Senior Manager - Creative Studio Management

About the role

As Senior Manager overseeing the Tesco Business Solutions Creative Team, you will lead a team of creative professionals. This team forms an integral extension of Tesco Creative Studio, our in-house creative agency. You will be responsible for ensuring seamless collaboration between the UK-based & the offshore teams, driving operational excellence, creative output, and stakeholder satisfaction. This role is pivotal in maintaining high standards of delivery across all disciplines, while fostering a productive working culture.

You will be responsible for

- Leading and managing the Tesco Business Solutions Creative Team, comprising across Operations, Design, and Web Publishing.- Translate business and brand objectives into compelling creative strategies and deliverables across channels.- Implement governance frameworks to maintain brand integrity and reduce rework across all creative outputs.- Partner with marketing, product, and business teams to co-create campaigns that meet performance KPIs.- Track studio performance (volume, quality, velocity, impact) and present insights to leadership monthly & quarterly basis.- Manage studio budgets, freelance contracts, and production costs with a focus on ROI and cost-efficiency.- Ensuring adherence to Tesco brand guidelines and creative standards across all deliverables.- Collaborating with UK leadership to align offshore team objectives with broader business goals.- Driving continuous improvement in processes, tools, and ways of working to enhance efficiency and creative output.- Overseeing day-to-day operations, workflow management, and resource allocation to meet project deadlines and quality standards.- Acting as the primary point of contact for UK-based stakeholders, ensuring clear communication and alignment across teams.

You will need

- 15 + Years of experience in managing creative teams, ideally within an in-house agency or similar environment.- Demonstrable experience of working with offshore teams.- Background in creative operations, design, publishing, or related disciplines.- Experience in implementing and improving creative processes and systems.- Proven track record of stakeholder engagement and cross-functional collaboration.- Experience working within large organisations or matrix structures is desirable.- Strong leadership and people management skills, with experience in remote or offshore team management.- Strategic Thinking & Creative Vision- Studio Operations & Agile Project Management- Data-Driven Creative Optimization- Workflow Design & Tool Proficiency- Creative Direction- Design Systems Management- Motion Graphics & Video Production- UX/UI Design Principles- Digital Asset Management (DAM)- Brand Governance Tools- Adobe Creative Suite (Photoshop, Illustrator, After Effects)- Figma & Collaborative Design Platforms- Studio Workflow Automation Tools (e.g., Trello, Asana, Jira)