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1.0 - 5.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
Role Overview: You will be joining SIPO as a Tech Support Executive, where your primary responsibility will be to provide remote technical assistance to restaurant and hospitality clients. This role requires excellent communication skills, technical expertise, and a customer-first approach. Key Responsibilities: - Guide clients through remote installation and setup of various SIPO modules such as POS, KDS, Online Ordering, Admin Panel, and Self-Service Kiosks - Provide remote technical support via phone, AnyDesk, email, and chat - Troubleshoot and resolve technical issues related to SIPO applications and integrations - Assist clients with system configuration, settings adjustments, and custo...
Posted 2 weeks ago
13.0 - 17.0 years
0 Lacs
pune, all india
On-site
Role Overview: You will be responsible for installing, maintaining, and troubleshooting hardware systems, networks, and peripherals to ensure smooth IT operations and network security for business continuity. Key Responsibilities: - Install, configure, and maintain computer hardware, operating systems, and applications. - Troubleshoot and resolve issues related to CCTV, desktops, laptops, printers, scanners, and other peripherals. - Monitor and manage LAN/WAN, routers, switches, firewalls, and wireless access points. - Perform regular system and network health checks, backups, and updates. - Ensure network security by implementing firewalls, antivirus, and data protection measures. - Provide...
Posted 3 weeks ago
0.0 years
0 Lacs
lucknow, uttar pradesh, india
Remote
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities IT Professional | Technical Support & Cybersecurity 102/108 Emergency Health Services, Government of India Lucknow, Uttar Pradesh Apr 2024 Present Installed, configured, and maintained client computer systems, ensuring optimal performance and reliability in a high- demand, mission-critical environment. Managed and supported IT infrastructure including servers, leased lines, networks, firewalls, and PRI connections. Configured and troubleshot firewalls, routers, and switches , implementing secure VPNs (L2TP, PPTP) , and managing DHCP, NAT policie...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be working as a Sr. Technical Support Engineer in a US Process for Solid Systems Global, located in HBR Layout, Bangalore. Your primary responsibility will be handling ticket work efficiently by closing 12 tickets per day, which translates to approximately 36-45 replies daily. It is essential to maintain a minimum satisfaction rating of 4.0 out of 5, as per customer feedback received through the ticketing system. Your role will involve identifying issues based on symptoms, error messages, or debug logs by referring to internal knowledge bases or public support resources. You will be required to escalate tickets to Tier 2 support following the standard operating procedures. In some c...
Posted 3 months ago
3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation Architecture Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational...
Posted 3 months ago
8.0 - 13.0 years
6 - 12 Lacs
Noida, Uttar Pradesh, India
On-site
A typical SailPoint IdentityIQ (IIQ) implementation job at HCL Technologies involves configuring and customizing the IIQ platform for various enterprise clients, including application onboarding, provisioning, access requests, and access certifications . Roles might include consultants, developers, architects, or engineers with expertise in IAM concepts, IIQ modules, and related technologies like Java, Beanshell, and SQL. Key Responsibilities: Implementation and Customization: Configure and customize IIQ for specific client needs, including application integration, provisioning workflows, and access review processes. Technical Expertise: Provide technical guidance and support to project team...
Posted 5 months ago
8.0 - 13.0 years
6 - 12 Lacs
Bengaluru, Karnataka, India
On-site
A typical SailPoint IdentityIQ (IIQ) implementation job at HCL Technologies involves configuring and customizing the IIQ platform for various enterprise clients, including application onboarding, provisioning, access requests, and access certifications . Roles might include consultants, developers, architects, or engineers with expertise in IAM concepts, IIQ modules, and related technologies like Java, Beanshell, and SQL. Key Responsibilities: Implementation and Customization: Configure and customize IIQ for specific client needs, including application integration, provisioning workflows, and access review processes. Technical Expertise: Provide technical guidance and support to project team...
Posted 5 months ago
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