19 Semi Tech Jobs

International Voice & Chat Process || Gurgaon Work Details: 5 Days Working | 247 Shifts | Work from office | Both Side Cabs Salary & Eligibility UG & Grad Freshers 20k to 23K in-hand 1+ year exp 26K to 35K in-hand Priyanshu : 8860803881 Required Candidate profile (On paper experience of International Customer Service) Good communication skills Candidate should be ok with Walk In Interview !! IMMEDIATE JOINERS ONLY !!

International Voice & Chat Process || Gurgaon!! Work Details: 5 Days Working | 247 Rotational Shifts | Work from office | Both Side Cabs Salary & Eligibility UG & Grad Freshers 20k to 23K in-hand 1+ year exp 26K to 35K in-hand Shashank - 8860802842 Required Candidate profile IMMEDIATE JOINERS ONLY FOR FURTHER DETAILS CONTACT SHASHANK SHUKLA 8860802842C(WHATSAPP)

Job Description Hiring for a Leading ITES MNC In Gurgaon for International Chat Support Process. Key Highlights: 1: UG/Experienced both can apply 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Salary Compensation - Upto Rs 3.50 LPA Whatsapp / CALL ---- Mahvish - 96283 73766 Simran - 9821182647 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes. Not for Candidates pursuing full time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

International Voice & Chat Process || Gurgaon!! Work Details: 5 Days Working | 247 Rotational Shifts | Work from office | Both Side Cabs Salary & Eligibility UG & Grad Freshers 20k to 23K in-hand 1+ year exp 26K to 35K in-hand Kajal - 8860800235 Required Candidate profile (On paper experience of International Customer Service) Good communication skills Candidate should be ok with Walk In Interview !! IMMEDIATE JOINERS ONLY !!

International Voice & Chat Process || Gurgaon!! Work Details: 5 Days Working | 247 Rotational Shifts | Work from office | Both Side Cabs Salary & Eligibility UG & Grad Freshers 20k to 23K in-hand 1+ year exp 26K to 35K in-hand Shrutii : 9958371382 Required Candidate profile (On paper experience of International Customer Service) Good communication skills Candidate should be ok with Walk In Interview !! IMMEDIATE JOINERS ONLY !!

Any Graduate fresher like B.tech, BE are eligible to apply as fresher with salary of 3.5lpa or UG/ graduate 06 months exp in international voice exp both side cab Immediate Joiner Rotational shift Call/Whatsapp RASHMI 8130669625 Required Candidate profile 1 Year bpo experience Candidate must be okay with walkin interview Excellent communication skills required.

HIRING FOR VOICE PROCESS NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 3.5 LPA 6 LPA PERFORMANCE BASED INCENTIVES 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON FOR MORE INFO CONTACT GAURIKA 9871961666

HIRING FOR VOICE PROCESS NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 3.5 LPA 6 LPA PERFORMANCE BASED INCENTIVES 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON FOR MORE INFO CONTACT KAJAL - 8860800235

Hiring Btech freshers/experienced for technical support role salary upto 5 lpa For more info Contact - Shruti 8826800366

HIRING FOR CAPTIVE UNIT NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 3.5 LPA 6 LPA PERFORMANCE BASED INCENTIVES 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON FOR MORE INFO CONTACT SHRUTI : 9958371382

Any Graduate Fresher or UG with 06 months exp in international voice process. both side cab Immediate Joiner Rotational shift Call/Whatsapp RASHMI 8130669625 Required Candidate profile 1 Year bpo experience Candidate must be okay with walkin interview Excellent communication skills required.

HIRING FOR CAPTIVE UNIT NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 5 LPA 7 LPA PERFORMANCE BASED INCENTIVES 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON , NOIDA FOR MORE INFO CONTACT YASH : 9650805915

Any Graduate UG 06 months exp in international voice exp both side cab Immediate Joiner Rotational shift Call/Whatsapp RASHMI 8130669625 Required Candidate profile 1 Year bpo experience Candidate must be okay with walkin interview Excellent communication skills required.

HIRING FOR INTERNATIONAL MNCs NEED EXCELLET COMMUNICATION SKILLS UG/GRAD WITH EXPERIENCE AND FRESHERS ELIGIBLE SALARY UPTO 8 LPA + (LUCRATIVE INCENTIVES) Salary depends on the process 5 DAYS WORKING/2 DAYS OFF LOC:-GURGAON Mob:- Priya 8744857809 Required Candidate profile Candidate should have good communication skills, and has all the required documents, and can join on immediate basis. Salary depends process to process and on last drawn.

Greetings from KVC CONSULTANTS LTD. Profile 1: HIRING FOR LEADING MNCs for International Customer Support Eligible:- Graduates and Undergraduates Experience both may apply Minimum 6 months of experience in International Voice Process Location: Pune (Hinjewadi) Salary: upto 4.9lpa Profile 2 : Back End profile Eligible:- Graduates and Undergraduates Experience both may apply Minimum 6 months of experience in International Blended Process Location: Pune (Hinjewadi) Salary: upto 4.8lpa Profile 3: HIRING FOR LEADING MNCs for International Customer Support Minimum 6 months of experience in International Voice Process Location: Hyderabad (Hitech City) Salary: upto 4.7lpa -------------------------------------------------------------------------------------------------- JOB DESCRIPTION: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . Vanshika -- 9628373762 Siya -- 7565006262 Areesha -- 9628373763 Divya -- 9821182650 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

HIRING FOR US AND UK BASED MNCs NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 7 LPA PERFORMANCE BASED INCENTIVES 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON FOR MORE INFO CONTACT SHRUTI : 9958371382

HIRING FOR US AND UK BRANDS NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 5 LPA 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON , FOR MORE INFO CONTACT Priya 8744857809

HIRING FOR US AND UK BRANDS NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 5 LPA 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON , NOIDA FOR MORE INFO CONTACT - KAJAL DIXIT 8860800235(WHATSAPP)

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29