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4.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver/No Performance/Parameter/Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails
Posted 2 months ago
5.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Essential Duties and Responsibilities (Focus on the highlighted ones. Power Platform is a plus) Microsoft Office 365 technical subject matter expert to include expert level understanding of Exchange online, Teams, SharePoint Online, Power Platform, Graph PowerShell scripting, Azure AD, Security, Intune etc. Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability, and reliability. Configuration and maintenance of policies, settings, and packages within the Microsoft 365 ecosystem. Promote innovative solutions to internal clients regarding Microsoft Productivity offerings. Drive continuous improvement efforts. Take ownership of issueequest through resolution or escalation. Minimum Required Qualifications 5+ years of relevant experience, particularly managing a medium/large size environment. Demonstrated knowledge of Microsoft 365 Administration and Azure AD. Working knowledge of ITIL processes. Microsoft O365 Certification, preferred but not required. Azure Certification, preferred but not required. ITIL Certification, preferred but not required. Migration of and implementation solutions from a design/architecture perspective related to Microsoft 365. Understanding of entire Microsoft Office 365 suite product and solutions. Building and executing PowerShell scripts. General knowledge of networking IP, DNS, SMTP. Knowledge of Identity management product such as Okta. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1 Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: M365 Exchange Online.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows Server Admin.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver/No Performance/Parameter/Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Weblogic App Server.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver/No Performance/Parameter/Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Oracle HTTP Server.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver/No Performance/Parameter/Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: SQL Server Application Admin
Posted 2 months ago
2.0 - 5.0 years
1 - 3 Lacs
Thane
Work from Office
Key Responsibilities: System Administration Install, configure, and maintain Windows-based servers and desktops. Create, configure, and manage AWS resources such as EC2, AMIs, and S3 buckets. Provision and manage Microsoft 365 tenants and user accounts. Host web applications on IIS and Nginx, including SSL certificate installation and renewal. Network Administration Design, build, and maintain local and cloud-based network infrastructure. Configure DNS records, subdomains, routers, switches, and wireless access points. Monitor and troubleshoot network issues, ensuring high availability and performance. Implement and manage network security using firewalls, intrusion detection systems, and access control policies. Cloud & Azure Infrastructure Manage Microsoft Azure cloud environment including VMs, storage accounts, and networking. Administer Azure Active Directory and automate tasks using scripting or Azure tools. Monitor and optimize Azure services for cost and performance. Stay up to date with new Azure features and implement improvements. Database & Vendor Management Configure, maintain, and troubleshoot MS SQL Server, MySQL, and Sybase databases. Provide secure remote access to development teams for database systems. Handle IT asset procurement, Microsoft licenses, and third-party vendor coordination. Documentation & Compliance Create and maintain comprehensive documentation for systems, processes, and configurations. Follow IT policies, data protection, and security standards. Required Skills & Qualifications: 35 years of proven experience in system and network administration. Strong knowledge of Windows Server (Active Directory, Group Policy). Proficiency with TCP/IP, DNS, DHCP, and network infrastructure components. Experience with AWS and Microsoft Azure cloud environments. Familiarity with IIS, Nginx, and SSL configuration. Database experience with MS SQL, MySQL, and/or Sybase. Experience in vendor management and IT asset procurement. Excellent problem-solving, organizational, and communication skills.
