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10.0 - 15.0 years
18 - 20 Lacs
Hyderabad
Work from Office
We are looking forward to hire SAP Project Manager Professionals in the following areas : Must have played the role of Service Delivery Manager for at least 5+ years in mid to large SAP AMS engagements. At least 10+ years of SAP experience Champion in ITIL processes. ITIL certification preferred. Preferred S4, Transtion experience Good understanding of PMBoK methodology. PMP certification preferred., Ability to drive innovation and be a change catalyst. Very good communication, interpersonal skills, and people skills the ability to command respect and influence others. Good understanding of contractual terms and conditions relevant to AMS engagements. Roles and Responsibilities Responsibilities Manage Large SAP AMS / ADM Engagements Setting up an offshore delivery center for our esteemed customers Monitors Delivery Performance - SLAs, KPIs, trends, and contractual commitments and facilitates corrective/preventive measures Drive Continual Service Improvements (CSI) Identify systematic delivery issues and recommend solutions, to improve the quality of delivery and customer satisfaction .Drive Innovation Report Project Health to the leadership. Implement best practices in delivery engagement Collaborate with internal and external stakeholders and negotiate to get desired outputs Collaborate with SEPG (QA Team) related to process compliance and standard requirements. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 week ago
10.0 - 17.0 years
15 - 30 Lacs
Hyderabad
Work from Office
Objectives: Upgrade QA process documentation to align with the latest industry standards and project-specific requirements. Control Testing Leverage strong experience in audit controls , particularly in banking and financial services projects , to strengthen QA oversight and compliance. Design and implement a robust QA Support Working Model to deliver consistent, scalable, and standardized QA support across all initiatives. Provide comprehensive QA walkthroughs to new project teams, ensuring effective onboarding and alignment with established QA processes. Conduct monthly QA reviews across all Lines of Business (LoBs) and deliver detailed QA health check reports to stakeholders. Ensure strict compliance with QA standards for all deliverables across the QA CoE and QA-supported projects. Continuously refine and enhance QA assets such as templates, checklists, and process documentation to drive efficiency and improve quality outcomes. Collaborate with the Webster Training Team to deliver targeted training sessions on updated QA processes and best practices. Perform internal controls testing in alignment with regulatory frameworks including SOX, FFIEC, and OCC.
Posted 3 weeks ago
15 - 16 years
13 - 17 Lacs
Hyderabad
Work from Office
We are looking forward to hire SAP Project Manager Professionals in the following areas : Must have played the role of Service Delivery Manager for at least 10+ years in mid to large SAP AMS engagements. At least 15+ years of SAP experience Champion in ITIL processes. ITIL certification preferred. Good understanding of PMBoK methodology. PMP certification preferred. Ability to drive innovation and be a change catalyst. Very good communication, interpersonal skills, and people skills the ability to command respect and influence others. Good understanding of contractual terms and conditions relevant to AMS engagements. Roles and Responsibilities: Manage Large SAP AMS / ADM Engagements Monitors Delivery Performance - SLAs, KPIs, trends, and contractual commitments and facilitates corrective/preventive measures Drive Continual Service Improvements (CSI) Identify systematic delivery issues and recommend solutions, to improve the quality of delivery and customer satisfaction .Drive Innovation Report Project Health to the leadership. Implement best practices in delivery engagement Collaborate with internal and external stakeholders and negotiate to get desired outputs Collaborate with SEPG (QA Team) related to process compliance and standard requirements. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 month ago
4 - 7 years
6 - 14 Lacs
Bengaluru
Work from Office
**Immediate / 30 days Joiners** Delivery Excellence: Quality Assurance Work Mode: 5 days work form office Working experience: Knowledge of implementation of CMMI 2.0 / ISO 9001: 20015 is beneficial Experience in Project Health assessments and governance review with stakeholders Experience of auditing projects for process compliances SDLC (Waterfall, Iterative, Agile etc.) Knowledge on improvement tools like lean/six sigma Should possess good communication skills (Oral & Written) Ability to work in team and interact with Leadership internally and with Delivery Knowledge of ALM tools like Version One, TFS, PMP, MS office tools like MS Excel Below are the Keywords for Delivery excellence role: Software Quality Assurance Engineer CMMI Dev & SVC V2.0(L5) | ISO/IEC 27001:2022 | ISO 9001:2015 | PCI DSS | Lean Six Sigma Green Belt | Agile Scrum | TQM | SEPG | Risk Management | Process Consultant SQA - Software quality assurance Location : Bangalore SLK Green Park, Devanahalli Bangalore, 3rd & 4th Floor, Tower B, Amin Properties LLP SEZ Survey Number 19, 20 20/1 Pujanahalli Village, Taluk, Devanahalli, Bengaluru, Karnataka 562110 Transport facility: Provided across Bangalore
Posted 3 months ago
5 - 8 years
7 - 10 Lacs
Bengaluru
Work from Office
Skill required: Talent Acquisition- end to end - Talent Identification Designation: Recruiting Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. The Recruitment Admin Senior Analyst leads a team of highly energized recruitment Associates and is responsible for service delivery for Recruitment Admin Service Line supported by Accenture driven activities to meet requirements (e.g., timelines, quality, and costs)This role advises the client regarding recruitment matters and is accountable for effective fulfillment of the recruitment demand.Delivery & Client management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following: Ensure adherence to recruitment process as designed, ensuring appropriate approvals at relevant stages and ensure the up to date documentation of the recruitment processes. Provide support to the aligned team members in the management of candidates as required. Maintain network in critical technical sectors to facilitate effective passive recruitment Manage & monitor internal applicant tracking system, ensuring that accurate and up to date information is recorded on the candidate profiles in the database and applicants are properly tracked and moved through appropriate workflow activity stages Work with various business leaders to understand the hiring needs across technology areas for the business unit and cascade to the team. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement governance/review mechanism to monitor performance metrics and ensure compliance to defined process requirements. What are we looking for? Create & implement governance/review mechanism to monitor performance metrics and ensure compliance to defined process requirements. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Demonstrate strong customer service in all activities & lead by example Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. Manage service issues & escalations via escalation process. Perform root cause analysis and suggest appropriate corrective & preventive actions for accurate & timely service delivery and satisfactory issue resolutionOE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed; Collaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWIs are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLAs.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation
Posted 3 months ago
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