Senior Product Delivery Associate

Job Responsibilities

• Drive and track the end-to-end engineering delivery journey, including intake, dependency management, release planning, and product operationalization for messaging, integration, and streaming products.
• Maintain visibility over product timelines and dependencies, raising blockers and risks as needed.
• Conduct monthly performance reviews in collaboration with Product Managers, Engineer Leads, and functional partners.
• Lead quarterly planning sessions to ensure alignment of product delivery milestones.
• Manage the book of work in Jira and resource capacity tools for effective resource allocation and prioritization.
• Oversee delivery execution across cross-functional teams, ensuring key initiatives are prioritized.
• Identify and recommend process improvements and best practices to enhance product delivery efficiency.
• Promote a culture of collaboration and operational excellence within the team.
• Share best practices and emerging technologies to drive continuous improvement.
• Foster strong relationships with stakeholders, clients, and cross-functional teams to ensure successful delivery outcomes.
• Support operational management and change readiness activities throughout the product lifecycle.

Required Qualifications, Capabilities, and Skills

• Formal training or certification on Product Delivery concepts and 3+ years applied experience
• Hands on experience in product management, technology delivery, or a related domain (messaging, streaming, or integration).
• Demonstrated ability to execute operational management and change readiness activities.
• Experience with product deployment processes in a technology environment.
• Proven ability to support product delivery in a technology-focused setting.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication skills for effective stakeholder management.
• Familiarity with messaging and streaming technologies such as IBM MQ, RabbitMQ, Kafka, or similar platforms.
• Experience collaborating with cross-functional teams.
• Ability to identify and address delivery risks and blockers.
• Proficiency in using Jira and resource capacity tools for planning and tracking.

Preferred Qualifications, Capabilities, and Skills

• Support modernization initiatives or cloud-native messaging solutions.
• Drive process optimization opportunities and continuous improvement.
• Work in Agile or cross-functional delivery teams.
• Understand risk, control, and compliance in a regulated environment.