Senior Technical Support Associate / Voice US shift

0 - 4 years

Bangalore All india

Posted:8 months ago

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Job Description

You will be part of an exciting Call Center team with multiple job opportunities available in Bangalore. As a Customer Retention executive, you will be responsible for handling voice and blended processes in the International BPO Voice Support domain. **Key Responsibilities:** - Engage with customers to ensure their satisfaction and retention - Handle customer queries and provide appropriate solutions - Maintain customer relationships through effective communication - Meet targets for customer retention and satisfaction **Qualifications Required:** - Graduation completed - Excellent English communication skills - Willingness to work in rotational shifts (Day/Night) This role offers a competitive salary package ranging from 27,000 to 50,000 CTC based on your experience and skillset. You will have the opportunity to work with top international BPO clients and experience excellent growth prospects in a professional work environment. Incentives are also provided based on performance. If you are looking for a challenging role in Customer Retention with growth opportunities and attractive compensation, this position is ideal for you. Contact HR Naushad at 6360065090 or 9964080000 for more information. You can also visit jobshop.ai to explore other open positions with us. Join us today and kickstart your career in the BPO industry! You will be part of an exciting Call Center team with multiple job opportunities available in Bangalore. As a Customer Retention executive, you will be responsible for handling voice and blended processes in the International BPO Voice Support domain. **Key Responsibilities:** - Engage with customers to ensure their satisfaction and retention - Handle customer queries and provide appropriate solutions - Maintain customer relationships through effective communication - Meet targets for customer retention and satisfaction **Qualifications Required:** - Graduation completed - Excellent English communication skills - Willingness to work in rotational shifts (Day/Night) This role offers a competitive salary package ranging from 27,000 to 50,000 CTC based on your experience and skillset. You will have the opportunity to work with top international BPO clients and experience excellent growth prospects in a professional work environment. Incentives are also provided based on performance. If you are looking for a challenging role in Customer Retention with growth opportunities and attractive compensation, this position is ideal for you. Contact HR Naushad at 6360065090 or 9964080000 for more information. You can also visit jobshop.ai to explore other open positions with us. Join us today and kickstart your career in the BPO industry!

Skills Required

customer retention voice support excellent english communication skills customer success service operations

Work Mode

On-site

Job Type

Full Time

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