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5.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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-Installing, upgrading, and maintaining Jira software and plugins -Designing and managing workflows, fields, screens, reports, and dashboards within Jira -Customizing Jira projects with various schemas to match the needs of the business -Providing user management and support for Jira, including managing permissions and access -Creating, managing, and supporting all Jira dashboards, filters, and custom fields -Maintaining the stability and usability of the Jira system, resolving any issues that arise -Training and mentoring team members on the effective use of Jira -Documenting Jira system configurations and processes -Collaborating with other team members to understand and implement new requirements -Addressing user concerns and queries, troubleshooting any technical issues -Monitoring system performance and implementing improvements where necessary Mandatory skills* JIRA server administration. Designing and managing workflows, fields, screens, reports, and dashboards within Jira Desired skills* ticket resolution JIRA configuration and integrations reporting to clients on defined metrics Service Now

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9.0 - 11.0 years

15 - 17 Lacs

Raipur

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Job Title: System Administrator- Infrastructure Specialist (SA-IS) Reports to: The Joint Chief Executive Officer, CHiPS Number of Positions: I Responsibility Summarv: Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of System Administrator (SA-IS). Chhattisgarh Infotech Promotion Society (CHiPS: www.chips.gov.in) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH lPS is involved in the end-to-end implementation of some mega IT Projects like, SOC, SSDG, SWAN, GIS, e-Procurement etc. A professional approach is being adopted for the implementation of IT Projects using the services of e-governance experts and consultants from corporate and academia. CT has the potential to significantly improve this contribution. ln doing so, Government of Chhattisgarh seeks to create an IT environment in the state wherein investments in T are not only encouraged but actively facilitated. We aim to achieve quality and excellence in state government services to citizens, state transactions with citizens and businesses, and internal state governmental operations/functions through the strategic deployment of information technologies. The role of the SA-IS is to ensure that the strategic and organisational objectives as well as the.values of CHIPS are put into practice. In coqjunction with other members of staff they will ensure organisation growth through directing and managing operational activities-to ensure they-are . Delivered in accordance with the strategic objectives. The SA-IS will be responsible for monitoring the systems to ensure the highest level of infrastructure performance, manages and coordinates all infrastructure projects to meet clients and , ensuring that standards and procedures are followed during design and implement tion_( information systems, helping and creating organisational and program budgets in collaboration with the JCEO and other team members, and undertaking other miscellaneous tasks as and when they arise. They are required to work with the staff team, and contribute to the-development and implementation of organisational strategies, policies and practices. The candidate should be an outcome-oriented executive, capable of leading the creation and energizing the institutional, human and technical capacities necessary to realise: the unique and ambitious CT agenda of the State. S/he should also be familiar with a variety of the field's concepts, practices, and procedures, relies on extensive experience and accomplish goals and capable of multi-tasking. A wide degree of creativity and latitude is expected to secure the necessary cooperation and convergence of resources and activities. The candidate should fulfil the mandatory requirements listed below, and should embody' a rich combination of the requirements listed as desired. Mandatory: Educational qualification: B.E. /B.Tech. (Information Technology/ Computer Science/ Electronics & IT) or M.E./ M. Tech, recognised by or under the regulations etc. of relevant regulatory body. obtained upon successful completion of studies (excluding studies in distance education mode) as a regularly enrolled students in respect of degrees or diplomas awarded abroad, candidate should submit relevant details establishing equivalence with the above qualification, and the decision of the Selection Committee regarding the acceptability of such qualification as equivalent qualification shall be final. Age: Candidate should be energetic and dynamic as the job profile would entail extensive interaction with various stakeholders and should be result-oriented. S/he should not be more than 35 years of age on the date of issue of the recruitment notice. For age related relaxations, please refer the Recruitment Rules. Experience: At least 9 years in case of Bachelor's degree or 7 years' experience in case of Master's degree; of managing large [T Infrastructure deployment projects. The candidate must have independently handled at least 2 large projects on all aspects from concept stage to implementation. They should be strong in the assessment of project needs and their resolutions, system integration, quality assurance besides handling large project teams. They should have exposure to Wide Area Network and Internet Data Center are essential, strong skills in IT security, communication standards over LAN/WAN, networking equipment like Switches, Routers, Firewall and Access control systems on LAN and WAN. Job Description: Exposure to Wide Area Network and internet Data Center are essential. Strong ski.lls in [T security, Communication standards over LAN/WAN, Networking equipment like Switches, Routers, Firewall and Access control systems on LAN and WAN. Work with state government department to gauge and create demand of strtegic solutions and fulfil the same. Must have the ability to reach out and work. with senior government official in various departments. To manage implementation of identified projects based. on a broad and detailed knowledge of current and emerging technologies and to provide technical input into. projects undertaken by or impacting on organisation. To advise and inform management, departments and Members on technical issues part of the decision making process for technical direction and procurement of new systems. To liaise with external suppliers and support agencies for the ongoing support' and . maintenance of relevant hardware and software; thereby ensuring that all work and changes are performed in such a way as to minimise all disruption to existing business use Ensure Designing/Solutioning and Implementation of world class IT Infrastructure - Data Center, WAN, LAN and communications systems and related infrastructure along with partners. Define and roll-out of the IT Policies and Processes related to IT Infrastructure and End User Computing Devices.Manage strategic initiatives or specific projects and ensure that operating project is running efficiently with optimized usage of organisations resources. Develop, implement and maintain a comprehensive system to monitor and enforce the organisation's security policies, procedures and guidelines. Work with internal auditors and outside consultants to conduct thorough and independent- physical and information security audits.Excellent knowledge of infrastructure technologies, architectures. standards and processes, and a good understanding of infrastructure engineering processes Desirable: Server Administration, Network Administration including internet, e-mail and security system administration. Servers and cluster configuration and management at Data.Center. Email/ MS Exchange configuration and domain management. Assist software development team for backup and recovery of data base and applications for keeping up to date backup. Effective supervision and administration of LAN and WAN connectivity. Troubleshooting and resolving the issues related to Data centre and other vendors for providing efficient and uninterrupted services. G Planning storage capacity, archiving, backup and recovery procedures for uninterrupted functioning of the IT infrastructure. Working closely with lT project managers, DBA and web developers. Cyber security procedure through protection from virus and intrusion, spam, phishing etc. using UTM appliances and other .methods for optimum use of resources. e Management of policies related to hardware and software requirements. Supervising security audit requirements. Management of proper documentation related to system/network security. Any other IT consultancy/ Advisory service that may be required. KINDLY NOTE: APPLICATIONS ARE ACCEPTED ON OR BEFORE JUNE 7th 2025 ONLY.

