Senior Technical Specialist

4 - 6 years

Chennai Tamil nadu India

Posted:8 months ago

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Job Description

Family Description

Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.

Subfamily Description

Integration, Verification & Testing (IVT) comprises the integration of SW and / or HW or system components into system, platform, product releases, or networks and verifies the integrated entity or network against particular requirements and specifications. Covers setup and maintenance of laboratory and associated equipment, tools, and devices.

How You Will Contribute And What You Will Learn

  • Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services.
  • Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives.
  • Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.
  • Shares initial ideas for professional direction of own organisational unit.
  • Acts as a professional advisor and mentor for staff / workteam / taskforces.
  • May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.
  • Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers requirements.
  • Manages Subcontracting / Partnership Manager.
  • Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions.
  • Plans technical requirements from customers needs.
  • Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering).
  • Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications.
  • Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).
  • Applies and maintains quality standards. Participates in process and tools evolutions and improvements.
  • Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.

Key Skills And Experience

Impact

Impact is short-term and usually departmental/project in scope. Accountable for quality, accuracy and efficiency of own and/or team achievements. Actions and errors can have program, project, functional impact.

Scope & Contribution

Individual Contributor: Performs and/or coordinates day-to-day activities to meet departmental/project objectives. Carries out root/cause analysis in more complex problems. Can develop and implement recommendations. Managerial/Supervisory: Direct supervisory responsibilities for people. Typically first level (and lowest level) of solid line management. Carries out variety of complex activities according to plan within broader area of responsibility, analyses problems. Decision-making typically according to established solutions.

Innovation

Accepts responsibility for and demonstrates support for delegated decisions. Requires minimum supervision. Uses non standard approaches to resolving issues. Suggests improvements and seeks opportunities for innovation. Demonstrates initiative & adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations.

Communication

Works to influence others to accept job function's view/practices and agree/accept new concepts, practices, and approaches. Requires ability to communicate with functional leadership regarding team & technical matters. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.Has cross-cultural knowledge and global mindset

Knowledge & Experience

Management experience / Achieved advanced skills and knowledge within a specific professional discipline involving the integration of theory and principles with organisational practices and precedents. Typically requires 4-6 years relevant experience and/or a graduate equivalent (or higher) degree.

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.Learn more about life at Nokia .

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .

About The Team

Some of our benefits:
  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond

Skills Required

bug resolution software emergency case handling analytical skills hardware

Work Mode

On-site

Job Type

Full Time

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