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0.0 - 2.0 years

2 - 3 Lacs

Kochi

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Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe. Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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0.0 - 2.0 years

2 - 3 Lacs

Gurugram

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Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (eg, printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (eg, printers, scanners) and website technical architecture related to hardware and telecommunication connectivity. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (eg, evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (eg, pagers and two-way radios, email). Read and visually verify information in a variety of formats (eg, small print). Visually inspect tools, equipment, or machines (eg, to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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5 - 10 years

4 - 8 Lacs

Shillong

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You take responsibility and ownership of your work. When something breaks, you step up and fix it. You are honest, even when no one is looking, and you take responsibility for both your failures and your success. You treat every team member with patience and respect, regardless of their technical ability. You listen first, speak clearly, and aim to understand before jumping to conclusions. You take the initiative when you notice something that can be improved, and you are not afraid to ask questions or ask for help when needed. You protect the company s systems like they are your own, prioritizing security and reliability. You document what you do so others can follow, learn, and build on your work. You stay calm under pressure and others can rely on you when things go sideways. Character Traits We Value: Team Player: You thrive in a collaborative environment and enjoy working with others to achieve common goals. Problem Solver: You have a knack for finding solutions and are always looking for ways to improve processes. Reliable: You are dependable and can be counted on to follow through on commitments. Humble: You approach your work with humility and are always willing to learn and grow. Tech-Savvy: You are passionate about technology and stay up to date with the latest trends and tools. Communicative: You have excellent comprehension and communication skills, making it easy for you to share ideas and information. Eligibility: Any individual with good comprehension, communication, and basic computer knowledge. Job title: IT Associate The role is on-site in Shillong. At Chillibreeze, we prioritize character over credential. We believe it is your character, your integrity, drive, and collaborative spirit that truly matters. We warmly invite individuals who may not have an IT background, but are eager to learn, fueled by curiosity, and grounded in humility to join our team and grow with us. We are seeking an IT Associate who lives our core values and is passionate about making a meaningful impact. In this role, you will collaborate with a team to innovate and implement cutting-edge technology that keeps Chillibreeze at the forefront. Your contributions will empower our team to work more productively, driving innovation to better serve our customers.

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0 - 2 years

2 - 3 Lacs

Hyderabad

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Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe. Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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2 - 5 years

5 Lacs

Gurgaon

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o Quality Assurance : Ensuring tickets are handled promptly, accurately, and professionally o Operational Efficiency : First point of contact to user seeking technical assistance. o Perform remote troubleshooting through diagnostic techniques and pertinent questions. o Actively suggest process enhancements based on day-to-day operations and test new tools to ensure theyre fit for the team before a full-scale rollout. o Install, configure, and upgrade computer systems, software, and peripheral devices. o Determine the best solution based on the time issue and details provided by users. o Assist with IT asset management, including inventory tracking. o Communication : Collaborate with IT team members to escalate and resolve complex technical problems. Facilitate smooth communication within the Helpdesk team and encourage cross-team collaboration for knowledge transfer. o Knowledge Management : Regularly contribute to and update our knowledge base. Champion its use amongst agents and liaise with IT partners to ensure its accuracy. o Escalation Handling : Direct & escalate unresolved issues to the next level of support. Address unresolved issues by evaluating & escalating them to the appropriate Lead/managerial level (as needed), ensuring no concern goes unaddressed. o Collaboration : Collaborate with other IT teams and leads. Regularly liaise with IT peers to stay aligned on support processes and ensure a cohesive IT support ecosystem within the organization. Requirements : o A bachelor s or master s degree in computer science, information systems, business administration or a related field, or equivalent work experience. o Technical certification including ITIL, Cloud, MCSE or MCTS preferred. o 2+ years experience in IT advanced support topics Well versed in hardware, software, network, access, and customer success. o Experience troubleshooting Microsoft 365 and Google Workspace o Experience troubleshooting web conferencing tools including Teams, Meet & Zoom o Ability to troubleshoot Windows and MacOS devices o Respond to tickets in accordance with SLA guidelines o Record, track, and document the helpdesk request problem solving process including actions taken through to the final resolution o Excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently o Strong interpersonal skills with a customer-first mindset o Ability to communicate effectively in English, both verbally and in writing o Ability to work independently and as part of a team o Comfortable working in a fast-paced, dynamic environment o Willingness to learn and stay current with industry trends and best practices o A positive attitude and commitment to delivering an exceptional customer experience o Ability to manage multiple tasks and prioritize effectively, with a strong attention to detail

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0 - 3 years

5 - 8 Lacs

Kochi

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Domain, SSL, payment gateway and email Management (Registration, Renewal). Collecting requirements/updating from Clients in both website and Desktop applications. Complete detailed reports listing requests for technical assistance. Providing client support to solve issues in both Website and Desktop applications. Act as the initial point of contact for domain or website related concerns from clients. Invoice generation for clients and follow up. Plesk and C-panel management. Maintain a working log detailing updates, as well as the date of completion. Skills Required: Ability to prioritize and manage several milestones and tasks efficiently Comfortable working in and assisting others through company help desk software s. Time-management skills and the ability to establish reasonable and attainable deadlines.

