Senior Project Manager Administration

Job Summary

The Senior Technical Project Manager is responsible for managing a team of professionals in completing multiple large and complex IT projects by a set deadline to uphold business initiatives. They will be required to perform vendor and contract management during the planning and implementation of projects.

Job Duties

• Provides project-based leadership for the justification, planning, implementation, and quality assurance testing of assigned projects
• Sets deadlines, assigns responsibilities, monitors and summarizes project progress
• Builds and maintains constructive working relationships with project team members, vendors and other departments involved with assigned projects
• Develops scope documents, statements of work and other documentation supporting the justification for assigned project
• Leads and directs the work of project teams to ensure project efforts are controlled and completed on a timely basis
• Collaborates with appropriate subject matter experts, establishes resource plans, expected level of effort and duration to complete tasks associated with assigned projects
• Applies BDO Project Management Offices methodologies
• Adheres to BDO and department policies and procedures
• Manages and administers other areas, including but not limited to telecommunications ordering and billing functions, as requested
• Develops and manages all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Assists with project priorities and alignment with direct management
• Assists with forecasting portfolio outlined by direct management
• Acts as an internal quality control check for projects as outlined by direct management
• Manages ongoing quality control and participates in quality issue resolution for portfolio, as outlined by direct management
• Participates and/or drives National vendors selections and proposals for evaluation by appropriate key stakeholders
• Other duties as required

Supervisory Responsibilities:

• Directs others as part of the project management process, as needed; however, does not have any direct reports
• Directs the day-to-day activities of the Technical Project Management team members as requested
• Provides input to management on annual performance reviews of team members as requested
• Provides feedback to management on areas for improvement
• Coaches and mentors Technical Project Management team members
• Sets and manages project and program expectations while delegating and managing deliverables with team members and stakeholders.

Qualifications, Knowledge, Skills and Abilities

Education:

• High School diploma or GED, required
• Bachelors degree in Computer Science, Information Systems, or other related field preferred

Experience:

• Ten (10) or more years of experience in project management, required

License/Certifications:

• PMP Certification, preferred

Software:

• ServiceNow, preferred
• Microsoft Visio, preferred
• Sharepoint, preferred
• MS Teams, preferred
• Adobe Acrobat Professional, preferred

Language:

• N/A

Other Knowledge, Skills & Abilities:

• Strong verbal and written communication skills
• Excellent interpersonal and customer relationship skills
• Ability to work in a deadline-driven environment while handling multiple complex projects and tasks simultaneously with a focus on details
• Ability to successfully multi-task while working independently or within a group environment
• Ability to rely on extensive experience and judgment to plan and accomplish goals
• Capable of working well under pressure while dealing with unexpected problems in a professional manner
• Ability to communicate and interact with all levels of employees and management
• Excellent project management skills
• Ability to interact and build consensus among people
• Ability to work outside of standard business hours, and travel approximately 25% annually
• Strong leadership qualities, such as motivation and conflict-management
• Demonstrates a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices