Senior Product Manager - Technical

Job Description

All about the Role Technical analysis of product or application hardware and software to ensure that business and functional requirements can be met. The PM-T is a liaison and key communication bridge between the development and business teams. Clear communication of technical requirements to the development team and development concerns to business stakeholders. The PM-T speaks the language of software development and product management. Prioritize and identify cross application/system enhancements. Identify key dependencies and knock-on impacts of new development work. Lead the development of conceptual/architectural designs and user interface mock-ups. Collaborate with development staff on software designs. Identification and integration of Mastercard technology standards as and when required. Act as a technical consultant for Business Owners during implementation of new products/services. Provide subject matter expertise and participate in L4 support escalations. Lead review sessions of technical requirements. Document and coordinate audit controls and PCI requirements. Stays aligned with GTM plans for the feature set Coordinate and manage system integration demos. All about You 5 years experience in similar role Experience in product, program, or service management with technology. Experience with organizing and coordinating customer activities with product development roadmaps. Experience with defining and organizing customer objectives, goals, strategies and metrics. Experience with facilitating technical and non-technical virtual workshops, trainings and/or problem-solving meetings. Experience with converting customer use cases into actionable and testable backlog and owning prioritization. Understands the technologies, architecture design and features that support customer jobs to be done and are able to contribute to technical discussions, decisions and strategy related to a product. Experience completing end-to-end delivery of software changes or customer onboarding experience that focuses on learning outcomes and metrics to drive continuous improvement. Strong technical knowledge and capability. Experience with CI/CD, Cloud infrastructure, enterprise architectural patterns or microservices architecture. High-energy, detail-oriented and proactive with the ability to function independently with competing demands. High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities. Very strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills. Ability to train/guide more junior resources.