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5.0 - 7.0 years

5 - 6 Lacs

Raipur

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Chhattisgarh Infotech Promotion (CHiPS) Raipur, Chhattisgarh Designation: Senior Manager (Audit) Number of Positions: 1 Position Location: Raipur Chhattisgarh Employment Type: Full Time-Contractual Responsibility summary Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of Senior Manager (SM-A). Chhattisgarh Infotech Promotion Society (CH i PS: www.chips.gov.in ) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH i PS is involved in the end-to-end implementation of some mega IT Projects like SDC, SSDG, SWAN, GIS, e-Procurement etc. A professional approach is being adopted for the implementation of IT Projects using the services of e-governance experts and consultants from corporate and academia. ICT has the potential to significantly improve this contribution. In doing so, Government of Chhattisgarh seeks to create an IT environment in the state wherein investments in IT are not only encouraged but actively facilitated. We aim to achieve quality and excellence in state government services to citizens, state transactions with citizens and businesses, and internal state governmental operations/functions through the strategic deployment of information technologies. The role of the SM-A is to ensure that the strategic and organizational objectives as well as the values of CH i PS are put into practice. In conjunction with other members of staff they will ensure organizational growth through directing and managing operational activities to ensure they are delivered in accordance with the strategic objectives. The SM-A will be responsible for overseeing project operations, project finance, helping and creating organizational and program budgets in collaboration with the JCEO and other team members, and undertaking other miscellaneous tasks as and when they arise. The post holder is responsible for ensuring organizational effectiveness by providing leadership for the organizations financial functions. They are required to work with the staff team and contribute to the development and implementation of organizational strategies, policies and practices. The SM-A will plan, direct and manage the performance of all internal project operations, so as to maintain and develop organizational growth in accordance with the overall strategy. The candidate should be an outcome-oriented executive, capable of leading the creation of and energizing the institutional, human and technical capacities necessary to realize the unique and ambitious ICT agenda of the State. The candidate should fulfill the mandatory requirements listed below and should embody a rich combination of the requirements listed as desired. Mandatory Educational qualifications: B.E./B.Tech (IT/CS/E&T/ Electrical Comm. Engineering / Electrical Engineering/ Technology)/ MCA/ M. E./ M.Tech Or M.Sc. (IT) with relevant certification from reputed institute (ex. Microsoft, .Net, Red Hat, Linux, SQL Server, J2E etc.) or equivalent. recognized by or under the regulations etc. of relevant regulatory body, obtained upon successful completion of studies (excluding studies in distance education mode) as a regularly enrolled student; in respect of degrees or diplomas awarded abroad, candidate should submit relevant details establishing equivalence with the above qualification, and the decision of the Selection Committee regarding the acceptability of such qualification as equivalent qualification shall be final. Age : Candidate should be energetic and dynamic as the job profile would entail extensive interaction with various stakeholders and should be result-oriented. S/he should not be more than 35 years of age on the date of issue of the recruitment notice. For age-related relaxations, please refer the Recruitment Rules. Experience : At least experience of 7 years in case of bachelors degree or 5 years in case of Masters degree; of managing large software development/ IT deployment projects. The candidate must have independently handled at least 2 large projects on all aspects from concept stage to implementation. They should be strong in the assessment of project needs and their resolutions, system integration, quality assurance besides handling large project teams. They should be aware of software, mobile and telecom technology tools and deployment issues. Job Descriptions Project technology and project management for state-wide e-Governance delivery project. Overall handling of project operations & ensuring resolution of routine issues. Work with state government department to gauge and create demand of strategic solutions and fulfill the same. Must have the ability to reach out and work with senior government official in various departments. Develop and implement project management procedures and methodologies to achieve business goals. Play a significant role in long-term planning, with the view to delivering operational excellence. Develop individual program/ project budgets. Identify project risks and recommend appropriate solutions. Manage resource assignment, work allocation and software and hardware requirements for project. Work closely with various teams and stakeholders to identify, develop, and implement opportunities to improve processes, products and/or services. Manage strategic initiatives or specific projects and ensure that operating project is running efficiently with optimized usage of organizations resources. Should have a knowledge and experience of service delivery and project execution. Desirable/Key Skills Desirable Exposure to Wide Area Network and Internet Data Center are essential, Strong skills in IT security, Communication standards over LAN/WAN, Networking equipment like Switches, Routers. Firewall and Access control systems on LAN and WAN Exposure to Server Administration. Network Administration including Internet, e-mail and security system administration. Experience in Servers and cluster configuration and management at Data Centers. Knowledge of Email/ MS Exchange configuration and domain management. Exposure in assisting software development team for backup and recovery of data base and applications for keeping up to date backup. Effective supervision and administration of LAN and WAN connectivity. Troubleshooting and resolving the issues related to Data centre and other vendors for providing efficient and uninterrupted services. Planning storage capacity, archiving. backup and recovery procedures for uninterrupted functioning of the IT infrastructure. Working closely with IT project managers. DBA and web developers. Cyber security procedure through protection from virus and intrusion, spam and phishing etc. Management of policies related to hardware and software requirements, Supervising security audit requirements. Key Skills 5+ year experience as Project manager in IT Industry, well versed in developing, managing and executing project plans. Experience in managing e-Governance domain Projects. Proven experience in handling multiple technologies. Ability to arrive at realistic development estimates, and challenge when required. Proven experience on e-Governance project preferably should have expertise. Leadership skills to coach/mentor/motivate associates. Not just project coordination, but also should be very conversant on operational issues so that he/she should provide quick and relevant solutions. Excellent verbal/written communication and interpersonal skills. Strong leadership skills with ability to exhibit and instill confidence in team members. Customer (Government) Engagement Ability to manage difficult or emotional customer situations; Respond promptly to customer needs; Respond to requests for service and assistance; Meets commitments. Strong Analytical skills with ability to scythe diverse information, Design workflows and procedures. Strong technical background, ability to understand the technical environment of various entities and if needed to suggest improvements. Good time management skills. KINDLY NOTE: APPLICATIONS ARE ACCEPTED ON OR BEFORE JUNE 7th 2025 ONLY

