9 Semi Technical Jobs

Job Description: As a Client Support Executive, you will play a crucial role in cultivating strong relationships with clients by providing exceptional after-sales service and ensuring a positive onboarding experience for new clients. Your responsibilities will involve regular interaction with clients through various communication channels, identifying solutions to address any initial concerns about company products, and maintaining accurate client records. Additionally, you will be responsible for responding to client inquiries promptly and professionally, as well as training and guiding client service employees to deliver superior service. Organizing training seminars to help clients maximize the use of product features will also be part of your role. Job Overview: The Client Support Executive is expected to collaborate with different departments to meet client needs effectively and provide updates to senior management. The role requires identifying new business opportunities through client referrals. Success in this role hinges on a commitment to assisting clients, the ability to thrive under pressure, and exceptional communication, problem-solving, and customer service skills. Client Servicing Executive Responsibilities: - Cultivate strong client relationships through exceptional after-sales service. - Ensure a positive onboarding experience for new clients. - Regularly engage with clients via phone calls, emails, or online meetings. - Identify strategies to address clients" initial product concerns. - Maintain precise records of existing and potential clients. - Respond to client inquiries promptly and professionally. - Train and guide client service employees. - Organize training seminars to help clients utilize product features effectively. Client Servicing Executive Requirements: - Proven experience as a client servicing executive. - Proficiency in Windows OS and Microsoft Excel, Word, and Outlook. - Familiarity with Customer Relationship Management (CRM) software. - Ability to work efficiently under pressure. - Strong organizational and time management skills. - Excellent analytical and problem-solving abilities. - Effective communication skills. - Exceptional customer service skills. - Willingness to accept constructive criticism and feedback from clients. Education: - Graduate 10+2+3 / 10+2+4 or equivalent Certification A+ (an added advantage). Experience: - 1-2 years in a technical, semi-technical, or Desktop/Application support role. Qualifications: - Master in Computer Science-MCA, Bachelor of Arts, B.E., BCom- Computer application, Master of Computer Applications-MCA. Location: - Pune (Pyramid). Contact: Recruitment Team Email: tdg-recruitment@thedigitalgroup.com,

Hiring for TOP MNC in Gurugram location 05 days working Hiring For Captive unit -3.80 LPA Gurugram Grad/ UG's/ B.Tech / B.E. - freshers can apply 24/7 Shift cabs Call - Himanshu 9289877542

Hiring for US Semi-Tech Voice Process Role & Responsibilities: *Handle inbound US customer calls *Resolve cable/Internet-related queries *Upsell additional services and plans *Maintain call quality and customer satisfaction *Growth-driven role Required Candidate profile Eligibility: > Grad Freshers and UG Experienced can apply > 28K in-hand + Unlimited Incentives | Night shifts | 5 days working | Work from office HR Muskan - 7303994387 (Call/Whatsapp) Perks and benefits 10K Incntvs + IJP in 6 Months + Pilot Project

Hello, Hiring for Multiple location for Manager and Snr Manager level. Note : All positions are work from Office No Work from Home No Hybrid Only International BPO Exp eligible Few positions are active, few will come in a month or two. Actively Hiring for below locations. Kolkata Gurgaon Mumbai Pune Bangalore Hyderabad Chennai Positions Hiring for Operations Manager Training Manager Quality Manager Domain Expertise Hiring for Content Moderation Travel Domain Fintech/Banking AML/KYC/AFC/Frauds/Investigation/Disputes eCommerce / US Collection US Sales Telecom Technical Interested candidates, please apply online and fill in the complete questionnaire details to assist you properly

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice process BPO Need Immediate Joiners Only Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

ROLE: Team Leader DESIGNATION: Team Leader LOCATION: Hyderabad YEARS OF EXPERIENCE : 8 Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and key responsibilities: We are seeking a Team Leader to lead a team of customer service representatives. 1. Manage team performance and metrics 2. Provide coaching and guidance to team members 3. Ensure customer satisfaction and resolve escalations 4. Collaborate with internal teams to improve products and services 5. Develop and implement team strategies and initiatives Key skills and knowledge: 1. Minimum 12 months of semi-technical customer service experience with chat and email support (Application support/ISP support/ Device support & Device Management/Peripheral support/Product Support/ICT trainer or coach) 2. Excellent written and verbal communication skills (B2/C1 CEFR Standard at minimum) 3. Ability to prioritize and manage tasks within a fast-paced environment 4. Typing speed of 55 WPM and accuracy of 95% 5. Strong leadership and management skills Educational Qualification :Graduation

Must have Min 1+yrs Exp as Quality Analyst from International Technical Support Voice process BPO Need Immediate Joiner Only Must know Quality QC Metrics. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Must have Min 1+yrs Exp as Team Leader from International Technical Support Voice process BPO Good Team Handling Exp from International Tech Support Voice Process. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Greetings from KVC Consultants Ltd !! Hiring for International Customer Voice Support Role for a leading ITES MNC in Hyderabad @Hitech City. Job Description International Customer Voice Support, Eligible - UG/Graduates Minimum 6 months of International voice experience required. 5 Days Working Salary - Upto Rs 4.75 LPA (Based on experience) Rotational Shifts & Rotational Off BOTH SIDE CAB PROVIDED Perks & Benefits Interested Candidates can call or WhatsApp resume HR Mahvish - 9628373766 HR Simran- 9821182647 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##