Senior Engineer

We are looking for Immediate joiners.

Key Responsibilities: Lead the end-to-end Windows 11 & Server migration process, including assessment, planning, testing, deployment, and post-migration support. Serve as the top escalation point for Windows Server and Windows 10/11 support incidents. Administer, troubleshoot, and optimize Windows Server 2016/2019/2022 environments, including Active Directory, DNS, DHCP, Group Policy, and Certificate Services. Evaluate current hardware and software compatibility with Windows 11. Coordinate with asset management teams for hardware upgrades or replacements if necessary. Work with application owners to test and validate applications for compatibility. Plan, coordinate, and execute Windows 11 migration across enterprise environments using SCCM and Ivanti EPM. Create, maintain, and troubleshoot task sequences, OS deployment packages, and driver updates in SCCM. Utilize Ivanti to manage endpoint configuration, software deployment, patch management, and reporting. Develop automation scripts (PowerShell, Batch) for system management and deployment activities. Ensure systems are compliant with security policies, standards, and best practices. Monitor server and desktop infrastructure performance, troubleshoot issues, and recommend enhancements. Collaborate with other infrastructure teams (network, security, service desk) to resolve cross-platform issues. Maintain detailed documentation for system configurations, standard operating procedures (SOPs), and deployment processes. Provide technical mentorship to L1 and L2 support teams. Required Skills and Qualifications: 2-4 years of hands-on experience in Windows Server administration and desktop OS support. Proven experience with Windows 10/11 enterprise migration projects. Advanced expertise with SCCM: application packaging, deployment, OS imaging, patch management, and reporting. Solid experience with Ivanti Endpoint Manager (EPM) and Ivanti Patch Management. Strong troubleshooting and performance tuning skills in both server and client environments. Expertise in Active Directory administration, including Group Policy design and troubleshooting. Good understanding of Windows security hardening, vulnerability management, and compliance standards. Familiarity with ITIL framework and incident/problem/change management practices.