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0 - 2 years

2 - 3 Lacs

Pune

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Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe. Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

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3 - 7 years

5 - 9 Lacs

Greater Noida, Noida

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Job Title - SENIOR ASSOCIATE - IT OPS SERVICES Roles and Responsibilities for Newrelic SME: Tools expert with experience in implementing and maintaining New Relic tool, understanding, and onboarding resources, and helping in migrating to the cloud with in-depth knowledge in Selenium Scripts for writing Synthetic Scripted browser. Experience Level - 3 years to 7 years of Experience in implementing and Administering of New Relic. Working during early India Hours(06:30am to 15:30 hrs) to support and provide coverage during Australia Business hours. Available to support during P1/P2 issues during business and outside business hours. Mandate: We need to focus more on New Relic Implementation knowledge and Selenium JavaScript or Selenium Python candidates who can write simple Job scripts. Good Knowledge of Synthetic and Browser Modules of New Relic Experience in onboarding Applications to New Relic Interact with customers to understand and configure monitoring thresholds, alerts, and policies. Experience in Creating Dashboards and configuring thresholds in New Relic Should be able to write scripts for new requirements in New Relic (chrome 100) Good knowledge of configuring and fine-tuning thresholds based on the requirement. Knowledge of Configuring webhooks in New Relic to Integrate with ITSM tools. Good Experience in Troubleshooting issues related to New Relic Should have a good understanding of costing involved in New Relic configurations. Should provide Inputs to integrate New Relic with ITSM applications. Other skills: Good to have worked in a client-facing role earlier. Able to work independently without any supervision or minimal support. Good Oral and written communication Willing to learn New Technologies Mandatory Skills - NEWRELIC Desirable Skills - APPDYNAMICS, DYNATRACE Skills to be evaluated on - NEWRELIC Troubleshooting, New Relic

