressing any issues - Collaborating with the Support Team and international counterparts to ensure 24/7 coverage - Investigating and resolving issues efficiently and effectively - Proactively identifying pain points and addressing them through automation, alerting, and monitoring - Driving stakeholder engagement and buildi...

Posted 2 months ago

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Engineering Support Analyst Kindred Group plc

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an Engineering Support Analyst, you will be responsible for ensuring the stability and performance of critical business systems. You will act as a software detective, identifying and resolving issues across various system components. Your duties will include triaging bugs, escalating tickets with detailed context, responding to system alerts, and initiating On-Call procedures as needed, all while maintaining clear and effective communication. You will provide technical support for essential business systems, collaborating with Traders, Developers, DevOps, and SRE teams to ensure seamless system operations. Conducting root cause analysis, implementing preventive measures, and monitoring sy...

Posted 3 months ago

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