Senior System Engineer

Would you like to be part of a team that delivers high-quality software to customers Are you a highly visible champion with a can-do attitude and enthusiasm that inspires others Our global team supports products that educate and provide electronic health records, introducing students to digital charting and preparing them to document care in today's modern clinical environment. We have a stable product that we strive to maintain while valuing trust, respect, collaboration, agility, and quality in our team. We are seeking a highly skilled Senior Systems Engineer with extensive expertise in AWS, CDN (CloudFront), Terraform, Kubernetes (EKS), and strong troubleshooting capabilities. The ideal candidate will design, deploy, and optimize cloud infrastructure, ensuring high availability, scalability, and security. They will play a pivotal role in automating deployments, managing CI/CD pipelines, and resolving intricate technical challenges across distributed systems. As a Senior System Engineer, you will be responsible for implementing and managing AWS cloud infrastructure, including EC2, S3, Lambda, CloudFront (CDN), VPC, IAM, and RDS. Your primary duties will include developing and maintaining Infrastructure as Code (IaC) using Terraform to automate cloud provisioning. You will also be responsible for deploying, scaling, and optimizing Kubernetes (EKS or self-managed) clusters for containerized applications. Additionally, you will configure and troubleshoot CloudFront (CDN) to enhance performance, caching, and global content delivery. You will monitor system performance, diagnose issues, and implement solutions to ensure high availability and reliability. Collaboration with DevOps and development teams will be essential to streamline CI/CD pipelines and improve deployment workflows. You will also implement security best practices for cloud and containerized environments. Furthermore, you will provide mentorship to junior engineers and contribute to technical documentation. Requirements: - 5+ years of experience in cloud infrastructure engineering, with deep expertise in AWS - Strong hands-on experience with Terraform, Kubernetes (EKS, Helm, K8s manifests), and CDN (CloudFront) - Knowledge in scripting (Bash, Python, or similar) for automation and troubleshooting - Solid understanding of networking, DNS, load balancing, and security best practices - Exposure to monitoring tools such as CloudWatch, Prometheus, Grafana, or ELK stack - Strong troubleshooting skills for resolving performance bottlenecks and outages - Excellent communication and collaboration skills in a fast-paced environment We promote a healthy work-life balance across the organization, offering numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals to help you meet both your immediate responsibilities and long-term goals. We understand that your well-being and happiness are essential to a successful career. Some benefits we offer include comprehensive health insurance, enhanced health insurance options, group life insurance, group accident insurance, flexible working arrangements, employee assistance program, medical screening, modern family benefits, long-service awards, various paid time-off options, free transport for home-office-home commutes, and more. We are a global leader in information and analytics, assisting researchers and healthcare professionals in advancing science and improving health outcomes. Our work contributes to addressing the world's grand challenges and fostering a sustainable future by utilizing innovative technologies to support science and healthcare. If you have a disability or other need that requires accommodation or adjustment during the hiring process, please let us know. We do not request money or banking details from job applicants to avoid scams.,