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5.0 - 7.0 years

5 - 10 Lacs

Bengaluru

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1. Provide comprehensive user support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software. 2. Provide technical support to employees , partners & customers. 3. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, cloud & hardware. 4. Perform technical evaluations, analysis, and troubleshooting for supported desktop/servers in response to help desk tickets, including failures and full system outages. 5. Maintain asset inventory and collaborate with external suppliers for potential orders/equipment. 6. Set up accounts and workstations. 7. Manage network servers and technology tools. 8. Troubleshoot issues and outages. 9. Ensure security through access controls, backups and firewalls. 10. Upgrade systems with new releases and models. 11. Build an internal wiki with technical documentation, manuals and IT policies. 12. Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly. 13. Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. 14. Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. Plus to Have : 1. Understanding of financial markets & financial technologies. 2. Work experience in the financial services industry. 3. Hands-on experience with trading platforms, especially with MT4/MT5/cTrader. Requirements : 1.Bachelor's degree in Information Technology, Computer Science, or related field. 2 Min 5+ years of working experience as a IT administrator in the information technology sector 3. Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching 4. Basic knowledge of network security and data protection practices. 5. Excellent communication skills 6. Strong analytical and problem-solving skills 7.Complete knowledge of various IT systems and networks

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8.0 - 13.0 years

10 - 14 Lacs

Mumbai

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Job Summary : We are seeking a highly experienced Unica Architect with 8+ years of expertise in designing, implementing, and optimizing Unica solutions. The ideal candidate will play a key role in architecting scalable and high-performing Unica-based marketing automation platforms, integrating Unica with enterprise systems, and driving best practices in campaign management, data strategy, and customer engagement. Key Responsibilities : Solution Architecture & Design : - Design and develop end-to-end Unica Campaign, Unica Interact, Unica Journey, and Unica Plan solutions. - Define best practices for campaign orchestration, segmentation, and personalization using Unica. - Architect scalable Unica environments ensuring high performance, reliability, and security. - Collaborate with business stakeholders, marketing teams, and IT teams to understand requirements and translate them into Unica-based solutions. - Architect scalable Unica environments ensuring high performance, reliability, and security. Integration & Data Strategy : - Design seamless integration between Unica and CRM, data warehouses, digital platforms, and real-time decision systems. - Optimize ETL processes, audience segmentation strategies, and data flows for effective campaign execution. - Ensure proper data governance, compliance (GDPR, CCPA), and security policies within Unica solutions. Unica Administration & Performance Optimization : - Lead the installation, configuration, and maintenance of Unica applications. - Optimize system performance, troubleshoot issues, and ensure high availability. - Manage application upgrades, patches, and environment migrations for Unica platforms. - Maintain the overall Unica system and perform regular housekeeping in an automated way. - Ensure all the integrated surrounding systems are functioning as expected. - Collaborating with relevant stakeholders from the client side to maintain the environment's stability. - Configuring notification facilities to the relevant stakeholders to make them aware of any system/functional failure that happens. Campaign Strategy & Execution Support : - Guide campaign teams in setting up and executing complex multi-channel marketing campaigns. - Define audience segmentation models, personalization strategies, and A/B testing frameworks. - Ensure seamless customer journey automation and omnichannel engagement. Leadership & Stakeholder Management : - Act as the subject matter expert (SME) and advisor for Unica implementations. - Mentor and train junior Unica developers and campaign specialists. - Engage with business leaders, marketing teams, and IT teams to drive Unica adoption and roadmap. Required Skills & Experience : - 8+ years of experience in HCL Unica Platform, Campaign, Plan, Interact, Journey, Deliver, Link, and related modules. - Deep understanding of campaign management, audience segmentation, and personalization. - Expertise in SQL, database design, and ETL processes for Unica. - Hands-on experience in Unica upgrades, migrations, and performance tuning. - Strong knowledge of REST APIs, SOAP APIs, and integrations with third-party tools (CRM, CDP, Web Analytics). - Experience in cloud deployments (AWS, Azure, GCP) for Unica. - Experience with data integration tools and techniques (e.g., ETL, APIs, data lakes). - Familiarity with web technologies (HTML, CSS, JavaScript) and CMS platforms. - Working knowledge of programming languages such as Java, PHP, and Python. Experience in developing, debugging, and maintaining code in these languages is preferred. - Experience with scripting languages like Bash, Shell, or PowerShell for automation and system management tasks. - Strong understanding of SQL (Structured Query Language) and experience in working with relational databases such as MySQL, PostgreSQL, or similar, and experience in working with stored procedures. - Proficiency in Linux operating systems, networking concepts, and server administration tasks. - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - Detail-oriented with strong organizational skills. The job is for Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

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0.0 - 5.0 years

2 - 6 Lacs

Gurugram

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Luminar Technologies Inc. is looking for a proactive and detail-oriented System Administrator to join our dynamic IT team. In this role, youll support and maintain a streamlined, secure, and efficient server and network infrastructure while collaborating on key projects and providing hands-on support to staff across the organization. Were looking for someone who thrives in a fast-paced environment, is eager to learn, and can operate independently with minimal oversight. Responsibilities Account Management: Create, manage, and maintain user accounts across corporate networks and enterprise applications. Server Administration: Configure and manage both Windows and Linux servers in physical and virtualized environments. Backup & Recovery: Implement and monitor backup strategies using VEEAM to ensure data integrity and recovery readiness. Automation: Develop and maintain scripts to automate routine server tasks and system processes. Application & License Management: Support enterprise software and maintain compliance with licensing requirements. System Maintenance: Perform regular OS and application updates, patches, and health checks. Documentation & Training: Create detailed documentation and deliver cross-training sessions for IT staff and end-users. Technical Support: Diagnose, troubleshoot, and resolve hardware/software issues both remotely and on-site. Ticketing: Track and document technical work through our Helpdesk system. Operational Support: Assist with occasional local travel for deployments or maintenance as needed. Maintenance Windows: Handle monthly updates for Windows and Linux servers and be available during emergency or off-hours maintenance windows. Minimum Qualifications Hands-on experience with multiple versions of Windows Server OS Deep knowledge of Active Directory administration Experience with VMware Suite (vSphere, vCenter) for virtualization Proficiency in PowerShell or other scripting languages Familiarity with SSO platforms, especially Okta Understanding of networking fundamentals: TCP/IP, DNS, DHCP, CIFS, NFS, SSH, SSL, port security, and basic Ethernet setups Experience with storage systems and file encryption techniques Proven ability to diagnose hardware/software/network issues, including Wi-Fi troubleshooting Comfortable working independently and within a collaborative team Strong verbal and written communication skills Analytical mindset with a keen eye for detail Physically capable of lifting and transporting IT hardware (up to 50 lbs.) Flexible to work non-standard hours when necessary Preferred Qualifications Hands-on experience with AWS administration Experience working in highly dynamic or rapidly scaling environments Exposure to Jira, Confluence, or other Atlassian tools Ability to break down and explain complex technical issues to non-technical users High attention to detail and organizational skills

