2681 Semi Voice Jobs - Page 37

Skill required: Retirement Solutions - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do FresherFresherFresher What are we looking for NANA Roles and Responsibilities: 0 to 1 years experienceGood communication skillsOpen to working in night shift and rotational shifts Open to working 5 days from office Qualification Any Graduation

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: IT Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Accenture Code of Business EthicsAbility to establish strong client relationshipAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to work well in a teamAdaptable and flexibleCustomer Service Management Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer Service ManagementCustomer Support Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

•Premium domestic/ International process •Gaps will be considered and No age bar •Location- Bangalore, Karle Hub 4 •1 Year experience in international voice mandate •Salary upto 38K in hand + Incentives Whatsapp Radhika on 9891663444 for more info Required Candidate profile Candidate should have excellent communication skills and 1 Year bpo experience mandatory - Whatsapp Radhika on 9891663444 for more info

Hiring for Teleperformance International Voice 5 Days working 1 time Meal Both side cab Salary upto 32K in hand + incentive Need 1 year exp in international Voice UG with International Voice exp can apply DM 9990222601

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer Service ManagementCustomer Support Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9901777673 / 6364808230 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

We Are Hiring For Fresher (Semi-Voice Process)|| Hyderabad || Work From Office Location: Hyderabad Role Type: Full-Time, Eligibility Criteria: Minimum qualification: 12th Pass or Above Good communication skills in English Freshers are welcome to apply Working Details: 5 Days Working (Saturday & Sunday off) Shift Timing: Night Shift (6:30 pm to 3:30 am ) Transport: One-way cab provided Salary Details: First 3 Months (Training): 10,700/month Post Training (From 4th Month): 13,200/month How to Apply: Email your resume to: srijahr.axis09@gmail.com Contact: 9603297846 Apply today and take the first step toward a rewarding career. references are highly appreciated

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @9901777673 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Warm Greetings from Rivera Manpower, Were hiring for an exciting opportunity with Google Subscription Support (Voice /Email Process)! Job Highlights: Location: Bangalore Salary: 4 LPA + 30,000 Retention Bonus Contract: 4 Months Perks: Free Lunch & Dinner at Google Cafeteria Workplace: Premium Google Office Joining: Immediate Joiners Only Roles & Responsibilities: Handle customer queries related to Google subscriptions via voice support Assist users with billing, renewals, cancellations, and account support Troubleshoot technical or payment-related issues with a customer-first approach Maintain high levels of accuracy, empathy, and professionalism during every interaction Follow standard operating procedures and ensure compliance with Google support policies Meet defined SLA, quality, and productivity benchmarks Eligibility Criteria: Freshers or candidates with prior voice process experience Excellent spoken and written English communication skills Open to work in rotational shifts (including night shifts) Must clear: HR Round, Versant Test & Operations Round To Apply / Book Your Slot: Call or WhatsApp: / 9380300644 /7829336202 /8431721735 (Timings: 10 AM 6 PM)

Profile - Tvs Process - Voice Process Fresher Experience work from office immediate joiner Salary : 12,200 in hand + Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift If you're looking to take the next step in your career, dont miss this opportunity. How to Apply: Option 1: Schedule your interview call Option 2: Send your updated CV via WhatsApp Contact HR Priti: - +918421382934

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 4th July 2025 (Friday) || Ahmedabad Location Date: 4-July-2025 (Friday) MS Teams meeting ID: 452 978 236 774 MS Teams Passcode: gS9UG9YZ Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 4th July 2025 (Friday) || Ahmedabad Location Date: 4-July-2025 (Friday) MS Teams meeting ID: 452 978 236 774 MS Teams Passcode: gS9UG9YZ Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

The Role: As Client Satisfaction Associate, you will provide exemplary customer service support via Calls, Email, Chat and Ticketing support for clients, proctors, and candidates. The Responsibilities: Manages incoming Calls, Tickets, Emails and Chats to the Support queue. Works with team members within the Support team to assist with eligibility review, registration, application processing, and account support to candidates and clients. Cross-trains on other and/or all accounts to support team members. Provides prompt, knowledgeable, and helpful technical and administration support to clients, proctors, and candidates with online systems. Corresponds with clients and candidates by phone, tickets, and email in a prompt and accurate manner. Processes scheduling and registration forms, including eligibility review as necessary. Coordinates/manages CS projects within deadline. Responds to requests for service. Additional Position Information: Remote India Opportunity Core Hours: Rotational Shift Core Days Worked: To be determined Desired Attributes: Looking for 2+ Year of experience in Blended process with Email and Chat process Strong Communication Skills in English (Read, Write and Spoken English) Strong technical skills - Proficiency in Microsoft Office software, general knowledge of web-based applications, and basic understanding of various internet browsers and operating systems. Excellent problem-solving abilities - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations. Highly professional with written, oral, and interpersonal skills - Focuses on solving conflict; Strong listening skills; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team experience and environment. Our Company Values: Integrity. Honest, open and ethical practices Service. Remarkable service and personal leadership Innovation. Anticipate, challenge, and create Excellence. Quality through relentless improvement The Benefits: Competitive salary 100% company-funded medical (for you AND your family!) Professional working environment Unlimited growth potential Great working environment with a team of exceptional people

