Senior Associate -IT

Job Description

Job Description Position Title : Senior Associate-IT (Intune Engineer) Location : Bangalore SUMMARY OF ROLE AND OBJECTIVES: Following ITIL methodology, and utilising the existing Eurofins Policies, the mission of the position Intune SME is to: Microsoft Intune operations and support. ROLE OBJECTIVES: Intune SME / L2 roles and responsibilities - Experience - 6+ years in Intune operations. Responsible for installation/implementation and configuration of Profiles/ policies. Major role includes providing Solutions, Implementation, configuration and troubleshooting of various platforms. (Windows, Android iOS) Intune Compliance and configuration profiles (Policies) for all the platforms (Windows10, Android iOS) PowerShell scripts for creating policies and pushing them via Intune. Windows 10 update Rings and Windows 10 features updates. Application packaging and deploying via Intune. Windows 10 Autopilot via Intune Bitlocker Encryption through Intune. Security Baseline policy deployment Intune Deployment Profiles. (Azure AD Join Hybrid Join) Azure AD Users and Groups Creating technical Documentation for new or existing services and Report creation. Intune Tenant Administration End-Points Life cycle management like feature update, upgrades etc. Assisting in design and implementation of the IT infrastructure, troubleshooting and provide solutions for problems and conflicts. Azure AD Password policies. Application Delivery infrastructure design and deployment for Windows 10, Android, iOS. Maintain an awareness of current developments in Digital Workplace and conduct research and development of new technologies. Provide advice, both reactively and pro-actively, to customers, projects and colleagues. Coordinate project activities across customer, vendor and teams (Cloud, Server, Network etc). Intune Troubleshooting Intune Reports Endpoint analytics Microsoft Defender Coordinating service set up in the customer environment. Configuration of Windows Autopilot, deployment of OS upgrades and application along with MDM, MAM policies Manage, maintain, support, troubleshoot and optimize mobile solution presently in place while making suggestions and adjustments to future needs. Understanding of SSO and MFA technologies for SaaS applications. Understanding of Azure AD Connect and Azure AD directory service for managing cloud identity. Application onboarding, provisioning deployment via Intune platform. Good knowledge on application packaging and MSI technologies Supporting Proof of Concept for new services/technologies. Deliver all services following ITIL methodology for Service Creation, including the following: IT Service Card; Standard Operating Procedures / Work Instructions; Training; Service Transition