Senior Product Software Engineer - Java and Groovy - Chennai

As a Senior Software Engineer at our company, your role will involve leading issue resolution in client-reported problems related to enterprise Java applications. Your responsibilities will include: - Own and manage end-to-end resolution of high-priority and complex client issues. - Investigate production issues using logs, database queries, and application tracing. - Deliver fixes in the form of code patches, configuration updates, or data corrections. - Write efficient, scalable, and testable code using Java, Groovy, Spring, and Hibernate. - Modify or validate business rules in Drools as part of fix delivery. - Optimize SQL queries and perform DB-level analysis for data inconsistencies. - Work with Product, QA, and Engineering teams to reproduce and triage issues. - Maintain excellent documentation in JIRA, Salesforce, and internal systems. - Ensure all fixes are properly reviewed, tested, and meet client SLAs. - Participate in root cause analysis sessions and help improve product stability. - Provide technical guidance and mentoring to associate engineers. - Contribute to continuous improvement of customer support processes and tools. The qualifications required for this role include: - Strong hands-on experience with Java, Spring Framework, Hibernate, Groovy. - In-depth SQL skills: writing advanced queries, debugging data issues, optimizing performance. - Working knowledge of Drools or other rule engines. - Expertise in debugging backend code and analyzing application logs. - Experience working with JIRA, Salesforce, and source control systems like Bitbucket/Git. - Good understanding of enterprise application architecture and multi-tiered systems. - Experience in delivering hotfixes or patches without impacting existing functionality. - Excellent communication skills and ability to interact directly with clients or product teams. - Ability to handle production pressure, prioritize effectively, and work independently. - Familiarity with Agile/Scrum methodology. - Exposure to CI/CD pipelines, code quality tools, and DevOps is a plus. - Knowledge of performance tuning or troubleshooting memory/CPU-related issues is a bonus. Please note that applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.,