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Bajaj Finance
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Senior Executive - Debt Management Services - SME

Senior Executive - Debt Management Services - SME

Bajaj Finance

0 - 2 years

5 - 9 Lacs

silchar

Posted:1 day ago| Platform:

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Skills Required

legal risk management business

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - SME
Job Purpose
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities

Achieve collections target by visiting customers and agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Required Qualifications and Experience

Proven experience achieving collections targets by visiting customers and agencies.

Ability to monitor performance against set parameters and provide regular updates.

Knowledge of legal guidelines related to product repossession.

Experience maintaining accurate records of customer interactions and transactions.

Skills in providing regular reports on collection activities and performance.

Proficiency in handling escalations promptly and effectively to resolve issues.

Experience in daily DRR (Daily Risk Report) management.

Ability to develop and implement strategies to improve collection rates.

Competence in case to case tracking.

Track record of resolution as per AOP within agreed timelines.

Experience in portfolio management.

Strong understanding of debt collection strategies.

Demonstrated ability to achieve targets.

Knowledge of regulatory compliance requirements.

Skills in reporting and analysis.

Expertise in risk management.

Team leadership experience.

Vendor management skills.

Ability to coordinate with internal and external clients.

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