Sr. Technical Support Solid Systems Global

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be working as a Sr. Technical Support Engineer in a US Process for Solid Systems Global, located in HBR Layout, Bangalore. Your primary responsibility will be handling ticket work efficiently by closing 12 tickets per day, which translates to approximately 36-45 replies daily. It is essential to maintain a minimum satisfaction rating of 4.0 out of 5, as per customer feedback received through the ticketing system. Your role will involve identifying issues based on symptoms, error messages, or debug logs by referring to internal knowledge bases or public support resources. You will be required to escalate tickets to Tier 2 support following the standard operating procedures. In some c...

Posted 1 month ago

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Infra Tech Support Practitioner Accenture services Pvt Ltd

3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation Architecture Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational...

Posted 2 months ago

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Sailpoint IIQ Glauben Technologies

8.0 - 13.0 years

6 - 12 Lacs

Noida, Uttar Pradesh, India

On-site

A typical SailPoint IdentityIQ (IIQ) implementation job at HCL Technologies involves configuring and customizing the IIQ platform for various enterprise clients, including application onboarding, provisioning, access requests, and access certifications . Roles might include consultants, developers, architects, or engineers with expertise in IAM concepts, IIQ modules, and related technologies like Java, Beanshell, and SQL. Key Responsibilities: Implementation and Customization: Configure and customize IIQ for specific client needs, including application integration, provisioning workflows, and access review processes. Technical Expertise: Provide technical guidance and support to project team...

Posted 3 months ago

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Sailpoint IIQ Glauben Technologies

8.0 - 13.0 years

6 - 12 Lacs

Bengaluru, Karnataka, India

On-site

Posted 3 months ago

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