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7.0 - 10.0 years

10 - 15 Lacs

Pune

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Job Description We are seeking a highly skilled and experienced Senior System Engineer to join our dynamic IT team. This role is ideal for a well-rounded professional with strong expertise in managing hybrid infrastructures, covering cloud platforms (Azure & AWS), virtualization, server administration, endpoint security, and backup technologies. The candidate should be capable of independently managing L2/L3-level tasks and contributing to cloud transformation, automation initiatives, and security-focused integrations. Responsibilities Administer and support Office 365, Azure, and SharePoint at L2/L3 levels. Manage and maintain Azure VMs, resource groups, networking, and RBAC. Provide intermediate-level (L2) support and operations for AWS infrastructure including EC2, IAM, S3, and VPC. Perform day-to-day administration and troubleshooting of VMware environments. Manage and configure FortiClient EMS for endpoint protection and policy enforcement. Administer and monitor backup platforms like IBM Spectrum Protect Plus for VMs and Druva for Office 365. Manage Linux server environments (RHEL, SUSE, CentOS, Ubuntu) and Windows Servers. Administer Mimecast email security, archiving, and continuity solutions. Handle On-Prem Active Directory (L3-level) including GPO, DNS, DHCP, user and group management. Collaborate with the security and compliance teams for audits, policy implementation, and security tool integrations. Support basic SIEM-related activities such as log source onboarding and integration with IT infrastructure components. Develop and maintain technical documentation and operational procedures. Microsoft Azure: VM provisioning, cost optimization, Azure AD integration, virtual networking, storage, monitoring, and automation (ARM/Bicep templates or equivalent). Amazon Web Services (AWS): Hands-on experience with EC2, IAM policies, S3, CloudWatch, and basic VPC/networking. Office 365 / Microsoft 365: Tenant management, Exchange Online, Teams, SharePoint, and Intune. Understanding of hybrid infrastructure models and integrating on-premises systems with cloud platforms. Exposure to cloud security best practices, backup strategies, and resource tagging/governance. Work with internal teams to track, assess, and remediate vulnerabilities across systems, applications, and cloud resources. Essential Skills Office 365 and SharePoint (L2-level) administration. Microsoft Azure and AWS (L2-level) operational experience. VMware administration and performance monitoring. FortiClient EMS management and policy deployment. Proficient in Windows and Linux server administration. Mimecast configuration and mail flow troubleshooting. Strong Active Directory management (L3-level). Experience with backup solutions: IBM Spectrum Protect Plus and Druva. Vulnerability management processes and remediation tracking. Basic knowledge of SIEM platforms (e.g., log source integration, onboarding, and verification). Strong problem-solving and documentation skills. Additional Desired Skills Industry certifications (AZ-104, AWS SysOps/Associate, VMware VCP, RHCSA/RHCE, ITIL). Experience with PowerShell or shell scripting for automation. Familiarity with Jira Service Management or other ITSM platforms. Basic knowledge of networking and firewall rules. Exposure to cloud cost management and resource optimization tools. Education Requirements & Experience Bachelor’s degree in computer science, Information Technology, or related field. 7–10 years of experience in systems and cloud administration roles. Strong background in hybrid cloud environments and enterprise IT infrastructure. Excellent communication and stakeholder management skills.

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8 - 12 years

5 - 7 Lacs

Pune

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Manage & maintain servers, networks, and infrastructure, ensuring high availability and performance. Implement and maintain security measures to protect against cyber threats Maintain accurate documentation of systems, processes, and procedures

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3 - 6 years

2 - 4 Lacs

Chennai

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IT Desktop and Laptop, Printer Installation and Trouble Shooting Software Installation, Asset Tracking, System Monitoring, Remote Support, Surveillance Camera Physical monitoring, recording monitor, trouble shoot basic support. Attendance &Telephone

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3 - 5 years

9 - 11 Lacs

Chennai

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Installing hardware & software, & improve & keep up with the backend servers/ systems of applications hosted on Data Center/ Cloud Infrastructure. Knowledge of system security (e.g. intrusion detection systems) , data backup/recovery Required Candidate profile Configuration of servers, operating systems administration, hardening, load balancers, firewall , management of users, processes, resource contention, preventive maintenance &management of updates

