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Accenture in India
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Senior Manager - Workforce Intelligence

Senior Manager - Workforce Intelligence

Accenture in India

14 - 18 years

0 Lacs

karnataka

Posted:4 days ago| Platform: Shine logo

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Skills Required

analytical skills communication skills workforce management wfm problemsolving skills project management skills

Work Mode

On-site

Job Type

Full Time

Job Description

**Job Description:** **Role Overview:** As a Senior Manager in Workforce Intelligence at Accenture, you will drive strategic initiatives, manage business transformations, and leverage industry expertise to create value-driven solutions. Your role will involve providing strategic advisory services, conducting market research, and developing data-driven recommendations to enhance business performance. **Key Responsibilities:** - Provide strategic advisory services and conduct market research to enhance business performance - Develop data-driven recommendations for business improvement - Understand market and customer challenges and address them in a differentiated manner - Help the team in solutioning, selling, and delivering workforce optimization solutions to clients - Drive Partner support activities to nurture deeper relationships - Develop requirements based on leadership input and work effectively in a global environment - Lead large scale transformations on AI-enabled contact center opportunities - Create strategic plans and solution architecture for workforce management transformation - Manage performance of teams and identify improvement plans when required - Develop thought leadership points of view and new service offerings **Qualifications Required:** - Relevant experience in workforce management domain - Strong analytical, problem-solving, and communication skills - Ability to work in a fast-paced, dynamic environment - Excellent communication and presentation skills - Strong project management skills - Educational Qualification: Minimum 15 years of education **Additional Information:** You will have the opportunity to work on innovative projects and experience career growth and leadership exposure. As a consulting professional at Accenture, you will work closely with clients to design, build, and implement initiatives that enhance business performance.,

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Senior Manager - Workforce Intelligence