Posted 2 months ago
3.0 - 7.0 years
3 - 4 Lacs
Coimbatore
Work from Office
Responsibilities: * Manage network infrastructure: LAN, router, firewall * Install software & manage users: desktops, internet security * Troubleshoot hardware & software issues: systems, servers, networks Provident fund
Posted 2 months ago
4.0 - 7.0 years
10 - 12 Lacs
Bengaluru
Work from Office
Location: Bangalore Experience: 6 to 10 Years Job Type: Full-Time Shift Timing: Flexible to work US ET shift (11 AM ET to 8 PM ET) Job Summary: InvestCloud is looking for a skilled and proactive Sr. Release Engineer to manage and support the deployment, automation, and maintenance of software releases across various environments. This role involves collaboration with development, QA, and operations teams to ensure smooth and efficient release cycles. Key Responsibilities: Plan and manage platform-level software releases. Prepare and maintain detailed Runbooks with clear execution timelines and dependencies. Deploy, configure, and maintain software in Linux, Windows, and AIX environments. Collaborate with cross-functional teams to coordinate release activities. Manage the Change Management process using tools like ServiceNow. Perform server administration tasks and run SQL queries for troubleshooting. Develop automation scripts using PowerShell and Linux shell scripting. Maintain version control and document all release processes and scripts. Required Technical Skills: Windows Server, Linux, IIS, Tomcat, Apache, PowerShell, Bash, KSH, VBS, SQL, Git, SVN, ServiceNow, Zendesk, Atlassian Jira, server administration, deployment automation, scripting, release documentation.
Posted 2 months ago
3.0 - 8.0 years
5 - 9 Lacs
Navi Mumbai
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Weblogic Application Server Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing application features, and ensuring that the solutions align with organizational goals. You will also participate in testing and troubleshooting to enhance application performance and user experience, while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Weblogic Application Server Administration.- Strong understanding of application deployment and configuration management.- Experience with troubleshooting and performance tuning of applications.- Familiarity with scripting languages for automation of tasks.- Knowledge of security best practices in application development. Additional Information:- The candidate should have minimum 3 years of experience in Oracle Weblogic Application Server Administration.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
3.0 - 8.0 years
5 - 9 Lacs
Kolkata
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Fusion Middleware WebLogic Server Admin (WLS) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for ensuring the smooth functioning of applications and meeting the needs of the business. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure the efficient design, development, and deployment of applications.- Collaborate with team members to troubleshoot and resolve application issues.- Implement best practices for application security and performance.- Stay updated with the latest technologies and trends in application development.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Fusion Middleware WebLogic Server Admin (WLS).- Strong understanding of server administration and configuration.- Experience in troubleshooting and resolving application issues.- Knowledge of application deployment and maintenance processes.- Hands-on experience in performance tuning and optimization. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Fusion Middleware WebLogic Server Admin (WLS).- This position is based at our Kolkata office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 months ago
7.0 - 12.0 years
6 - 10 Lacs
Pune
Work from Office
The resource provides engineering and infrastructure support for .NET based applications. Primarily use IIS and Apache webservers (to securely serve web page). Develop automation scripts to automate repetitive tasks using Ansible tool and create scripts for server management using PowerShell Responsible for managing and maintaining, migrating IIS and Apache webservers in MetLife infrastructure Troubleshoot and resolve issues related to windows server environment Handle migrations, contact application partners, understand requirement, and build infrastructure Plan application interconnections, database connectivity and website domain creation Install/update required software or drivers on servers Develop and maintain automation scripts to improve efficiency and reduce human errors Develop and maintain AzDo pipelines using YAML Troubleshoot pipeline failures and mitigate issues Proficiency in scription language like PowerShell Basic Linux server administration knowledge Develop and maintain automation scripts to improve efficiency and reduce human errors Should be able to utilize ServiceNow in Change management, Incident management, Catalog task management, Problem management Learn new technologies based on demand. Excellent inter-personal skills with the ability to coordinate cross functionally Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelors degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in maintaining, migrating IIS and Apache webservers Resolve issues related to windows server environment Work with application partners to understand the requirement and build infrastructure Experience in installing and updating required software or drivers on servers Knowledge on Azure Pipelines using YAML Windows Administration Windows Debugging Application Debugging IIS .Net Share Management Batch job Certificate Management PowerShell Active Directory SSIS SSRS SMTP Elastic Azure DevOps Experience in creating change tickets and working on tasks in Service Now Good to have SSAS Azure Pipelines Elastic Ansible Other Requirements (licenses, certifications, specialized training - if required)
