Level
L2
Communication
Good
Email
Good
Experience Range
4 -5 Years
Required Skills Set
Carry out the first level of troubleshooting on Windows OS and applications., Awareness of OS related securities, Responsible for Server Administration, Troubleshooting and resolving all hardware issues Plan preventive maintenance activities, DR/BCP activities., Installation and OS Support - Repair / Re-Installation or fresh Installation, Analyze system for failure and assist to restore files with help of operating system., Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders., Administration of AD, DNS, DHCP, DFS, RDS services, You will carry out administration, support and maintenance of AD., RAID Configuration knowledge, Print/File/IIS server knowledge., Extend technical support the Clients over email and phone, Knowledge of Microsoft clustering & Veritas Cluster, Monitoring & Management of Backup & Restoration., Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtime's., Creation of Knowledge base, Knowledge in ITIL process for Incident, Change and Problem management., Work on the change request and new Installations.,Raise and also technically update the tickets in ticketing system for all the issues handled., Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.,Knowledge of Vulnerability, Hardening , Patching on Windows servers.
Salary Range
40000-45000
Qualification
Graduation
Certification
Any Technical Certificate (e.g. Hardware Networking Course, Computer course, MCSE, MCSA, CCNA, Active Directory)
Technical Question
Can you describe your experience with different versions of Windows Server (e.g., 2012, 2016, 2019)?
How do you set up and configure Active Directory?
What is Group Policy, and how do you use it to manage a Windows Server environment?
Can you explain the process of setting up and managing DNS in Windows Server?
How do you configure and manage DHCP on Windows Server?
What is your experience with Windows Server Update Services (WSUS)?
Can you explain how you configure and manage file and print services on Windows Server?
What is your experience with Hyper-V, and how do you manage virtual machines in a Windows Server environment?
How do you integrate and manage Windows Server with cloud services like Azure or AWS?
Can you describe the process of setting up a hybrid cloud environment with Windows Server?
What are the best practices for securing a Windows Server environment?
How do you manage user permissions and access control in Active Directory?
Can you explain how you implement and manage encryption on Windows Server?
How do you ensure compliance with industry regulations and standards in a Windows Server environment?
What steps do you take to monitor and respond to security incidents on Windows Server?
What is your approach to backup and recovery in a Windows Server environment?
Can you describe how you use Windows Server Backup or third-party tools for backup purposes?
How do you develop and implement a disaster recovery plan for Windows Server?
Can you explain the process for restoring a server from a backup?
Describe a complex issue you encountered in a Windows Server environment and how you resolved it.
How do you troubleshoot and resolve performance issues on a Windows Server?
What steps do you take to diagnose and fix issues with Active Directory replication?
Can you explain how you would troubleshoot a failed Windows Server service?
How do you monitor and manage server performance and resource usage?
What tools do you use for monitoring and managing Windows Server environments?
How do you configure and manage network services such as DNS and DHCP on Windows Server?
Can you explain the process of setting up and managing a Windows Server cluster?
What is your experience with Power Shell for managing Windows Server? Can you provide an example of a script you’ve written?
How do you automate repetitive tasks in a Windows Server environment?
Can you explain how you use task scheduling and scripting to streamline server administration?
A user reports they cannot log in to their account. Walk me through your troubleshooting process.
You need to migrate user data from one server to another with minimal downtime. How would you approach this task?
A critical security patch needs to be applied to multiple servers. How would you plan and execute this update?
You encounter a replication issue between two domain controllers. How would you diagnose and resolve this problem?
A server is experiencing high CPU usage. What steps would you take to identify and fix the issue?