Senior Sales Executive

Samsara Diamonds specialises in engagement rings designed to celebrate the beginning of a couple's journey. With stores in Hyderabad and Pune, we focus on personalised designs, thoughtful guidance and a premium customer experience.

We believe buying an engagement ring should feel special, personal and memorable.

About the role

We are looking for a confident and customer-focused Jewellery Sales Executive who enjoys interacting with people, understanding their preferences and helping them choose the right engagement ring.

This role involves more than explaining products. You will guide customers through an important purchase, recommend suitable designs within their budget, manage enquiries and follow up with prospective customers to convert interest into sales.

Key responsibilities

• Welcome customers and understand their preferences, occasion, design choices and budget.
• Present engagement rings and explain diamond, gold and platinum options in a simple, confident manner.
• Recommend suitable designs based on customer requirements and budget.
• Handle price objections and help customers make informed buying decisions.
• Manage walk-in customers, enquiries and follow-ups.
• Work towards individual and store sales targets.
• Build lasting customer relationships and encourage referrals.
• Coordinate with the team on customised orders, order updates and customer requirements.
• Maintain the premium showroom experience and follow store procedures.

Requirements

• 1-3 years of experience in retail sales or a customer-facing sales role.

• Jewellery experience is not mandatory

• Candidates from premium retail, watches, luxury products or other high-value sales environments may also apply.
• Strong communication and interpersonal skills.
• Confidence in handling customer questions, discussing budgets and closing sales.
• A customer-first attitude, willingness to learn and accountability for sales performance.
• Availability to work full-time in-store, including weekends and shifts as required.

What you can expect

• Exposure to premium engagement rings and customised jewellery.
• Opportunities to develop product knowledge in diamonds, gold and platinum.
• A customer-focused sales environment.
• Fixed monthly salary plus performance-based incentives.
• Opportunities for growth based on performance and learning.

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person