Posted 2 months ago
7.0 - 12.0 years
37 - 45 Lacs
Pune
Work from Office
The resource provides engineering and infrastructure support for .NET based applications. Primarily use IIS and Apache webservers (to securely serve web page). Develop automation scripts to automate repetitive tasks using Ansible tool and create scripts for server management using PowerShell Responsible for managing and maintaining, migrating IIS and Apache webservers in MetLife infrastructure Troubleshoot and resolve issues related to windows server environment Handle migrations, contact application partners, understand requirement, and build infrastructure Plan application interconnections, database connectivity and website domain creation Install/update required software or drivers on servers Develop and maintain automation scripts to improve efficiency and reduce human errors Develop and maintain AzDo pipelines using YAML Troubleshoot pipeline failures and mitigate issues Proficiency in scription language like PowerShell Basic Linux server administration knowledge Develop and maintain automation scripts to improve efficiency and reduce human errors Should be able to utilize ServiceNow in Change management, Incident management, Catalog task management, Problem management Learn new technologies based on demand. Excellent inter-personal skills with the ability to coordinate cross functionally Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelors degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in maintaining, migrating IIS and Apache webservers Resolve issues related to windows server environment Work with application partners to understand the requirement and build infrastructure Experience in installing and updating required software or drivers on servers Knowledge on Azure Pipelines using YAML Windows Administration Windows Debugging Application Debugging IIS .Net Share Management Batch job Certificate Management PowerShell Active Directory SSIS SSRS SMTP Elastic Azure DevOps Experience in creating change tickets and working on tasks in Service Now Good to have SSAS Azure Pipelines Elastic Ansible Other Requirements (licenses, certifications, specialized training - if required)
Posted 2 months ago
1.0 - 4.0 years
6 - 10 Lacs
Ahmedabad
Work from Office
Conduct thorough troubleshooting of complex IT issues Configure hardware and software to meet organizational standards Provide comprehensive support to resolve end-user concerns Implement and enforce headquarters' policies with rigorous attention to detail Server Administration: Develop and implement technology strategies aligned with the company's goals and objectives Manage budgets and allocate resources for technology projects and initiatives Ensure technology infrastructure is secure and protects sensitive data Lead the selection and implementation of technology solutions to improve business processes and efficiency Build and manage a high-performing technology team Foster relationships with technology vendors and partners Stay current with technology trends and developments to identify new opportunities for the company
Posted 2 months ago
3.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Hybrid
Job type: Permanent on roll Exp 3-8 Years Work Mode: Hybrid (two days WFO in 45 Days, rest 43 Days WFH) Office location : Bangalore What you bring to the table: Undergraduate degree in related discipline (IS/CS degree preferred) 2-4 years of professional hands-on experience in a web based(SaaS) software environment Experience with MS Azure administration Experience with scripting languages (PowerShell, BASH, T-SQL) Experience with building and managing public cloud environments (primarily Azure, but others are useful) Experience with troubleshooting operating system level issues (Windows and Linux Operating Systems) Experience with troubleshooting web server related issues (IIS, Apache, etc.) Familiarity with configuration management technologies such as Ansible, SaltStack, Chef, Puppet, etc. Certifications in Microsoft, Linux, database, networking, and cloud technologies highly desired Strong verbal and written communication skills Ability to proactively communicate detailed status to customer and project team Ability to work both within a team and independently Ability to make sound decisions based on customer needs and technical knowledge
Posted 2 months ago
4.0 - 6.0 years
6 - 8 Lacs
Mumbai
Work from Office
Manage and support Linux-based systems, ensuring their optimal performance, stability, and security. Handle system configurations, updates, and troubleshooting tasks in a Linux environment.
