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2.0 - 4.0 years
2 - 4 Lacs
bengaluru
Work from Office
Job Description - Designation: Senior Pharmacist Role: QC Pharmacist Department: Warehouse Operations Location: Belathur Road, Panathur, Manyatha, Jakkur, Yashwanthpura. About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. What will you do Customer Support. Read & validate prescriptions (Rx) + OTC orders. Contact customers for clarification or information required to process the order - Situational requirements. Inventory Management & Order Processing management. Responsible for physically performing order picking, quality checks, and packing & handover to the riders. Responsible for COD cash management. Ensure all orders are processed within the defined cut-off TAT (Turnaround Time). Responsible for conducting Root Cause Analysis (RCA) for orders that breaches & Push back orders in the defined TAT. Responsible for physically performing stock receiving and put away processes. Conduct daily stock audits and ensure accountability for inventory shrinkage. Monitor and maintain adequate inventory levels in the store. Follow up and ensure timely closure of daily pullout and purchase returns. Ensure timely availability of manpower at the store as per the assigned shifts. End to end responsibility for the store management & customers fulfillments. Store Management: Oversee daily operations, inventory, and staff. Customer Fulfillment: Ensure customer satisfaction through timely order fulfillment, issue resolution, and excellent service. Compliance. Ensure strong quality checks while packing/ dispensing medicines. Ensure 100% compliance per the process guidelines. What we are looking for 3 + years of relevant experience (pharmacist). Diploma or Bachelor (D. Pharma or B. Pharma). License for that state. Should be comfortable working in shifts and on weekends Experience of Team Management and Inventory Management Proficient in English communication Skilled in using MS Office and other system tools. Please share your updated profile to 9606225591 / dhriti.am@bigbasket.com
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