Posted:2 months ago|
Platform:
Work from Office
Full Time
The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Switching & Routing: * Hands on experience with IOS/SUP upgradation 5K/7K/9K/4500/6500/ASR. * DC handling experience will be an added advantage. * Router switch complete knowledge to replace with production device. * Should have hardware level trouble shooting knowledge (device hardware failure, line cars, sup engine, high CPU). * Must have sound knowledge in stack configuration trouble shooting. * Must have trouble shooting knowledge in switch routing. * Should have knowledge about SDWAN, ISE. * Must be familiar with - VLAN VTP STP VSS VDC VPC. * Must be familiar with - OSPF EIGRP BGP PBR HSRP ACL. * Wireless & SDWAN knowledge will be an added advantage. Network Devices : N7K-C7010 - N7K-SUP2E N5K-C5548UP N5K-C5596UP N5K-C5672UP N9K-C93108TC-FX N9K-C9396PX Cisco Catalyst C6500/C6800 Family Cisco Catalyst 9000 Family Cisco Catalyst 4500 Family Cisco Catalyst 3800/3600 Product Family Cisco Catalyst 3750X 3560X 2960X 2960 Plus Product Family ASR1000 Product Family ISR4000 Product Family Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role).
NTT DATA, Inc.
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My Connections NTT DATA, Inc.
Chennai, Tamil Nadu, India
Experience: Not specified
Salary: Not disclosed
10.0 - 12.0 Lacs P.A.
Chennai
5.0 - 10.0 Lacs P.A.