Posted 2 months ago
10.0 - 18.0 years
6 - 12 Lacs
Chennai
Work from Office
A Lead Server Engineer is typically responsible for overseeing the development, deployment, and maintenance of server-side infrastructure for a company's applications or services. In addition to technical skills, this role requires leadership abilities to guide and mentor a team of engineers. Heres a breakdown of what the role typically involves: Key Responsibilities: Server Architecture & Design: Design and build scalable, secure, and efficient server-side systems. Architect cloud infrastructure (e.g., AWS, Azure, Google Cloud) and manage large-scale server deployments. Team Leadership: Lead and mentor a team of server engineers, providing technical guidance and support. Foster collaboration between cross-functional teams (e.g., backend developers, DevOps, product managers). Review code, perform technical audits, and ensure high coding standards. Performance Optimization: Analyze server performance, identify bottlenecks, and implement optimizations for speed and efficiency. Work with other teams to ensure high uptime and low latency for services. Security & Compliance: Ensure server environments are secure and compliant with industry standards and regulations. Implement best practices for server hardening and data protection. Deployment & Maintenance: Oversee server deployment processes and manage continuous integration/continuous deployment (CI/CD) pipelines. Troubleshoot issues related to servers, databases, or APIs. Collaboration & Communication: Work closely with product, front-end, and DevOps teams to ensure alignment on project goals. Communicate effectively with non-technical stakeholders, helping translate technical concepts. Tech Stack & Tools: Common tech stacks for this role include languages such as Python, Go, Java, Node.js, and Ruby, along with databases like MySQL, PostgreSQL, MongoDB, etc. Familiarity with containerization (Docker, Kubernetes) and server orchestration tools is also essential. Desired Skills & Experience: Strong experience with server-side programming and development practices. Expertise in cloud platforms and infrastructure management. Leadership experience and ability to guide a team of engineers. Advanced knowledge of networking protocols, server infrastructure, and security. Experience in high-performance, large-scale systems.
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
The SCCM admin role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the SCCM admin domain.
Posted 2 months ago
3.0 - 5.0 years
2 - 6 Lacs
Chennai
Work from Office
Skill & Experience Mandatory Skills: Azure Cloud Platform, Azure Virtual Machine, Windows Server Administration, Linux Server Administration, Alteryx, Trifacta, RStudio, Denodo, Scripting languages like PowerShell, Bash, Python Extensive experience in administering Windows Server and Linux environments. Hands- on experience with Azure Virtual Machines and applications including Alteryx/ Trifacta/ RStudio, or Denodo. 4+ years of experience in server administration with a focus on managing applications on Windows and Linux servers. Proven experience with Alteryx, Trifacta, RStudio, and Denodo. Strong problem-solving skills, with expertise in troubleshooting server and application issues. Proficiency in scripting languages (e.g., PowerShell, Bash, Python) and experience with automation tools. Azure certifications and certifications specific to the applications (e.g., Alteryx Designer/Server, Denodo Platform) are a plus. Demonstrated ability to manage and optimize both Windows and Linux servers, with expertise in high-availability applications. Detailed knowledge of Alteryx/ Trifacta/ RStudio or Denodo applications, including deployment, configuration, and performance tuning. Ability to analyze and resolve performance, configuration, and application-specific issues effectively. Excellent interpersonal skills with the ability to work effectively with cross-functional teams and support a collaborative environment. Ability to adapt to new technologies and changing business needs, with a commitment to continuous learning and improvement.