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1 - 3 years

4 - 7 Lacs

Bengaluru

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Overview Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favorite sports teams and competitions. How do they use it? Media outlets add a little magic to their coverage with our stats and graphics packages. Sportsbooks can offer better predictions and more accurate odds. The world's top coaches are known to use our data to make critical team decisions. Sports commentators can engage with fans on a deeper level, using our stories and insights. Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience! Our teams of technical experts specialize in harnessing live sporting data, using advanced cloud technologies, Java, JavaScript and Python. It is these tech teams that enable us to extract patterns through AI and Machine Learning and deliver our insights via APIs. In short, they turn complex data into magical experiences with cutting-edge technology. Responsibilities: The role of Technology Support Analyst sits within the Technical Operations Centre (TOC) as part of the wider IT department at Stats Perform. The TOC is responsible for first and second-line support of all back-office and client-facing technology platforms and services. This covers a vast array of cloud and on-premises services, using both third-party and proprietary platforms. TOC are the first to react to issues escalated by client support teams or directly by employees and, in most cases, will resolve them first-time. If an escalation is required, the TOC take the lead, provide detailed triage, and follow the issue to resolution. TOC work hand-in-hand with Customer Operations teams as well third-line IT, Engineering, Video and Architecture. We work 24/7 across three shifts to provide the level of service that our clients and workforce demands of us. A Technology Support Analyst is a vital role within the TOC. The analysts are the front-line support function for Technology. Their role is to pick up incidents reported in ServiceNow or from monitoring systems and get them resolved as quickly as possible. Analysts apply their knowledge and experience of technology to understand potential causes and solutions. When escalating to internal teams, analysts provide detailed reports of their investigation to support efficient resolution. Analysts also provide Stats Perform with a service desk function by fulfilling requests that are submitted by employees. This requires them to administer a range of technology platforms according to documented processes and following best practice. Each analyst brings their own specialist technical skills to the team, allowing the TOC to provide support for a broad range of platforms and systems. Along with their specialisms, every Analyst executes the support processes with precision and in a structured way. Specifically, the role of the Technology Support Analyst involves: Triaging and troubleshooting incidents Resolving assigned incidents Escalating incidents to third-line teams Administering and maintaining systems Executing the incident, problem, change and request workflows Monitoring critical services and responding to observed issues Creating high-quality knowledge support articles Fulfilling service requests according to documented processes Raising problems and contributing to CI initiatives Performing root cause analysis on incidents Communicating to internal users on incidents and requests Liaising with third parties to seek support Desired Qualifications: The TOC has a combined skillset across various technologies, do you have experience in any of the following areas that will bring added value to the team? Server administration and support for Windows and Linux, Apache Microsoft administration and software support including AD, Azure AD, Microsoft 365, Teams, SharePoint and software. Single sign-on and MFA support. Device management through Intune and Jamf for Mac estate. Mac and Windows desktop support Mobile application support for iOS and Android Database experience, including SQL, MySQL, Oracle, Python Scripting language SQL Queries, Powershell AWS – EC2 ELK Stack etc. Logfile analysis Monitoring tools: Checkmk, Nagios, New Relic, PagerDuty, SolarWinds Network support and troubleshooting Video technology support Atlassian – Jira & Confluence What we need from you.. Analysts demand perfection ; they continually seek improvements to make systems more stable, improve processes and increase quality. They document everything they do and ask for peer review from their team and give it others. Analysts never want to stop learning ; they strive for more knowledge, involvement, and training to drive personal and team improvement. They support this journey for their colleagues. Why work at Stats Perform? We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution. We take care of our colleagues We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

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1 - 2 years

1 - 4 Lacs

Hyderabad

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Roles &Responsibilities 1.Install, configure, and maintain operating systems, software applications, and system management tools. 2.Monitor and maintain network stability, ensuring high levels of performance and security. 3.Troubleshoot system and network problems, diagnosing and resolving hardware or software issues promptly. 4.Network Administration: Manage and maintain LAN/WAN infrastructure, including routers, switches, firewalls, and VPNs. Monitor network traffic, analyze network performance, and optimize network configurations for efficiency. 5.Implement and maintain network security protocols and procedures to protect data and systems from unauthorized access or breaches. 6.Server Administration: Administer and maintain server hardware, operating systems, and virtualization platforms. Monitor server performance, troubleshoot issues, and optimize server configurations for reliability and scalability. Implement backup and disaster recovery solutions to ensure data integrity and business continuity. 7.User Support and Training: Provide technical support and assistance to end-users, resolving hardware, software, and network issues. 8.Train end-users on the proper use of hardware, software applications, and security protocols. 9.Develop and maintain technical documentation, guides, and manuals for internal use. 10.Security Management: Implement and enforce security policies, procedures, and best practices to protect organizational assets. 11.Conduct regular security audits and vulnerability assessments, addressing any identified risks

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3 - 4 years

2 - 3 Lacs

Mumbai

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TECHNICAL SKILLS REQUIRED a. Windows installation and configuration (Window 7/10/11) b. Windows based server management c. Active Directory Services management d. Email server management for MS-Exchange, Mdaemon and other mail servers e. Hardware desktop assembly f. Installation of Windows applications and peripherals (printers, scanners etc.) g. MS office installation and configuration h. Basic Router Administration i. Basic Firewall Management OTHER REQUIREMENTS 1. Personnel should have good communication skills 2. Ready to work in field, in house and site 3. Should be good in handling customers in case of any escalations New hires will be responsible for providing onsite hardware and networking support on Windows based platform for desktops and server systems Opportunity to work under guidance of award winning seniors with 30+ years of industry experience. Rich interaction with colleagues having multi-disciplinary IT skills in networking, server administration, database management and IT security.

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12 - 17 years

4 - 8 Lacs

Gurugram

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Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Internet Information Server (IIS) Administration Good to have skills : Apache Tomcat Administration, Websphere Application Server & Portal Administration, JBOSS Administration Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a highly experienced Infrastructure Middleware L3 Specialist to join our healthcare IT operations team. This role is critical to ensuring the security, availability, and performance of middleware platforms that support healthcare applications, electronic health records (EHR/EMR), clinical systems, and patient care platforms.The ideal candidate will bring deep technical knowledge, problem-solving expertise, and a strong understanding of compliance-driven environments like HIPAA to maintain the robustness of our middleware landscape Roles & Responsibilities: Provide L3-level support for middleware platforms in healthcare environments, ensuring minimal downtime for mission-critical systems including EHR, EMR, PACS, and HL7 integration services.Well versed with administration of Windows and Linux OS.Architect, configure, and maintain middleware solutions such as WebLogic, WebSphere, JBoss, Apache Tomcat, IBM MQ, IIS (Internet Information Services) integration engines.Troubleshoot complex system issues affecting real-time healthcare applications, ensuring rapid root cause identification and permanent resolution.Lead middleware upgrade cycles, patch management, and vulnerability remediation aligned with healthcare compliance and security standards.Automate middleware deployment and management processes using scripting tools like Python, Ansible, Shell.Collaborate with healthcare application owners, developers, and compliance teams to ensure middleware environments meet evolving business and regulatory needs.Conduct capacity planning, performance tuning, and disaster recovery exercises for healthcare-critical systems.Mentor and support L1/L2 infrastructure teams in a fast-paced, compliance-regulated setting. Professional & Technical Skills: Must To Have Skills: Proficiency in Internet Information Server (IIS) Administration, Apache Tomcat Administration, Websphere Application Server & Portal Administration, JBOSS Administration. Strong understanding of server administration and maintenance. Experience in troubleshooting and resolving server-related issues. Knowledge of networking protocols and security measures. Ability to work effectively in a fast-paced environment. 15-20 years of experience in enterprise middleware administration, with at least 5+ years in healthcare environments.Strong hands-on knowledge of:Application Servers:Oracle WebLogic, IBM WebSphere, JBoss, Tomcat and IIS.Messaging & Integration:IBM MQ, Kafka and JMS.Web Servers:Apache, Nginx and IIS.Proficiency in Unix/Linux system administration and shell scripting.Understanding of healthcare compliance frameworks like HIPAAStrong scripting and automation knowledge:Python, Ansible, Terraform, Shell.Experience with monitoring tools like Splunk, in healthcare system contexts.Excellent communication and stakeholder management skills with clinical and non-clinical teams. Additional Information: The candidate should have a minimum of 12 years of experience in Internet Information Server (IIS) Administration. This position is based at our Gurugram office. A 15 years full-time education is required. Qualification 15 years full time education

