Senior Business Operations Specialist

You are a seasoned Senior Business Operations Specialist with a strong technical background in the FileNet platform. Your role involves analyzing, designing, and delivering workflow solutions to ensure seamless business operations. You will utilize your extensive experience in incident management, software releases, and effective stakeholder communication. Your responsibilities will include working according to UK business hours, analyzing issues, providing technical fixes for business users, designing and delivering workflows and business changes on the FileNet platform, executing software releases, investigating and resolving incidents, administering operations on FileNet platforms, maintaining communication with stakeholders, updating documentation, and supporting FileNet deployment activities. To excel in this role, you should have at least 5 years of relevant working experience, proficiency in using FileNet 5.5 and its API, expertise in developing REST web services and experience with Java API, a background in designing and developing FileNet workflows using the case builder tool, the capability to perform FileNet administration activities using admin tools, competency in supporting release processes after business hours, and strong communication skills to coordinate with teams and business stakeholders.,