As a Loss Prevention Associate (LPA) at Reliance Retail, you will be responsible for safeguarding company assets, reducing shrinkage, and ensuring a safe shopping environment for customers and employees. You will play a key role in executing Reliance’s security and loss prevention strategies, monitoring store operations, and supporting investigations and compliance initiatives. Key Responsibilities:🔐 Theft & Shrink ControlMonitor store premises and identify suspicious behavior through physical patrols and CCTV systems. Apprehend shoplifters and handle cases as per Reliance policy and applicable laws. Conduct employee bag checks and monitor stock movement to prevent internal theft. 📋 Compliance & AuditingConduct regular audits of high-value merchandise, stockrooms, and security equipment. Support inventory teams during stock counts and report anomalies. Ensure compliance with Reliance Retail’s SOPs (Standard Operating Procedures) on safety and loss prevention. 🛡️ Safety & Risk ManagementAssist in maintaining fire safety standards, crowd control, and emergency preparedness. Support store teams in responding to incidents such as medical emergencies or conflicts. Report hazards or violations promptly to ensure a secure store environment. 📷 Surveillance & Technology UseOperate surveillance systems (CCTV, EAS gates, etc.) effectively to monitor real-time activities. Ensure all security equipment is functional and escalate issues for repairs if needed. 📑 Reporting & DocumentationMaintain accurate logs of incidents, shoplifting cases, and daily activity reports. Assist in investigation documentation for both internal and external cases. 🤝 Training & Team CollaborationTrain and guide store staff on basic loss prevention techniques and awareness. Work closely with store managers, inventory teams, and external security vendors.
Recruiting of Guards Training of guards on site Attendance monitoring of guards Client issue resolutions Night checks of sites Bill submission Payment collection follow up New unit survey and survey report submission Police liason Assisting in Investigations Assisting in all other security related matters
Oversee daily operations of security personnel and teams across multiple sites. Ensure compliance with security protocols, regulations, and client requirements. Coordinate scheduling, staffing, and training of security guards. Manage client communication, handle escalations, and ensure customer satisfaction. Monitor and report on operational performance and implement improvements. New site surveys. Police liason and investigations