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2 - 6 years

10 - 13 Lacs

Shillong

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Our Ideal Candidate We seek someone who shares our companys values of Trust, Productivity, and Response-ability. Someone who believes in Continuous Growth Mindset and has grit and determination to collaborate with others courageously. As a team member, you will be critical in helping us achieve our goals and uphold our commitment to providing exceptional customer service. We want you if you are open-minded, listens actively, have the courage to share your perspective, and be reliable. Someone who vulnerably admits to your mistakes and someone we can count on each day. If you have an ego, are not keen on listening, and are sluggish, Chillibreeze is not for you. We want you if you can deliver high-quality work in a timely and efficient manner. You are proactive, take the initiative, and constantly look for ways to improve processes and outcomes. If you just want to do one task-oriented responsibility, this is not the place for you. We want you if you are accountable for your actions, own your work, and meet deadlines and deliverables. You are proactive in identifying and addressing issues that may impact our business. If you want to have it easy, this is not the place for you. We want you if you are willing to collaborate with team members across the organization to achieve our goals. You are comfortable giving and receiving feedback, sharing knowledge, and supporting others. If you want to work alone and succeed alone, this is not the place for you. We want you if you have a passion for continuous learning, are curious and driven to learn new things, effectively share your knowledge and expertise with others, and be willing to guide team members. If you do not want to learn continuously and challenge yourself, this is not for you. We want you if you can embrace challenges by actively confronting uncomfortable situations and mediocrity. You continue to challenge reality through tough love by being authentic and straightforward. If you do not have grit and determination to strive forward in times of challenges, this is not for you. Competencies Required for any Role in Chillibreeze Excellent written and verbal communication skills. Ability to interact with employees, customers, and vendors professionally. Creative and innovative thinker. Detail-oriented with willingness and flexibility to learn and work as a team. Familiarity with business software like Microsoft Office, Web Searching Skills, Typing, etc. One who understands digital innovation and integration. Being aware and in alignment with the companys brand. Display the highest standard of ethical conduct and integrity. Able to align the companys strategy to provide the utmost service to customers. Understanding delegation and shifting priorities through ambiguous situations and can juggle multiple and varied projects simultaneously. Have good administrative, organizing, and problem-solving skills. Must be of the perception of sound judgment on people and can make firm decisions. Acquiring a problem-solver mindset that takes ownership of work. Demonstrate the ability to work in a fast-paced and changing environment. Know the importance of protecting an organization by keeping information confidential. Speed, accuracy, and efficiency when executing any work-related task. Flexibility and dedication as needed to provide service to external and internal customers. If you are highly motivated and passionate about transforming the way you look at a job, we encourage you to apply for this position. We offer competitive compensation, benefits, and opportunities for professional growth and development. We are committed to creating a culture of continuous learning through our values and behaviors. We look forward to supporting your growth and success. Then Chillibreeze will evaluate you fairly. We only want the best and will provide you with a platform and opportunity to push yourself and become purposeful. Step into this new opportunity and believe you have what it takes to be a part of Chillibreeze. Pledge After reading the job description and understanding the expectations set forth by the company, I want to take this opportunity to pledge my commitment to upholding the values and expectations that Chillibreeze embodies. I will respect my colleagues, customers, and company resources and act honestly and transparently in all my interactions. I am excited to apply for a position with your company. I understand that Chillibreeze values teamwork, excellence, and customer satisfaction, and I am fully committed to embodying those values in my work. I will work collaboratively with my teammates to achieve our shared goals and contribute my best efforts to every project I undertake. I will strive for excellence in everything I do, seeking to continuously improve my skills and knowledge to serve our customers better. I recognize that Chillibreezes success depends on delivering exceptional service to our customers, and I pledge to always prioritize their satisfaction in my work. I will communicate clearly, respond promptly to inquiries, and proactively identify ways to exceed their expectations. By applying, I am committing to the pledge. Chillibreeze offers these various job roles depending on the need and requirements of the company. Graphic Designers: Creative individuals who bring ideas to life through visual communication. An individual who can use their skills in typography, color theory, and layout design to create compelling designs that help our company tell its story. Human Resource: An enabler passionate about creating a positive work environment, building strong relationships with team members, and providing opportunities for personal and professional growth to individuals. Finance Associate: A detail-oriented and analytical individual who ensures the company s financial health. Individuals who love numbers find joy in managing budgets, analyzing financial data, preparing reports, and developing financial strategies that support our company s goals and objectives. Admin Associate: Organized, efficient, and detail-oriented individuals who ensure the company operates at peak performance. Individuals who are not worried about getting their hands dirty manage daily operations smoothly, maintain facilities, and support all team members. IT Associate: Highly skilled, tech-savvy individuals who keep our computer systems, networks, and software up-to-date and secure to ensure smooth daily operations of the team to serve our customers. Individuals who are problem solvers and thrive on finding innovative solutions to complex technological challenges. Digital Marketer: Storytellers who tell our company s story to the world. Creative individuals who develop marketing strategies and campaigns that build our brand and engage our audience. They use their skills in content creation, digital marketing, and social media to promote our products and services and drive business growth. At Chillibreeze, we believe in unleashing the potential of people. Our goal is to attract a diverse pool of candidates and identify top talent for various future roles within the company through our general pipeline position. The recruitment process is designed to evaluate candidates based on their skills, passion, motivation, and competencies. It is not tied to any specific role or position but rather serves as an opportunity to get to know the candidates better. Based on the evaluation process, the HR team will recommend a specific role or position that best aligns with the candidates strengths and abilities.

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3 - 5 years

1 - 4 Lacs

Mumbai

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Job Title: Service Procurement Executive Location: Mumbai Experience: 3 years CTC: Will be offered on the basis of interview. Joining: Immediate Education: Any graduate Candidate should have experience in services procurement ( like AMC, job outsourcing/sublet) . Should have knowledge of service contract and outsourcing of job . Well versed with contract milestone and payment mile stone in services . Should know contractor and service provider across the country . Should define and abide scope of work with the help of project team . Place order and formalize contract to vendor with SLA, Scope, Milestone . Coordinate with project team and site engineer for details work to be executed at site. Team player, good communication skill. Source negotiate and manage the service provider. Coordinate with project, cross functional dept for services delivery SAP knowledge is must. Service market (Labor and AMC) Determination of clauses ( Payment milestone limitation of liability ) Awareness of civil and not IT associate material Labour vendor management.

