Senior Engineer Power Platform & Copilot Studio Enablement
Location:
Key Responsibilities
Platform Administration & Operations
- Manage and monitor the Power Platform environments (production, non-production) including capacity, licensing, and environment lifecycle.
- Implement and maintain governance guardrails and data loss prevention (DLP) policies to ensure secure and compliant platform usage.
- Manage user access, environment provisioning, and role-based security models in line with enterprise standards.
- Monitor platform health, usage metrics, and telemetry using CoE tools, Power Platform Admin Center, and Azure Monitor.
- Lead incident management, service stability, and platform updates, ensuring minimal disruption to business services.
- Collaborate with security and risk teams to maintain compliance with data residency, privacy, and identity access management policies.
Solution Development & Delivery
- Design, develop, and deploy low-code/no-code solutions using Power Automate cloud flows, AI Builder, and Copilot Studio.
- Build and optimize Copilot Studio agents, conversational workflows, and context-aware integrations with enterprise data sources (e.g., SharePoint, ServiceNow, Confluence).
- Collaborate with business stakeholders to understand functional requirements and to translate them into scalable and maintainable solutions.
- Deep Knowledge on creation of custom connectors, premium connectors, and Dataverse schema to support application development.
- Conduct code reviews, solution testing, and quality assurance to maintain secure, performance, and compliant solutions.
- Support CI/CD pipelines and manage solution deployments across environments.
Stakeholder Engagement & Support
- Work with business units to onboard them to platform, provide training and support for makers and developers.
- Act as an advisor, helping stakeholders understand platform capabilities and guiding them on best practices.
- Facilitate workshops and coaching sessions to enhance adoption of Copilot Studio and Power Platform.
- Collaborate with product owners, architects, and engineers to align platform roadmap with business priorities.
Reporting & Optimization
- Deep Knowledge in managing tables and Components of CoE
- Use CoE analytics dashboards to track usage, adoption trends, license consumption, and platform ROI.
- Provide insights and recommendations for performance improvements, cost optimization, and adoption strategies.
- Develop executive-level reports to communicate platform performance, operational risks, and service health.
- Identify opportunities for process optimization and automation to enhance operational efficiency.
Required Skills & Experience
- 5+ years of experience in administration and development of Power Platform solutions in enterprise-scale environments.
- Hands-on expertise in Power Apps, Power Automate, Dataverse, AI Builder, and Copilot Studio.
- Strong knowledge of platform governance, environment management, DLP policies, and security configurations.
- Experience integrating Power Platform with enterprise systems such as Azure AD, ServiceNow, SharePoint, and Graph Connectors.
- Familiarity with CI/CD pipelines, solution lifecycle management, and performance monitoring tools.
- Good understanding of Jira and agile delivery practices, including backlog management, user stories, and release planning.
- Problem-solving skills with the ability to work across business and technical teams.
- Strong communication, documentation, and stakeholder engagement skills.
Desirable Qualifications
- Microsoft Certified: Power Platform Administrator Associate or Developer Associate.
- Experience with Copilot Studio orchestration, building advanced conversational agents, and integrating generative AI features.
- Knowledge of Azure services (Subscriptions, Resource Groups, Workbooks, Key Vault, Monitor, Application Insights) for advanced solution management.
- Background in compliance, governance, and risk management within cloud-based platforms.
- Familiarity with agile delivery practices, ADF controls, and DevOps toolchains (Azure DevOps, GitHub).