Job
Description
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager - Lean Digital Transformation This role allows you to build and implement the digital transformation strategy/framework, provides an avenue to drive end-to-end solutions and demonstrate internal and external multi-function perspective to customize solutions for our clients Responsibilities Main responsibilities will include: . Drive continuous improvement initiatives within HR operations using Lean methodologies. . Analyse existing HR processes (payroll, onboarding, compliance, etc.) to identify and eliminate inefficiencies. . Identify process improvement opportunities by conducting VSM, Gemba and floor walks . Conduct Lean Action Workouts, Kaizen events together with Operations and Customers . Create roadmaps for transformation and Lean Initiatives and work closely with Business Leaders for realization of the same . Leading and delivering Lean Digital projects that improve end-to-end processes HR processes and driving significant business impact for customers . Working closely with HR Operations and Functional Teams to identify process defects, conduct root cause analysis and implement process improvements & digital solutions across the business or organization . Conducting Quality Awareness and Lean Trainings within the organization . Partner with HR Operations Leaders to drive Lean Agenda for the organisation Qualifications we seek in you! Minimum qualifications/Skills: . Proven experience in HR process optimization (e.g., onboarding, payroll, employee lifecycle, compliance). . Demonstrated expertise in client relations, multiple & complex stakeholder management . Familiarity with HRIS platforms (e.g., SAP SuccessFactors, Workday, Oracle HCM) . Strong Consulting, relationship management and facilitation skills including the ability to listen and ask the right questions to understand the business problem, analyse and provide meaningful insights. . Problem solving skills with analytical bent of mind . Ability to multitask with aggressive deadlines . Proficiency with spoken and written English . Influencing, Persuasion and presentation skills . Project management skills Preferred qualifications/Skills . Rich relevant experience in HRO domain with increasing accountability . Hands on knowledge and certification in various improvement framework (LEAN) . Expert level knowledge of various data collection and analysis tools . Experience managing complex process improvement projects, including undertaking operational assessments and operating model design using Lean. . Excellent problem-solving abilities and innovative approach with attention to details, ability to work simultaneously on multiple tasks Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