Posted 2 months ago
0.0 - 3.0 years
1 - 5 Lacs
Mysuru
Work from Office
T&C's For Freshers Only 15k during 3Months training post-training CTC-3LPA with MEP for 3 years. Documentation- 10th & 12th Original Marks sheet (Only for Freshers) Key Responsibilities: 1. System Maintenance and Management: Install, configure, and maintain hardware, software, and network systems, ensuring high availability and optimal performance. Ensure systems are up-to-date with the latest patches, updates, and security configurations. Implement redundancy and failover mechanisms to achieve high availability across systems and services. Utilize load balancing technologies to ensure traffic distribution and prevent downtime. 2. Network Administration: Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs, ensuring network uptime and security. Configure and manage load balancing solutions to optimize traffic across network resources. Implement high-availability network architectures to ensure minimal disruption in connectivity. Administer endpoint security solutions to protect all networked devices and maintain compliance with security standards. 3. User Support: Provide technical support to end-users, resolving hardware, software, and network issues while maintaining high system availability. Assist with onboarding new employees, ensuring devices and accounts are configured for high availability and security. Provide training on security policies and ensure proper implementation of endpoint security on all user devices. 4. Security Management: Implement and enforce security policies to protect data, systems, and networks, with a focus on endpoint protection. Ensure high availability and security of critical services by configuring redundant firewalls , intrusion detection systems, and security monitoring tools. Respond to security incidents and implement endpoint security solutions to mitigate risks, ensuring a secure and resilient IT environment. 5. Data Management and Backup: Ensure high-availability data storage solutions , including replication and load-balanced backup systems. Develop and manage disaster recovery plans , including secure and available backup solutions. Implement and maintain secure data backup processes, ensuring endpoint devices are included in backup and recovery procedures. 6. Server Management: Administer and ensure the availability and reliability of physical and virtual servers, utilizing high-availability configurations . Manage Proxmox virtualization environments, configuring virtual machines (VMs) for optimal performance and failover capabilities. Implement and monitor server load balancing to distribute workloads efficiently and ensure continuous server uptime. 7. Software and License Management: Install and configure software applications while ensuring load-balanced software services for optimized performance. Manage software licenses, ensuring compliance and scalability with high availability in mind. Evaluate and recommend new software solutions that support high-availability and endpoint security requirements. 8. IT Infrastructure Planning: Plan and implement IT infrastructure projects with a focus on scalability , high availability, and fault tolerance. Evaluate and recommend hardware and software purchases to support load balancing and redundancy requirements. Ensure that all systems are configured to scale effectively, with proper security and endpoint protection built into the design. 9. Documentation and Reporting: Maintain detailed documentation for IT systems, configurations, and procedures, including high availability and load balancing setups. Regularly report on system performance, uptime, and any incidents related to endpoint security or network availability . Track and maintain an inventory of IT assets, ensuring all devices are secure and operating within the required security standards. 10. Vendor Management: Liaise with third-party vendors for hardware, software, and service support, ensuring high-availability solutions are in place. Negotiate contracts and manage service-level agreements (SLAs), ensuring that vendors provide appropriate support for load-balanced systems . Ensure endpoint security solutions provided by vendors align with company standards and meet security requirements. 11. Firewall Administration: Configure and manage FortiGate and SonicWall firewalls to maintain network security and availability. Implement firewall load balancing to ensure optimal traffic distribution and uptime. Monitor firewall logs and endpoint security to proactively address potential security threats and performance issues. 12. Proxmox Virtualization: Administer and optimize Proxmox virtualized environments , ensuring high availability and load-balanced resources . Configure virtual machines (VMs) to run efficiently, ensuring seamless failover and load balancing. Integrate endpoint security across virtual environments, ensuring all virtualized instances are protected against malware and unauthorized access. 13. IIS (Internet Information Services) Administration: Administer IIS web servers, including the configuration of load balancing for web traffic and ensuring high availability for critical web applications. Perform regular maintenance of IIS services, ensuring high availability for web applications with proper endpoint security measures in place. Monitor IIS performance and security, ensuring compliance with the latest security protocols and industry best practices. Required Skills and Qualifications: Proven experience in system administration , network management , and server management . Hands-on experience with Proxmox virtualization , load balancing technologies, and high-availability configurations . Strong background in endpoint security and managing security solutions such as firewalls (FortiGate, SonicWall) and antivirus software. Familiarity with server-side technologies, including IIS, Windows Server, Linux, and related services. Excellent troubleshooting, analytical, and communication skills
Posted 2 months ago
0.0 - 1.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Technical Support Apprentice We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: Apprentice provides end-to-end technical support for Trellix customers and is responsible for providing technical service of fault recording, diagnosis, problem solving, and resolution delivery for Trellix customer base. Apprentice will rely on their extensive experience and product knowledge, as well as a clear focus on customer service to drive customer success. Key Responsibilities Act as the first point of contact for corporate/enterprise customers of Trellix. Handle real-time voice calls and portal cases and respond in a timely manner. Work in a team with assorted expertise. Update customers on progress of their cases on a regular-basis. Leverage team members expertise to deliver resolutions to customers in a timely manner Maintain a friendly, open, approachable, positive attitude. Willingness to work in 24x7 rotational shifts (including night shifts) is a must. Technical Skills Basic understanding of Microsoft Windows technology with some exposure to Server operating systems. Basic networking knowledge. Beginner level knowledge on Linux is preferred. Knowledge of computer security procedures and protocol. Exposure to security concepts is an advantage. Communication Skills Excellent verbal & written communication skills is a MUST. Be able to effectively communication with global customers over phone & email.
