4 Server Environments Jobs

You will be working as a Sr. Technical Support Engineer in a US Process for Solid Systems Global, located in HBR Layout, Bangalore. Your primary responsibility will be handling ticket work efficiently by closing 12 tickets per day, which translates to approximately 36-45 replies daily. It is essential to maintain a minimum satisfaction rating of 4.0 out of 5, as per customer feedback received through the ticketing system. Your role will involve identifying issues based on symptoms, error messages, or debug logs by referring to internal knowledge bases or public support resources. You will be required to escalate tickets to Tier 2 support following the standard operating procedures. In some cases, remote access to the client-side may be necessary for issue confirmation. Additionally, you may need to make outbound ticket callouts for supervised remote sessions or to clarify details or issues. Apart from ticket work, you will also handle client calls to address their queries effectively. To excel in this role, you should possess excellent communication skills for both calls and written ticket communication. A good understanding of Network Environments and Network Troubleshooting, as well as familiarity with Server Environments including hardware, RAID, and Active Directory Services, is crucial. Knowledge of Linux or Linux Command Line Interface (CLI) is also desirable. Ideally, you should have a minimum of 2 years of experience in a similar Technical Support environment. Holding relevant certifications such as LPIC, RHCP (Red Hat), Linux+, CCNA, Cisco, MCSE, or MCP would be advantageous. The job entails working in rotational shifts aligned with US timings. You will have rotational working days with two days off each week. The work model is a hybrid model combining remote and on-site work as per the company's requirements. This is a contract job for a duration of 1 year, with the potential for extension based on your performance and contribution to the team.,

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation Architecture Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, ensuring the smooth operation of configured services across multiple platforms, and providing both remote and onsite assistance to users. You will work collaboratively with team members to troubleshoot and resolve hardware and software challenges, contributing to the overall efficiency and reliability of the systems in place. As an PowerBi SME you will work closely with stakeholders to design, develop, and optimize Power BI solutions that support decision-making. Roles & Responsibilities: - Expected to be expert in visualization, analytics, and business intelligence. -Developing and maintaining Power BI dashboards and reports. -Ensuring data accuracy and integrity across Power BI solutions. -Providing training and guidance to teams on Power BI best practices. -Integrating Power BI with other data sources and platforms. -Monitoring and troubleshooting Power BI performance issues. -Staying updated on the latest Power BI features and industry trends. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of technical processes and solutions to enhance team knowledge. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in PowerBi. Proficiency in Automation Architecture. - Good To Have Skills: Experience with Python on Azure. - Strong understanding of system-level troubleshooting and support. - Experience with various operating systems and server environments. - Familiarity with network protocols and hardware configurations. Additional Information: - The candidate should have minimum 3 years of experience in Automation Architecture. - This position is based at our Bengaluru office. - A 15 years full time education is required. Show more Show less

A typical SailPoint IdentityIQ (IIQ) implementation job at HCL Technologies involves configuring and customizing the IIQ platform for various enterprise clients, including application onboarding, provisioning, access requests, and access certifications . Roles might include consultants, developers, architects, or engineers with expertise in IAM concepts, IIQ modules, and related technologies like Java, Beanshell, and SQL. Key Responsibilities: Implementation and Customization: Configure and customize IIQ for specific client needs, including application integration, provisioning workflows, and access review processes. Technical Expertise: Provide technical guidance and support to project teams, collaborating with clients to address technical issues and ensure successful implementation. IAM Knowledge : Understand IAM concepts (e.g., JML, RBAC, provisioning) and their application within the SailPoint IIQ platform. Development and Integration: Develop and integrate IIQ connectors (both out-of-the-box and custom), potentially using languages like Java, Beanshell, or PowerShell. Problem Solving: Troubleshoot issues, resolve incidents, and collaborate with clients to identify root causes and implement solutions. Documentation and Standards: Maintain documentation, create standards, and ensure adherence to best practices for IIQ implementation. Client Communication: Communicate with clients at both functional and technical levels, providing status updates and addressing queries. Required Skills: SailPoint IIQ Expertise: Strong understanding of IIQ modules, features, and functionalities. IAM Knowledge: Familiarity with Identity and Access Management concepts. Programming Skills: Experience with programming languages like Java, Beanshell, or PowerShell. SQL Knowledge: Ability to write SQL queries for data manipulation and reporting. Technical Skills: Understanding of networking, server environments (e.g., RHEL/CentOS), and related technologies. Problem-Solving: Strong analytical and troubleshooting skills. Communication Skills: Ability to communicate effectively with both technical and non-technical stakeholders.

A typical SailPoint IdentityIQ (IIQ) implementation job at HCL Technologies involves configuring and customizing the IIQ platform for various enterprise clients, including application onboarding, provisioning, access requests, and access certifications . Roles might include consultants, developers, architects, or engineers with expertise in IAM concepts, IIQ modules, and related technologies like Java, Beanshell, and SQL. Key Responsibilities: Implementation and Customization: Configure and customize IIQ for specific client needs, including application integration, provisioning workflows, and access review processes. Technical Expertise: Provide technical guidance and support to project teams, collaborating with clients to address technical issues and ensure successful implementation. IAM Knowledge : Understand IAM concepts (e.g., JML, RBAC, provisioning) and their application within the SailPoint IIQ platform. Development and Integration: Develop and integrate IIQ connectors (both out-of-the-box and custom), potentially using languages like Java, Beanshell, or PowerShell. Problem Solving: Troubleshoot issues, resolve incidents, and collaborate with clients to identify root causes and implement solutions. Documentation and Standards: Maintain documentation, create standards, and ensure adherence to best practices for IIQ implementation. Client Communication: Communicate with clients at both functional and technical levels, providing status updates and addressing queries. Required Skills: SailPoint IIQ Expertise: Strong understanding of IIQ modules, features, and functionalities. IAM Knowledge: Familiarity with Identity and Access Management concepts. Programming Skills: Experience with programming languages like Java, Beanshell, or PowerShell. SQL Knowledge: Ability to write SQL queries for data manipulation and reporting. Technical Skills: Understanding of networking, server environments (e.g., RHEL/CentOS), and related technologies. Problem-Solving: Strong analytical and troubleshooting skills. Communication Skills: Ability to communicate effectively with both technical and non-technical stakeholders.