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7 - 12 years

0 - 1 Lacs

Noida

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Should have at least 7 to 14 years working knowledge on Windows & Mail Messaging, Intune, o365 experience Should be MCSE / MCSP & VMware professional certified Expert in Windows Server Installing and troubleshooting, Windows Server OS & Hardening. Good knowledge of Exchange server installation, configuration, and administration Good Knowledge of Proxy, DHCP, WINS, DNS, SMS and MS Active Directory, SAV (all versions), SCCM, WSUS and Big Fix Patch management on all Servers (Microsoft & Windows). Working Knowledge on VMWare would be preferred, VMware ESXI ( 6.5 and above), VMware NSX Install, Support and troubleshoot File and Print servers’ problems. Experience on Antivirus along with Windows AD

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7 - 12 years

9 - 14 Lacs

Kolkata

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Project Role :Infra Tech Support Practitioner Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills :Microsoft Windows Server Administration Good to have skills :Java, Apache Camel Minimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth functioning of production and development systems Perform hardware and software support Implement technology at the operating system-level Troubleshoot issues at L1 and L2 levels Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Server Administration Good To Have Skills:Experience with virtualization technologies Strong understanding of server administration and network protocols Experience in troubleshooting hardware and software issues Knowledge of scripting languages such as PowerShell Familiarity with ITIL processes and best practices Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Windows Server Administration This position is based at our Kolkata office A 15 years full time education is required Qualifications 15 years full time education

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5 - 10 years

7 - 12 Lacs

Jaipur

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth functioning of production and development systems Perform hardware and software support Implement technology at the operating system-level Troubleshoot and resolve issues at L1 and L2 levels Manage and maintain storage area networks (SAN) Monitor and optimize network performance Ensure data integrity and security Coordinate with vendors for software solutions Conduct regular system audits Train and mentor junior team members Professional & Technical Skills: Must To Have Skills:Proficiency in Storage Area Networks (SAN) Architecture and Design Experience with network and server administration Strong understanding of operating systems and software solutions Knowledge of hardware and software troubleshooting Good To Have Skills:Experience with cloud technologies Familiarity with virtualization technologies Understanding of network security protocols Knowledge of backup and recovery procedures Additional Information: The candidate should have a minimum of 5 years of experience in Storage Area Networks (SAN) Architecture and Design This position is based at our Bengaluru office A 15 years full time education is required Qualifications 15 years full time education

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7 - 12 years

10 - 18 Lacs

Bengaluru

Hybrid

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LOCATION: Bangalore, India LEVEL: Senior Infrastructure Engineer (Associate Manager) JOB TYPE: Full Time Morae Global Corporation seeks to find the best and the brightest people those who understand what it takes to deliver top quality solutions for our clients. The Assistant Manager will play a crucial role in managing a shift within our 24/7 data centre operations. They will be responsible for overseeing the day-to-day activities, ensuring the delivery of high-quality services, and maintaining operational excellence. Responsibilities: Lead a shift team to deliver uninterrupted data centre services. Participate actively in the delivery of our data centre upgrade programme. Collaborate with the management team to develop and implement operational strategies. Monitor and optimize operational processes to ensure efficiency and reliability. Ensure compliance with all security and operational policies. Provide guidance and support to team members, fostering a culture of continuous improvement. Assist in the development of training programmes for new technologies and procedures introduced during the upgrade. Prepare and present reports on shift activities, incidents, and performance metrics. Provide escalation support for support teams, taking ownership in the resolution of issues. Qualifications: Proven experience in data centre operations or a related field. Knowledge of data centre infrastructure and upgrade processes. Ability to work flexibly in a 24/7 operational environment A degree or postgraduate degree in IT, software engineering, or equivalent. Certifications in Microsoft, Cisco, VMware and related technologies are desirable Skills/Experience 1. VMware Environment Required Experience- 5 Years administration of a Highly available >200 VM VMware environment vCenter, ESXi iSCSI SAN management 24/7/365 Operations Desirable Experience- SRM Redundancy Global Environment Isilon (inc Superna), Pure Horizon VDI Services VCP Certification 2. Networking & Security Required Experience- Cisco IOS Route & Switch (3 Years) Nexus Switching Firewall Configuration Experience (3 Years) Demonstratable skills at CCNA level Desirable Experience- CCNP Certification ASA Firewall Experience BGP Experience 3. Server Administration Required Experience- Linux Windows (5 Years) ADFS (5 Years) Group Policy Desirable Experience- MCSA, MCSE, Windows Server Certification 4. Security Required Experience- Securing and Hardening of Server Environments, including Access Management (3 Years) 5. Project Work Required Experience- Working alone and as part of a wider team, deploying technology in data centre environments (3 years) Desirable Experience- Major Data Centre Installations and Upgrades 6. Automation and Scripting Required Experience- PowerShell Desirable Experience- Python, Bash, Ansible, Puppet, Chef About Morae: Morae is a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute that vision. Learn more at moraeglobal.com. Our privacy policy can be found here https://www.moraeglobal.com/privacy-policy .

