Senior Infrastructure Operations Engineer

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best in class educational experience and make Kaplan a great place to work.

Our offices in India opened in Bengaluru in 2018. Since then, our team has fueled growth and innovation across the organization, impacting students worldwide. We are eager to grow and expand with skilled professionals like you who use their talent to build solutions, enable effective learning, and improve students lives.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Senior Infrastructure Operations Engineer is a key technical role responsible for the design, implementation, and maintenance of our core infrastructure. This includes managing a hybrid environment spanning on-premises data centers and cloud platforms. This role will be critical in supporting a major data center migration project while ensuring the reliability and performance of our existing infrastructure.

Key Responsibilities

• Provide expert-level support for our VMware virtualized environment, including ESXi, vCenter, and virtual machine management.
• Administer and maintain our NetApp storage infrastructure, focusing on both legacy 7-mode systems and modern AFF platforms.
• Manage the operational aspects of our Zadara storage solution, ensuring high availability and performance.
• Install, configure, and troubleshoot issues on Windows Server and various Linux distributions.
• Utilize monitoring and analysis tools to proactively identify and resolve performance and stability issues.
• Support and maintain core infrastructure services.
• Develop and maintain automation scripts (e.g., PowerShell, Bash) to streamline operational tasks.
• Hybrid Schedule: 3 days remote / 2 days in office
• 30-day notification period preferred

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• A minimum of 7+ years of experience in an infrastructure or systems engineering role, with a strong focus on virtualization, storage, and operating systems.
• Technical Skills:
• VMware: Deep proficiency with the entire VMware suite, including vSphere, ESXi, and vCenter for virtual machine management, configuration, and troubleshooting.
• Storage: Hands-on experience with NetApp (specifically ONTAP, AFF, and 7-mode) and a quick learning ability for new technologies like Zadara. Strong foundational knowledge of data migration methodologies.
• Operating Systems: Expertise in both Windows Server and various Linux distributions (e.g., Red Hat, Ubuntu) for administration, configuration, and advanced OS-level troubleshooting.
• Scripting: Proficiency in automation and scripting languages like PowerShell or Bash to streamline daily operations and migration tasks.
• VMware: VMware Certified Professional (VCP-DCV) is highly recommended. It validates a candidate's ability to install, configure, and manage a VMware vSphere environment.
• Storage: A NetApp Certified Data Administrator (NCDA) certification would be a significant advantage, proving proficiency in NetApp's ONTAP operating system.

Preferred Qualifications

• Zadara Administration