Senior Telesales Officer

Job Description

🎯 Key Responsibilities: Make outbound calls to prospective students and parents to provide detailed information about our programs. Clearly explain the features, benefits, admission process, and eligibility criteria of Sri Lakshmi College. Follow up with interested candidates via calls, WhatsApp, and emails to ensure smooth enrollment. Maintain accurate records of inquiries, follow-ups, and conversions using CRM or Excel. Handle incoming calls related to admissions, programs, and events. Schedule campus visits, webinars, and counseling sessions with admission coordinators. Share brochures, forms, and other relevant materials digitally or physically as required. Work closely with the admissions and marketing team to achieve monthly/quarterly targets.