Job
Description
As an experienced technical writer, you will be an integral part of a phenomenal team at Salesforce. Your primary responsibility will be to collaborate with developers, quality engineers, product managers, and usability experts to enhance the usability of Salesforce through clear and concise documentation. Here are the key details of the role: **Role Overview:** - Collaborate with cross-functional teams to create developer guides, learning content, and online help - Improve existing development process documentation and reference content - Develop content plans to support new product and feature development - Create and update developer documentation to enhance user experience **Key Responsibilities:** - Bachelor's degree in a STEM field, Communications, or similar - Proven English writing skills with samples - 8+ years of Technical Writing experience with a focus on writing for a developer audience - Ability to manage multiple projects simultaneously - Quick learner with the ability to grasp new technologies - Strong content strategy skills and customer advocacy mindset - Excellent people and communication skills - Attention to quality and details - Team player with the capability to work collaboratively **Desired Experience and Skills:** - Familiarity with source control software like Perforce and Git - Proficiency in Markdown - Knowledge of DITA and XML-based authoring tools such as Oxygen - Experience in documenting APIs - Working knowledge of XML or HTML - Exposure to AI or GPT interfaces and prompts **Qualifications Required:** - Bachelor's degree in a STEM field, Communications, or similar - Proven English writing skills with samples - 8+ years of Technical Writing experience with 4+ years of experience writing for a developer audience - Ability to work on multiple projects at once - Ability to learn new technologies quickly - Strong content strategy skills with a customer advocacy mindset - Phenomenal people and communication skills - Focus on quality and details - Strong team player The company, Salesforce, offers a comprehensive benefits package that includes well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Additionally, employees have access to world-class enablement and on-demand training through Trailhead.com. Volunteer opportunities and participation in the 1:1:1 model for giving back to the community are also encouraged. In conclusion, by joining Salesforce, you will have the opportunity to unleash your potential and shape the future of AI-driven customer success. Your contributions will not only redefine what is possible for yourself and for AI but also for the world. Apply now to be part of this transformative journey. As an experienced technical writer, you will be an integral part of a phenomenal team at Salesforce. Your primary responsibility will be to collaborate with developers, quality engineers, product managers, and usability experts to enhance the usability of Salesforce through clear and concise documentation. Here are the key details of the role: **Role Overview:** - Collaborate with cross-functional teams to create developer guides, learning content, and online help - Improve existing development process documentation and reference content - Develop content plans to support new product and feature development - Create and update developer documentation to enhance user experience **Key Responsibilities:** - Bachelor's degree in a STEM field, Communications, or similar - Proven English writing skills with samples - 8+ years of Technical Writing experience with a focus on writing for a developer audience - Ability to manage multiple projects simultaneously - Quick learner with the ability to grasp new technologies - Strong content strategy skills and customer advocacy mindset - Excellent people and communication skills - Attention to quality and details - Team player with the capability to work collaboratively **Desired Experience and Skills:** - Familiarity with source control software like Perforce and Git - Proficiency in Markdown - Knowledge of DITA and XML-based authoring tools such as Oxygen - Experience in documenting APIs - Working knowledge of XML or HTML - Exposure to AI or GPT interfaces and prompts **Qualifications Required:** - Bachelor's degree in a STEM field, Communications, or similar - Proven English writing skills with samples - 8+ years of Technical Writing experience with 4+ years of experience writing for a developer audience - Ability to work on multiple projects at once - Ability to learn new technologies quickly - Strong content strategy skills with a customer advocacy mindset - Phenomenal people and communication skills - Focus on quality and details - Strong team player The company, Salesforce, offers a comprehensive benefits package that includes well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Additionally, employees have access to world
