Senior Travel Consultant - Sales

Senior Travel Consultant (Remote)

Company: Spring Travels Surrey

Location: Remote (Canada Time)

Employment Type: Full-time

About Us

Spring Travels is a respected travel agency based in Surrey, BC. We specialize in CanadaIndia travel, offering our clients personalized itineraries, competitive fares, and exceptional service.

Work Opportunity

We are looking for a Senior Travel Consultant with experience in reservations and Canada to India travel sales. The ideal candidate will be fluent in English, Hindi, and Punjabi, comfortable handling client inquiries remotely, and confident in using Amadeus for reservations.

This role is sales-focused (not ticketing). You'll be responsible for converting inquiries into bookings, advising on the best routes and fares, and delivering outstanding customer service to our diverse client base.

Key Responsibilities

Handle inbound calls and online inquiries with professionalism

Advise clients on CanadaIndia travel options, fares, baggage, and airline policies

Build and manage reservations in Amadeus (no ticketing/reissues required)

Convert leads into bookings, meeting or exceeding sales targets

Provide exceptional service and resolve customer concerns promptly

Maintain up-to-date knowledge of airline promotions, rules, and seasonal travel trends

Required Qualifications

3+ years of experience in a travel agency or similar role

Proficiency in Amadeus reservations (mandatory)

Proven sales success, especially on Canada to India routes

Fluency in English, Hindi, and Punjabi (spoken & written)

Strong communication and interpersonal skills

Ability to work independently in a remote environment

Preferred Qualifications

Travel & Tourism certification or related training

Knowledge of key India gateways (DEL, ATQ, BOM, HYD) and Canadian gateways (YVR, YYZ, YUL, YYC)

Experience handling group bookings and consolidator fares

What We Offer

100% remote work

Competitive base salary + sales incentives/commissions

Collaborative and supportive team environment

Professional growth and development opportunities

How to Apply

Please submit the following to [HIDDEN TEXT] with the subject line: Senior Travel Consultant Remote:

1. Resume outlining your experience, Amadeus skills, and sales results.

2. Cover Letter highlighting your knowledge of Canada to India travel and language abilities.

3. Short Video (23 minutes) Record yourself (phone or computer is fine) and tell us:

Why you are the right candidate for this role

Your experience with Amadeus reservations

Your approach to sales and customer service

A brief demonstration of your fluency in English, Hindi, and Punjabi (e.g., introduce yourself in each language)

The video does not need to be formal or edited, just clear audio and video so we can see how you present yourself and communicate with clients.

Only complete applications with all three components will be considered.