BULK Hiring For International BPO | Freshers | Graduates | SAL 5 LPA | Impac

- 5 years

1 - 4 Lacs

New Delhi, Gurugram

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HIRING FOR US AND UK BRANDS NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 5 LPA 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON , NOIDA FOR MORE INFO CONTACT - KAJAL DIXIT 8860800235(WHATSAPP)

Posted 4 months ago

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Service Desk : L2 Support : Technical Support : Bangalore : Apply Now Outpace Consulting Services

3 - 7 years

3 - 7 Lacs

Bengaluru, Bangalore Rural

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Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

Posted 4 months ago

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Customer Support Representative Expert Staffing Solutions New Delhi

0.0 - 5.0 years

2 - 6 Lacs

noida, gurugram

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Job Overview: Join leading International BPOs under one roof for multiple opportunities in Voice-based processes , including: Customer Service Deliver exceptional support and query resolution. Sales Engage customers and drive revenue through consultative selling. Collections Manage payment follow-ups with professionalism and empathy. Travel Assist global customers with bookings, reservations, and itinerary support. Technical Support Troubleshoot and resolve technical concerns efficiently. Role & responsibilities Handle inbound and outbound international calls with professionalism. Provide accurate resolutions to customer queries within defined timelines. Deliver excellent communication to ensure high customer satisfaction (CSAT). Maintain call quality standards as per process requirements. Meet performance metrics like First Call Resolution (FCR), Average Handling Time (AHT), and adherence. Work in rotational shifts as per US/UK/International business requirements. Eligibility Criteria: Education: Undergraduates/Graduates with strong communication skills are encouraged to apply. Communication: Superior command of spoken English with excellent articulation is mandatory. Location: Applicants must be based in Delhi NCR. Availability: Candidates should be available for immediate joining. Work Environment: Willingness to work in night shifts is essential. If interested, kindly call or WhatsApp your CV to Shreya Jain (9205566985)

Posted Date not available

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HIring For Technical Process/5lpa/noida/GGN RTR Consulting

0.0 - 5.0 years

3 - 5 Lacs

noida, delhi / ncr

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Any Graduate fresher like B.tech, BE are eligible to apply as fresher with salary of 3.5lpa or UG/ graduate 06 months exp in international voice exp both side cab Immediate Joiner Rotational shift Call/Whatsapp RASHMI 8130669625 Required Candidate profile 1 Year bpo experience Candidate must be okay with walkin interview Excellent communication skills required.

Posted Date not available

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