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Inbound Customer Service Representative Naukri E-hire Campaign

1 - 5 years

0 - 4 Lacs

Mumbai

Work from Office

Interview Pass Greetings from Naukri.com!! Axis Bank Ltd || Inbound Customer Service process|| Thursday 27th March (Please mention Naukri.com_EHIRE on top of your resume) Please find the below position details: Experience Range: 2+ years; For PG candidates we can consider 1+ year Shift Details: Night Shift; General shift for female employees. Notice Period: Immediate Work Location: Work from Office - Vileparle East Mumbai General Description: About the Role The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products Key Responsibilities Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time, Delivering service with requisite courtesy and accuracy, Demonstrating complete onus to customers queries / problems, Adhering to product and process requirements with nil errors, Escalating customer issues to the right internal stakeholders, Ensuring process efficiency and effectiveness, Complying to service and sales guidelines Achieving Call Quality targets and other key performance indicators, Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc. Qualifications Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution 2- 5 years of relevant experience Role Proficiencies: For successful execution of the job, a candidate should possess the following: Excellent written and oral communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, Good comprehension skills, Team player with a positive attitude. Knowledge about the Banking industry will be an added advantage. Please carry the below-mentioned Documents (Mandatory): Updated Resume (Mention Naukri.com_EHIRE at the top) Any Government Id Proof (Copy). *Please share your confirmation on mail if you can attend F2F Interview* NOTE: Do not attend the interview if you have already attended in the last 3 months. Disclaimer: Please ignore if not interested or not relevant to your profile. Best Regards, Naukri.com (Division Of Infoedge India Ltd.)

Posted 2 months ago

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Vice President - Residential and Commercial Real Estate Advaita Bedanta Consultants (opc)

12 - 22 years

35 - 40 Lacs

Gurgaon

Work from Office

VP/AD Commercial RE will be responsible for handling and executing commercial transactions and also doing active sales to bring in new business from the market ,hands on experience of purchase and sale of commercial properties in Delhi-NCR.

Posted 3 months ago

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Education Counsellor / BDE / Business Development Executive Delta 360 Services

0 - 2 years

2 - 3 Lacs

Noida

Work from Office

Role & responsibilities Key aspects of the education counsellor job description include: Conducting student assessments to understand their strengths, weaknesses, and educational needs. Developing personalised education plans based on each students aspirations and abilities. Guiding course selection and career planning. Organising workshops and information sessions on various educational pathways and opportunities. Education Counsellor Roles and Responsibilities: Providing emotional support and mentorship to students during their educational journey. Facilitating effective communication between students, parents, and educational institutions. Keeping track of student progress and intervening when necessary to ensure academic success. Staying informed about changes in education policies, procedures, and qualifications. Advocating for students' needs and rights within educational settings. Some tips for succeeding in this role include: Developing strong listening and communication skills to understand and address student concerns effectively. Engaging in continuous learning to keep up-to-date with educational developments and counselling techniques. Cultivating a network of contacts within educational and professional circles for resources and referrals. Implementing a student-centred approach, focusing on each student's individual needs and goals. Utilising technology effectively for student assessments, record-keeping, and communication. Preferred candidate profile: Any Graduate can apply (Females Only) Must have Good English Communication Skills. Perks and benefits: Salary Offered (18k to 25k plus incentives Per Month). Interested candidates can share their CV Email ID - hr@qualibytes.com Contact - 8377032324

Posted 3 months ago

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