Senior Network Operations Engineer

What Youll Be DoingNetwork Deployment & Expansion

• Design, analyse, test, and deploy new network sites and infrastructure.
• Plan and execute network deployments and upgrades.
• Plan and execute data centre onboarding, PoP deployments, and network equipment installations.
• Configure and deploy enterprise networking equipment (Cisco and Juniper) via secure remote methods.
• Design, implement, and test Cloud On-Ramp connectivity with providers such as AWS, Azure, and Oracle.
• Design, implement, and validate global network circuits.

Network Operations & Reliability

• Operate and maintain the next-generation global network infrastructure.
• Provide Level 3 escalation support for major network incidents and customer-impacting issues.
• Support Network Operations Centre (NOC) teams during incident mitigation and troubleshooting.
• Identify the root causes of network issues and implement preventive measures.
• Document operational procedures and completed work in internal systems.

Network Engineering & Optimisation

• Actively monitor, plan, and execute network capacity management initiatives.
• Support network risk management and resilience improvements.
• Identify opportunities to redesign the network to optimise performance, scalability, and cost efficiency.
• Execute assigned procurement activities to ensure adherence to network design standards.
• Perform carrier and vendor technical analysis.

Vendor & Infrastructure Collaboration

• Collaborate with data centre providers, carriers, and global suppliers for infrastructure deployments.
• Monitor fibre link performance and recommend improvements.
• Maintain strong technical relationships with vendors and service providers.
• Support vendor escalations during major incidents or outages.
• Ensure infrastructure deployments meet network standards and operational requirements.

Project & Collaboration

• Manage assigned network deployment and infrastructure projects end-to-end.
• Coordinate with engineering, deployment, and operations teams to ensure successful delivery.
• Provide regular reporting on network performance, deployments, and infrastructure growth.
• Contribute to technical documentation, SOPs, and operational processes.

Knowledge Sharing & Leadership

• Provide mentorship and technical guidance to junior engineers and operations teams.
• Contribute to the development of training materials for Network Operations staff.
• Act as a senior technical escalation point for complex infrastructure issues.

Cross-Functional Collaboration & Business Alignment

• Work closely with other departments across , including Network/Infrastructure, Engineering, and Procurement/Suppliers, to achieve shared business goals.
• Enhance integration between teams to reduce resolution times, improve accountability, and deliver better customer outcomes.
• Advocate for the customer internally by turning feedback and recurring issues into clear, prioritised improvement initiatives.

What We Are Looking ForTechnical Experience

• 10+ years of experience working with large-scale network deployments and operations.
  
• Strong experience with routing and MPLS technologies, including BGP, ISIS, MPLS Traffic Engineering, and MPLS L2/L3 VPN.
• L3 Level customer troubleshooting is must
  
• Production experience with either Juniper or Cisco network platforms.
• Experience deploying and troubleshooting data centre network infrastructure-10% in deployment-they should have experience working in deployment environment in any of their previous projects.
• Experience working with fibre optic technologies and DWDM environments is preferred. We can consider someone with knowledge of DWDM Environments.
• Familiarity with cloud networking and SDN concepts.
• Experience with Python, Perl, Linux environments, or similar scripting languages is highly desirable.

Professional Skills

• Strong analytical and troubleshooting abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail and organisational skills.
• Ability to work independently and across distributed teams.
• Proactive and self-motivated with a continuous improvement mindset.
• Strong focus on delivering an excellent customer experience.

Ways of Working (Autonomy & Team Fit)

• Able to work autonomously within a globally dispersed team environment, managing competing priorities with minimal supervision.
• Strong work ethic, reliable follow-through, and consistent accountability for outcomes.
• Team player who enjoys collaboration, contributes ideas, and is comfortable mentoring and coaching others.
• Passion for innovation and technology, with an interest in staying current across evolving ISP and cloud landscapes.

Planning & Project Delivery

• Strong organisation and prioritisation skills, with the ability to effectively plan and manage workload in a fast-paced operational environment.
• Exposure to running projects effectively is essential, including driving initiatives across processes, tooling, reporting, service improvements, or training uplift.