FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company's over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions.
Job Tittle: Senior Advisor Operational Risk ManagementManagement Level - P2The Sr. Advisor will be responsible for evaluating control procedures and processes addressing operational and compliance risks for the bank. In this process they will adopt the banks control testing standard, procedures, and industry best practices. The person in this role will be responsible for updating the status of control testing, discussing delays and escalating any roadblocks to the manager. Additionally, the person in this role will assist with ad hoc and special projects.The role will primarily involve review and challenge of the first line control testing. This will include reviewing and challenging the Design and Operating effectiveness assessment performed by first line testing and evaluating its adherence to banks Controls Assurance (CA) standards. The review and challenge effort will evaluate if the first line test assessed the controls effectiveness in mitigating the risks it intended to cover.The person in this role will be responsible for updating the status of control testing, discussing delays, and assisting with project status reporting. They will also oversee and/or assist junior control testing staff and ensure quality of delivery. Additionally, the person in this role will assist with adhoc and special projects.The Sr. Advisor In This Role Assumes Responsibility As Tester For Assigned Key Controls On Various Operational And Compliance Risk Topics And Is Required To Test Controls Which Are Automated, Manual, Preventive, Detective And Deliver The Following:
- Complete testing of specific number of controls allocated in a month
- Ensure all risks associated with the control are adequately assessed
- Ensure the quality of documentation meets the required standards
- Address any Quality Assurance (QA) comments for the testing performed
- Communicate the results of the control testing to relevant stakeholders and ensure necessary buy in
- Monitor and follow-up of remediation plans and their statuses to ensure effective risk mitigation
This role provides an opportunity to identify risks that could impede the scalability of operations and an important role in working with Bank operations to deliver solutions for challenges faced by the growth of the organization.
Specific Responsibilities
- In adherence with the laid down standards and procedures update and maintain all artifacts including but not limited to narratives, flowcharts, and risk control information from RCSA, population data, etc., to support the testing work.
- Coordinate with the business to set up walkthroughs and obtain testing support as needed
- Clearly document walkthrough, testing procedures performed and issues identified during testing
- Communicate deficiencies noted, review counters and responses from business for validity, conclude final testing outcomes and track remediation efforts as needed
- Track status of testing to the actual plan and report delays to supervisor and assist with management reporting
- At the direction of your supervisor, assist ad hoc and special projects
Knowledge
- Knowledge of operational and compliance risks in a banking environment and key controls mitigating those risks
- Well versed with control testing process including Design Effectiveness (DE) and Operating Effectiveness (OE) testing
- Knowledge of consumer, commercial and other banking processes and related risks and controls
- Knowledge of corporate functions in a banking set-up such as human resources, marketing and strategy, finance, etc
Skills
- Organized and structured
- Strong communicator with excellent written and oral skills
- Team orientation and collaboration
Required Education And Experience
- Bachelor's Degree preferably in accounting or finance
- Experience in banking and financial services with exposure to control testing
- Working knowledge of Microsoft products required
- Overall experience of 4 - 7 years with 3 years in control testing.
Certifications
- CIA, CAMS, CGSS, CFE, CISA, ISO 27001 (These are good to have but not mandatory)
Equal Employment Opportunity
FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.
