Senior Product Associate - Acquisition & Enablement Platforms

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Senior Product Associate in Acquisition and Enablement Platform, you play a pivotal role in driving innovation through the development of products and features that delight customers. You leverage your expertise to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation. Your contributions inspire cross-functional teams to create groundbreaking solutions that address customer needs.

Job responsibilities

• Own the product backlog for core features and components Build the product backlog for the Automation Platform Feature team and drive feature enhancements and modernization work from inception to production
• Manage key relationships by working with engineering, architecture, analytics, automation team and a diverse set of product teams to understand their needs and program goals
• Communicate effectively and frequently by being vocal and sharing the product vision with the teams and articulate the questions and answers needed to build the right features that provide value to customers
• Be a center for knowledge as the ideal candidate has deep curiosity about the digital experience space and a desire to connect that curiosity and knowledge to the teams that can effect change
• Be a technical and customer problem solver by asking questions and defining the problem and where it sits in the Chase ecosystem
• Understand the technologies and approaches in use and those we should be using to drive our objectives for these technical products

Required qualifications, capabilities, and skills

• 3+ years of experience as a technical product manager with a strong background in managing technical platforms and/or data-focused capabilities
• Good understanding of technologies including Automation test suite (Gherkin, Saucelabs, Mock tools), UI, API, Microservices, Kafka, AWS, etc.
• A customer obsessed individual with the ability to build and maintain strong, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear business requirements
• Demonstrated experience leading teams through discovery, requirements gathering, and backlog creation
• Ability to translate disparate insights and data sources into clear, measurable, scalable features and deliverables
• Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment
• Strong partnership, consulting, and influence skills

Preferred qualifications, capabilities, and skills

• AWS Certifications
• Deep understanding of APIs, Transactional data, and working within a service as a product framework
• Experience working in financial services, acquisition, digital products, online and mobile platforms, etc.
• Ability to prioritize a large book of work, meetings, team dynamics, and overall discovery
• Ability to communicate to stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience
• Prior software development experience is a plus