Exciting Job Opportunity: Customer Care Executive Kolkata Hello Job seekers!! Greetings from Shining Stars ITPL! We're hiring enthusiastic and dedicated individuals to join our growing team as Customer Care Executives . If you're passionate about helping people and want to build a rewarding career in customer service, wed love to hear from you! Position Details Role: Customer Care Executive Work Mode: In-Office Location: Kolkata Salary Package Fresher: 15,000 CTC + 3,000 Bonus Experienced: 25,000 CTC + 3,000 Bonus Eligibility Criteria Education: Undergraduate / Graduate Experience: Both Freshers & Experienced candidates are welcome Good communication skills & customer handling ability preferred Key Responsibilities Manage and respond to customer queries via calls and other communication channels Provide accurate and timely information about products and services Resolve customer concerns effectively and efficiently Stay updated on company offerings and processes Assist customers with orders, returns, and exchanges How to Apply WhatsApp your resume: 6393136499 (Aleesha) or 9956739953 ( Vahida ) Contact for more details: Aleesha Rahman HR Executive Join us and be part of a vibrant team that’s making a difference! Shining Stars ITPL Hr Executive Aleesha Rahman 6393136499

Hey Jobseekers, New Opportunities available Job Description 1. Customer Support Executive Location -Gurgaon Working -6 days Rotational shift-24*7 Salary-3.5 LPA 2. Sales Executive Location -Gurgaon Working -6 days Rotational shift-24*7 Salary-3 LPA Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve issues promptly and professionally. Upsell products/services to customers based on their requirements and preferences. Provide excellent customer service by understanding their needs, addressing concerns, and offering solutions. Desired Candidate Profile Excellent communication skills for effective voice processing and blended processes. Strong time management skills for meeting targets and deadlines. For more details contact Monika (7266822602) Thanks and Regards Monika Singh HR Executive Shining Stars ITPL

International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 20K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher For Chandigarh English Must Rotational Shift 24*7 WhatsApp 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Hiring for International Chat Support - Non- Voice **Only relevant experience & Immediate joiners can apply** Requirement: Candidate should have minimum 12 months of international Chat experience on Paper. Candidate should be good in English communication Should be comfortable working in night shifts. 5 Days Working (2 week - off) Salary (Non negotiable): 12-17 months experienced - 3.8 LPA 18-23 months experienced - 4.1 LPA 24 and above months experienced -4.3 LPA Loyalty bonus + Incentives Work from Office only. Interested candidates can share their profiles to below email id santhoshi@nxthireindia.com

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Top MNC BPS hiring for International Voice Blended and Chat Process Shift - USA Shift Candidate Must be excellent in English Communication CTC- 3 LPA - 6LPA (0-5 Years of Exp) 5 working Days Call / WhatsApp- 9147047911, 6296317938, 9147047910

Top MNC BPS hiring for International Voice Blended and Chat Process Shift - USA Shift Candidate Must be excellent in English Communication CTC- 3 LPA - 6LPA (0-5 Years of Exp) 5 working Days Call / WhatsApp- 9147047911, 6296317938,

Top MNC BPS hiring for International Voice Blended and Chat Process Shift - USA Shift Candidate Must be excellent in English Communication CTC- 3 LPA - 6LPA (0-5 Years of Exp) 5 working Days Call / WhatsApp- 9147047911, 6296317938, 9147047910

We are hiring Freshers to 7 Years experienced candidates for different Customer support roles_ TOP MNC at GURGAON. INTERNATIONAL & DOMESTIC processes are available FRESHERS and Experienced candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.7 K to 35 K In hand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Ranjan - 8586942554 ( Call & WhatsApp) - Please call twice, if not connected. Email: ranjansahakne3@gmail.com TOUCH CONSULTANTS_NO CHARGES NEW DELHI

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Arshiya On 7026112000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Arshiya On 7026112000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Arshiya On 7026112000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Arshiya On 7026112000 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Key Responsibilities: Handle inbound and outbound calls from international customers professionally and efficiently. Provide accurate information and resolve customer queries related to products, services, orders, billing, or technical issues. Maintain high-quality standards for customer service by following company policies and procedures. Build rapport with customers and handle difficult situations with tact and patience. Achieve daily and monthly performance targets including call quality, customer satisfaction, and productivity metrics. Document customer interactions, issues, and solutions clearly in the CRM system. Collaborate with team members and other departments to resolve customer issues. Follow escalation procedures when necessary. Stay updated on company products, services, and international market trends. Adhere to data security and privacy regulations. Educational Qualifications: Minimum 10th pass or equivalent (Graduation is an advantage). Work Environment: Office-based with strict adherence to attendance and performance metrics. Opportunities for career growth within the organization.