Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Senior Technical Program Manager
Overview
We are Mastercard, the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Our development partners, customers, and the business value we provide.As a Senior Technical Program Manager you will...Be responsible for planning, execution, and delivery, from inception to completion, for an existing technology product or programDrive continuous improvement of success metrics across the ProgramProactively manage the end-to-end delivery of engineering work though the engineering team and all dependent organizationsReport on progress, ensuring dependencies are coveredOperate between teams and architecturesoverseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery
All About You
- 4-6 years of overall career experience into a similar field
- Strong understanding of project & program management techniques around cost, schedule, quality, etc.
- Experience building and releasing APIs and/or other software infrastructure
- Strong understanding and experience with Agile development
- Knowledge and practice of numerous patterns and techniques to improve team processes (i.e. Burndown techniques, retrospective formats, defect handling, etc.)
- Strong stakeholder management skills across a variety of audiences (Business Owners, Development Teams, Legal, Security, etc.)
- Coordination and organization skills and the ability to work with multiple groups across multiple locations to ensure success of project
- Verbal and written communication is clear and concise
- Good skills around situational awareness, conflict resolution, transparency, and empowerment; models servant leadership
Program Management
Assist Program management activities around cost, schedule, quality etc.