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3 - 5 years

1 - 4 Lacs

Hyderabad

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Advent Global Solutions is a premier SAP Enterprise Solutions and IT Services Company (a Certified SAP Services Partner with SAP America) established in Houston, Texas, in 1997. Today, Advent Global Solutions, Inc. (AGS) has its presence globally with regional offices in Houston, Chicago, and San Jose and in India. AGS provides end-to-end IT services with a strong core competency in SAP Enterprise Solutions. We also have many consultants on our payroll; currently some of them are available immediately for new assignment anywhere in USA. Job Position- System Administration Experience- 3 Yrs- 5 Yrs Location- Hyderabad Shift- Night Responsibilities- Install and configure servers, networks, and system software. Monitor and maintain IT infrastructure for optimal performance. Implement security measures and perform regular system updates and backups. Troubleshoot and resolve hardware, software, and network issues. Provide technical support to users and manage access controls and permissions. Interested candidates please send the resume to dipsikhad@adventglobal.com Thankyou. Dipsikha Das

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2 - 4 years

2 - 5 Lacs

Chennai

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Installing and upgrading IIS. Creating, configuring, and managing websites and applications hosted on IIS, including virtual directories, application pools, and security settings. Implementing and maintaining security measures like SSL/TLS, LDAP, and access controls. Monitoring and optimizing IIS performance to ensure smooth website operation. High Availability and Load Balancing Configure websites for high availability and load balancing across multiple servers. Deploying and configuring.NET applications on the IIS platform. Diagnosing and resolving issues related to.NET applications running within IIS. Monitoring system performance, identifying potential problems, and alerting relevant teams. Diagnosing and resolving issues related to web server, application server, and overall system performance. Analyzing activity logs to identify and troubleshoot problems. Managing user access to the IIS server and websites. Developing and implementing automation scripts (e.g., PowerShell) to streamline IIS administration tasks. AWS Infrastructure setup and Configuration MS SQL Administration Windows & Linux Server Administration

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1 - 2 years

3 - 4 Lacs

Nagpur

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Job Role: System Administrator Experience: 1+ Years Location: Nagpur, Maharashtra Experience in managing and supporting Windows end points, server administration, configuration, and upgradation. Knowledge of Windows 2003/2008/2012/2016/2019/2022 Servers (Must Have), Server installation, configuration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple platforms. Knowledge in active directory, DNS, DHCP, file server & Virtualization technologies. Experience in O365 application, windows OS, software installation, outlook and server troubleshooting. Knowledge / Experience in Firewall, Proxy, Anti-spam, Understanding and Hands on experience of LAN/WAN, Wireless and Firewall technologies. knowledge about NAS & SAN, Manage and configure NetBackup/Networker backup solutions, ensuring reliable and efficient backup and recovery operations. Monitor backup jobs and perform regular tests to verify data integrity and recovery capabilities. Troubleshoot backup and recovery issues and implement improvements as needed PowerShell, scripting, and automation experience is a plus. Able to write quality KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding service Great written and oral communication skills with internal and external customers Certification : CCNA, MCSA Contact: Vedant- 9226554361 Email: hr2@appynitty.com

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2 - 5 years

5 - 6 Lacs

Pune

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Designation : IT Administrator No. of open positions : 1 Experience: 3 to 5 Years Location: Pune, Aundh. Role: System administration for all India setup Datacenter operations management: Hosted and Cloud Project administration support Network management and Cyber security including MPLS/ ILL and firewall management Backup and restoration using different technologies To support IT Infra Operations in Pune HO Responsible for: Accountabilities Windows System administration (AD, Office 365) Google Workspace Admin Backup and restoration Good understanding of VMWare/Hyper-V Database administration - MySQL Should take the lead in new projects in technologies Support for applications related to technology industries Vendor management (Solution selection, compare, negotiate) UTM and endpoint security System monitoring and troubleshooting Regulatory audit support Must-Have Educational Background: Engineer Diploma / Graduation, computer branch preferred MCSE, CCNA, and Virtualization will be added advantage Relevant Experience: IT Infra support in a technology company Application administration. Detailed Technical and Administrative skills and experience required: Active Directory, DHCP, DNS, FTP, and SMTP Google Workspace & and Microsoft 365 portal Knowledge of WSUS, SCCM Data backup, retention policies, and restoration testing VLAN creation, VPN Infra Commissioning and maintenance MPLS, ILL Routing and switching (including Firewall configuration /management) Network commissioning, monitoring & support IT Security products i.e. Antivirus, IPS signatures, firewalls, etc. Basic knowledge of Tally & SAP Set-up account creation and data management. Writing IT SOPs, procedures, and policies Good knowledge of EPABX Should have work experience in desktop support engineering Team management capabilities Documentation and computer system validation Software licensing knowledge, asset management, and IT compliance Monthly IT report generation Planning and Implementation as per URS Hardware support, IT asset management Security updates deployment User & Role Management IT budget preparation Monthly IT report generation Supplier payment efficiency Security Audits Other Aspects: Good English communication Attitude for learning new technologies