Posted 2 months ago
1.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices
Posted 2 months ago
1.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices
Posted 2 months ago
1.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices
Posted 2 months ago
15.0 - 20.0 years
9 - 13 Lacs
Pune
Work from Office
Handle the team of engineers/Sr. Engrs/Lead engineers to execute the projects independently. Build an effective team that is committed to organizational goals and fosters collaboration among team members and between teams. Lead the change management for team and aggressively implement agreed to initiatives. Workforce planning in CORA and other tools. Manage the development of functional and concept technical design specifications (Blue printing) and provides technical support and broad expertise for multiple disciplines. Gather requirements and provide demos/POC on the built functionality Work with PM to gather requirements and build required solution (Configure, Develop, test, and deploy integration solutions) as per customer RFQ including the solution performance guarantee. Manage the integration activities for multiple projects within the stipulated deadlines and ensures that the designed solution meets project requirements in terms of functionality, standards, quality, and supporting documentation and implementation process at minimum cost by allocating work assignments to project / services team / Vendor team. Proactively recommends solution to potential quality issues and resolve (diagnose, track, and manage) integration issues, if any arises Participate in brainstorming discussion to build better solutions for the customer Follow the Company defined standard practices and methods and update d ocument for improvement Mentor junior employees. BE/B.Tech/M.Tech in Information Technology / Computer Science Engineering. Experience: 15+ years with minimum 7 years of experience in Software Solution / cloud / on-prem based mobile solution deployment 15-20 years experience in designing, implementing Software solution / mobile based workflow solution. With strong application Knowledge understanding and handling, database, reports and inter application communication. Excellent Expertise in SQL and able to optimize SQL View/Stored procedure, can independently mine data to translate Business data needs into creative visualizations/Reports Able to optimize SQL View/Stored procedure. Proficient with Asp.Net, C#, VB.Net, WCF, Oracle Server and relational database concepts. Good understanding of tools used for Version control systems and continuous integration tools. Familiar with Agile development methodology (development lifecycle) Openness to study / Learn new technologies on demand through websites and implement the same as per the project requirement. Knowledge on testing methods will be added advantage Having experience in Enterprise Application troubleshooting would be an added advantage knowledge on Deployment, Maintenance and Monitoring of following will be added advantage. Linux Server administration (RedHat, CentOS, Ubuntu), Shell, Perl and Networking (Load Balancer-NGINX and HA Proxy) Knowledge of Clustering is required Apache Tomcat, Cassandra, Kafka, Zookeeper Docker Registry, Nexus, Expert in Docker and Kubernetes Orchestration tools like Kubernetes, Terraform and Ansible Monitor System Performance (ELK, AppD Prometheus, Grafana) Redis, Minio, OpenShift Helm, Traefik Development tool set Git tea, Jenkins, Drone LDAP Chartmuseum Vault Infrastructure tool set (related to Azure) Cloud Operations on AWS or Microsoft Azure Understanding of DevOps and CI/CD tools - Sonarqube / Jenkins / Flux
Posted 2 months ago
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