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1.0 - 2.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: Respond to semi-voice customer inquiries promptly and professionally via phone, email, or chat. Assist customers in understanding product features, troubleshooting issues, and resolving concerns effectively. Gather and document customer requirements accurately, ensuring clear communication between customers and internal teams. Collaborate with cross-functional teams to ensure timely resolution of customer issues and requirements. Maintain detailed records of customer interactions and transactions. Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer experience. Adhere to company policies and procedures at all times. R...
Posted 5 months ago
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