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2 - 4 years

4 - 6 Lacs

Bengaluru

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ThoughtFocus is looking for Associate - IT to join our dynamic team and embark on a rewarding career journey. The IT Associate is responsible for providing technical support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of the IT environment. The IT Associate works closely with other members of the IT team to address technology-related concerns and implement solutions to improve efficiency and productivity. Key Responsibilities : Technical Support : Provide frontline technical support to end-users via phone, email, or in-person. Troubleshoot hardware, software, and network issues, and resolve them in a timely manner. Hardware and Software Installation : Install, configure, and maintain computer hardware, software applications, and peripheral devices such as printers and scanners. System Administration : Assist in the administration of servers, user accounts, and security settings. Perform routine maintenance tasks, such as system updates and backups. Network Support : Assist with network infrastructure setup and troubleshooting. Configure routers, switches, and firewalls as needed. Monitor network performance and address connectivity issues. Documentation and Training : Maintain documentation of IT systems, processes, and procedures. Provide training and guidance to end-users on using IT resources effectively. IT Asset Management : Manage inventory of IT assets, including hardware, software licenses, and other equipment. Track procurement, deployment, and retirement of IT assets. Security Compliance : Ensure compliance with IT security policies and procedures. Implement security measures to protect against unauthorized access and data breaches. Vendor Management : Coordinate with external vendors and service providers for technical support and procurement of IT products and services.

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2 - 4 years

4 - 6 Lacs

Mumbai

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Senior Associate - IT Audit SS&C GlobeOp, US M www.ssctech.com Afternoon Shift Offices -Mumbai - Malad /Airoli Job Description: Collaborate with IT audit manager of the audit engagement to plan and develop work program timelines, and other planning documents. Work with the engagement team to document the business processes dependent on information technology. Evaluate IT general control design, implementation, and operating effectiveness in support of Sarbanes-Oxley compliance. Participate in walkthroughs with management and designs and executes tests of application controls for Sarbanes-Oxley compliance

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2 - 4 years

11 - 16 Lacs

Mumbai

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Collaborate with IT audit manager of the audit engagement to plan and develop work program timelines, and other planning documents. Work with the engagement team to document the business processes dependent on information technology. Evaluate IT general control design, implementation, and operating effectiveness in support of Sarbanes-Oxley compliance. Participate in walkthroughs with management and designs and executes tests of application controls for Sarbanes-Oxley compliance

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1 - 4 years

7 - 12 Lacs

Mumbai

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Collaborate with IT audit manager of the audit engagement to plan and develop work program timelines, and other planning documents. Work with the engagement team to document the business processes dependent on information technology. Evaluate IT general control design, implementation, and operating effectiveness in support of Sarbanes-Oxley compliance. Participate in walkthroughs with management and designs and executes tests of application controls for Sarbanes-Oxley compliance

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2 - 8 years

9 - 10 Lacs

Bengaluru

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Job Description Position Title : Senior Associate-IT (Intune Engineer) Location : Bangalore SUMMARY OF ROLE AND OBJECTIVES: Following ITIL methodology, and utilising the existing Eurofins Policies, the mission of the position Intune SME is to: Microsoft Intune operations and support. ROLE OBJECTIVES: Intune SME / L2 roles and responsibilities - Experience - 6+ years in Intune operations. Responsible for installation/implementation and configuration of Profiles/ policies. Major role includes providing Solutions, Implementation, configuration and troubleshooting of various platforms. (Windows, Android iOS) Intune Compliance and configuration profiles (Policies) for all the platforms (Windows10, Android iOS) PowerShell scripts for creating policies and pushing them via Intune. Windows 10 update Rings and Windows 10 features updates. Application packaging and deploying via Intune. Windows 10 Autopilot via Intune Bitlocker Encryption through Intune. Security Baseline policy deployment Intune Deployment Profiles. (Azure AD Join Hybrid Join) Azure AD Users and Groups Creating technical Documentation for new or existing services and Report creation. Intune Tenant Administration End-Points Life cycle management like feature update, upgrades etc. Assisting in design and implementation of the IT infrastructure, troubleshooting and provide solutions for problems and conflicts. Azure AD Password policies. Application Delivery infrastructure design and deployment for Windows 10, Android, iOS. Maintain an awareness of current developments in Digital Workplace and conduct research and development of new technologies. Provide advice, both reactively and pro-actively, to customers, projects and colleagues. Coordinate project activities across customer, vendor and teams (Cloud, Server, Network etc). Intune Troubleshooting Intune Reports Endpoint analytics Microsoft Defender Coordinating service set up in the customer environment. Configuration of Windows Autopilot, deployment of OS upgrades and application along with MDM, MAM policies Manage, maintain, support, troubleshoot and optimize mobile solution presently in place while making suggestions and adjustments to future needs. Understanding of SSO and MFA technologies for SaaS applications. Understanding of Azure AD Connect and Azure AD directory service for managing cloud identity. Application onboarding, provisioning deployment via Intune platform. Good knowledge on application packaging and MSI technologies Supporting Proof of Concept for new services/technologies. Deliver all services following ITIL methodology for Service Creation, including the following: IT Service Card; Standard Operating Procedures / Work Instructions; Training; Service Transition

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