Senior Content Design Specialist

• Partner with training peers and business partners to assess/analyze goals and objectives of learning priorities/projects and create design recommendations and strategies for training deliverables using ADDIE (or comparable) methodology. Manage end to end creation of training including design/development of content, assisting with business partner reviews, evaluation, and measurement. Assess and maintain quality of training content throughout the process based on established set of standards.
• Content Design/Development - Work with licensed subject matter experts to design storyboard and develop instructor-led, e-learning, video, blended, and other content. Ensure that instructional design principles and industry standards and specifications are adhered to in all phases of design. Utilize design and publishing tools such as Articulate Storyline 360, Captivate, Camtasia, Snag-It, Microsoft Office, and more.
• Utilize multiple mediums in development of distance-learning: tutorial, video, audio, gamification, polling, social-learning and testing. Evaluation - Create evaluation, measurement, and metrics strategies for learning priorities leveraging the Kirkpatrick model, and collaborating with appropriate reporting/sales metrics teams within the firm. Content Management - maintain existing content with an eye toward continuous improvement while adhering to content archival and upkeep SLAs.

Key Responsibilities

• Designs and develops training in a variety of formats (e.g. Articulate Storyline, Audio, etc.) based on content provided by subject matter experts.
• Consults with team on design of course and offers insight or suggestions for using technology to meet learning goals.
• Support end to end trainings implementation process, which includes, training launch, tracking, auditing and reporting through various reporting tools.
• Verifies that the materials follow style guides and that the format is correct. Performs online course-ware testing.
• Manage multiple and evolving priorities, expectations and concerns working closely with the business partners and the team members in a focused and responsive manner.

Required Qualifications

• Graduate/Post Graduate from any reputed university
• 3-5 years of experience in instructional design, content development with understanding of training and design strategy
• Thorough understanding and experience of different training product types like apps simulations, WBT, ILT, job aids, and QRCs
• Hands-on experience in Articulate Storyline, Camtasia, and Adobe designing tools
• High level expertise in Microsoft Office products (Specially Excel, PowerPoint, and Word)
• Basic video editing skills, including the ability to create short system how to videos. Has experience acting as a SharePoint administrator, with the ability to manage learning team materials
• Excellent English language skillsboth written and spoken; as the role requires interaction with various business groups
• Highly innovativemust be able to come up with many ways of making content interactive.
• Strong analytical and interpersonal skills
• Cross cultural competence

Preferred Qualifications

• A degree/certification in Instructional Designing from a reputed Institute would be preferred
• Experience in designing and developing learning solutions for Banking/Financial Institutions
• Basic graphic designing skills, including editing and photography touch-up