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3 - 8 years

9 - 10 Lacs

Hyderabad

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Relativity Application Engineer duties and responsibilities of the job: Relativity Application Engineer person is responsible for managing the maintenance, additional offerings, and resolution of incidents within the Relativity application and supporting systems. Relativity Application Engineer must be familiar with Relativity UI, server administration, networking, and SQL Server. The position demands an ability to manage multiple high-level tasks under pressure. Relativity Application Engineer roles are often responding to technical problems that occur abruptly and require immediate solutions. Knowing this, the following duties and responsibilities are generally included in the Relativity Application Engineer job description: Required Strong English skills, both verbal and written Current Relativity Certified Administrator (RCA) Relativity Skills for configuring and troubleshooting: Relativity Event Handler Express Case Dynamics/Fact Manager dtSearch and STR/highlighting best practices Analytics (Structured, Conceptual, Classification) front end configuration best practices Searching optimization and best practices Batching and Batch Sets Workspace performance optimization Viewer troubleshooting (hit highlighting, relational fields, layout issues) Relativity Desktop Client and Relativity Integration Points Producing from Relativity: Productions, OCR, DAT, Opticon Advanced view and layout configuration (multi-object inclusion) Pivot Profiles, Summary Reports and Dashboard Creation Field creation best practices Bulk user creation ARM (Archive and Restores) Processing and Processing Console Minimum of 3+ Years of eDiscovery technology or Application Support experience. Knowledge of the EDRM model and how the model maps to components of Relativity application. Skill in troubleshooting complex issues related to Relativity UI: Views, layouts, field creations, production, OCR, analytics, dtSearch , import and exporting issues, search creation and execution, user management, search term reports and highlight, processing, Relativity applications, and other critical application functionality as needed High Intermediate knowledge of MS Office Suite Examples: Excel - Fluency in pivoting, VLOOKUP analysis, chart creation, conditional formatting Word - Demonstrate layout experience, formatting knowledge such as document styles, document editing methodologies (track changes, commenting, etc.) PowerPoint - Understand Master Slides, animations, object linking, slide types, speaker notes Advanced plain text editor ( UltraEdit , Notepad++, VSCode , VIM, Emacs, etc.) Critical thinking knowledge and familiarity with the execution of Relativity standard Post-Installation smoke test Knowledge of Relativity upgrade process and patching routines Utilize enterprise tools Monitoring: Uptrends, SolarWinds, in-house Management: Remote Desktop Connection Manager, mRemoteNG , SSMS, vCenter, f5 UI Deploying/Testing third party application including LSI, Blackout, Veritone , etc Ability to run processes through either Windows Command Prompt or PowerShell Familiarity with ITIL processes and experience working with a support ticketing system like ServiceNow, Salesforce or Zendesk Ability to deliver regular training to colleagues. Collaborative and able to work well with others including members of RTT and other teams (CS, IT, GSS, etc.) Creative, analytical, and driven Willingness to participate outside of standard work hours for both troubleshooting, support of upgrades and maintenance. Ability to document advanced workflows for peers to follow Ability to document solutions that solve problems and clearly present these solutions Review and identify enhancements of new Relativity versions such as instance settings, agents, UI modifications, etc. Enjoys complex problem-solving and collaboration Skilled problem solver with ability to identify and/or resolve unforeseen issues and handle an extremely fast paced work environment. Ability to participate as a project team member and make and enact recommendations for routine problem solutions Ability to communicate and interact with internal and external partners to solve problems Ability to participate as a productive team member through timely completion of assigned tasks Ability to work independently as well as cooperatively as part of a team Ability to accept and work on business tasks that the engineer may not agree with Ability to independently resolve routine and non-routine problems Server Administration: Event Viewer, Resource and Performance Monitor, Windows Configuration (Features & Options, Environment Variables), Computer Management (System Tools, Storage, Services & Applications) Strong attention to detail Bachelors or 4-year Degree in Computer Science, Information Systems, Information Technologies, or suitable demonstrated experience in lieu of degree. T-SQL - 1.0+ years Write queries against EDDS & Workspace DBs Write and execute SQL CRUD commands. Some familiarity with SQL Server system databases Desired Relativity Expert or Master or demonstrated suitable experience Development experience: T-SQL - 2+ years Write queries that parse XML while iterating through multiple databases Extensive knowledge of SQL Server system functions PowerShell - 1+ year .net (C#) - 1+ year Prior experience supporting a Commercial Off The Shelf (COTS) application in an enterprise environment Advanced Server Administration including proficiency in: TCP/IP, DHCP, DNS, FTP, SSL, IIS, Certificate Management, Windows Services, Active Directory Server and Account Management, vSphere, SAN and NAS Storage Prior roles in Project Management Prior recognition of top performance within existing or prior organizations Working experience with: Legal Hold, LSI, Blackout, Veritone , NexLP , Brainspace Job Duties Regularly review the ServiceNow ticket queue and work on priority tickets. Identifying and resolving technical issues. Within Relativity maintain relativity license, resource pools, servers, agents, instance settings. Create Relativity Event Handlers utilizing Relativity Event Handler Express Providing technical support to teams within the organization, and to external clients when required Join Critical Incident Response Team (CIRT) and run CIRT checklist for troubleshooting, with ability to troubleshoot beyond checklist to bring final resolution. Regularly review the Service Now ticket queue and work on priority tickets. Conduct team discussion for challenging project/ticket/Task. Support project teams with the L2/L3 support of Relativity application issues. Managing coordination at a local and international level where required and regularly provide knowledge sharing and use internal communication channel effectively. Provide regular feedback to L1/L2 analyst to improve the knowledge. Work with external vendors, primarily Relativity, on tickets. Assist with workspace migrations to facilitate business growth. Any new technical / challenging task discuss with Manager and prepare the documentation. Maintaining and updating technical documents and procedures in team share point. Regular maintenance and advancement of relevant job skills and update skills matrix. Participate in Daily Shift Handoff Calls Test and deploy applications, event handlers and scripts. Gain an advanced understanding of third-party applications which includes SQL tables, workflows, and best practices Performs post upgrade testing of ARQ (internal) application Preparing maintenance plans and upgrading schedules for the relativity application. Prepare Pre-upgrade Runbook/Checklist. Prepare Core and Non-Core application report and validation. Prepare documentation or update in post-mortem challenges faced during Relativity upgrades. Audit upgrade runbook/checklist points to ensure all steps were followed Deploying/Testing relativity Hot fix & Rap file deployments Work with Relativity Company to resolve issues Review Relativity Release notes and identify enhancements such as, but not limited to, agents, features, and instance settings. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

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3 - 6 years

3 - 5 Lacs

Vadodara

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Troubleshoot Desktop/Laptop/Workstation Hardware as well Network issues. Handling Tickets, Managing Assets and Inventory data. Responsible for local procurement of IT Assets & accessories. Provide support and troubleshooting as an when required. Required Candidate profile BE/MCA/Msc IT with 3+ years of experience as System Admin / IT Admin executive. Must be good at Networking, System Configuration and troubleshooting. Job opening is based near Vadodara.

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1 - 4 years

1 - 5 Lacs

Coimbatore

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*Design, deploy, and manage cloud infrastructure solutions. *Monitor cloud-based systems to ensure performance, reliability, and security. *Automate processes to streamline operations and reduce manual tasks. Required Candidate profile Experience in Linux System Administration Exposure to AWS /Azure cloud platforms Knowledge of scripting languages like Python, Bash, or similar Understanding of CI/CD pipelines and DevOps practices

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